“Matthew is a very special type of CIO. His passion for technology and hands on attitude makes him exceptional at what he does. His ability to balance employing the latest technology while delivering against stake holders requirements and maximizing ROI is unmatched. His wide knowledge of software development, telecommunications, and DevOps allows him to engage a wide range vendors, service providers and employees to achieve whatever result he sets his eyes on. A unique person indeed.”
Activity
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I just read John Cutler’s piece on Maximizers vs. Focusers, and instantly felt understood, maybe by multiple parts of myself at once. According to…
I just read John Cutler’s piece on Maximizers vs. Focusers, and instantly felt understood, maybe by multiple parts of myself at once. According to…
Liked by Matthew Baumgartner
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One of the most critical aspects of a student’s ability to complete college is a genuine sense of belonging. This piece highlights how College Track…
One of the most critical aspects of a student’s ability to complete college is a genuine sense of belonging. This piece highlights how College Track…
Liked by Matthew Baumgartner
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Delinquencies are rising; HOA boards are feeling the pain. That’s why AI-driven AR recovery tools (like BUZZ in multifamily) are gaining attention in…
Delinquencies are rising; HOA boards are feeling the pain. That’s why AI-driven AR recovery tools (like BUZZ in multifamily) are gaining attention in…
Liked by Matthew Baumgartner
Experience
Education
Publications
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Case Study: Zuora
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See publicationServcorp sells virtual offices and serviced office space around the world. In 2012 they launched Gnee, a new subscription-based telephone-attendant service. The new service was designed to capture the SMB market, initially in Australia and Japan.
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News: Servcorp examines core billing systems
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See publicationServcorp is considering a long-term shift to a hosted subscription billing service that could replace a homegrown system it has run internally since 2004.
Sweats unified communications assets.
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News: Servcorp Gets Connected With Microsoft Dynamics CRM Online
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See publicationServcorp Gets Connected With Microsoft Dynamics CRM Online
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News: Servcorp re-shuffle sees new CIO
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See publicationThe ASX-listed firm has appointed its former head of business technology, Matthew Baumgartner, as its new CIO.
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News: Servcorp's multi-layer business infrastructure
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See publicationServiced offices provider Servcorp runs MS Dynamics CRM as a heavily customised platform-as-a-service layer alongside Zuora and Azure to support its unique business automation
Courses
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Implementing DDD Workshop
Vaughn Vernon - Kalele
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Mastering the New Rules of Business
Prof. Venkat Ramaswami
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Strategy Execution and Performance Management
Dr Robert Kaplan
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TOGAF® 9.1 Level 1 & 2
Enterprise Architects
Projects
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Hey Agents - Co-founder, CTO
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Hey Agents is a free data-driven marketplace where property vendors can compare and connect with local real estate agents, anonymously, providing a constant stream of new business opportunities for Real Estate Agents. It utilises proprietary algorithms to provide search and compare data on agents’ statistical performance on a localised and granular level.
Co-founder and CTO was a hands-on leadership and business development role, shaping strategy and culture from the outset. This…Hey Agents is a free data-driven marketplace where property vendors can compare and connect with local real estate agents, anonymously, providing a constant stream of new business opportunities for Real Estate Agents. It utilises proprietary algorithms to provide search and compare data on agents’ statistical performance on a localised and granular level.
Co-founder and CTO was a hands-on leadership and business development role, shaping strategy and culture from the outset. This included building MVP used to secure Series A funding, leading technology strategy and systems architecture, coding parts of the product, product management, software delivery and release pipelines, vendor relationship building and management and the overseeing of versions 2 and 3.
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Speaker: Auth0 | Sydney, Australia
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See projectAlongside Auth0 CEO Eugenio Pace, Matthew Baumgartner, CIO of the global serviced office provider Servcorp will be sharing his experiences leveraging Auth0 to improve their digital customer experience and how he was able to take this from concept to production in just under 6 months:
- Unify identity and access management across legacy and modern web applications
- Reduce time to onboard new applications
- Improved security and auditing
- Frictionless login experience -
Simplify Labs - Co-founder, CTO
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Simplify is a start-up product design lab that actively searches and identifies experiences where digital capabilities could enhance outdated service offerings, specifically focussing on the Australian mortgage market.
As co-founder and CTO, the role involved actively driving innovation and creating IP around existing market stakeholders and new technologies. Also setting, documenting and communicating the strategic technology direction in line with business strategy and objectives,…Simplify is a start-up product design lab that actively searches and identifies experiences where digital capabilities could enhance outdated service offerings, specifically focussing on the Australian mortgage market.
As co-founder and CTO, the role involved actively driving innovation and creating IP around existing market stakeholders and new technologies. Also setting, documenting and communicating the strategic technology direction in line with business strategy and objectives, overseeing technical output from the start-up moment and providing guidance, visibility and support in relation to all technical expenditures including technical staff.
Matt resigned his involvement in 2018. -
Keynote Presenter: Zuora Subscribed | Sydney, Australia
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See projectJoin Zuora's Founder & CEO, Tien Tzuo and Matthew Baumgartner from Servcorp to learn how leaders and innovators are liberating their businesses from the shackles of an old operational paradigm and driving the next wave of growth in the Global Subscription Economy.
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Panelist: Microsoft Asia Partner Summit and Technical Symposium | Bali, Indonesia
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Customer panel discussion is titled Business Cloud Transformation – how the cloud is changing the customer experience. 600 delegates and 27 ISV exhibitors.
Two peer organisations – Mr. Puspak Patro, Runners World, Singapore and Mr. Moe Ibrahim, Journeyful, Singapore and Wayne Morris, CVP Marketing, Microsoft Business Solutions Marketing and Stephen Fowler, Director Cloud, Microsoft Business Solutions. -
Judge: Sydney Genesis Start-up Competition | Sydney, Australia
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See projectOn the judging panel for the final round for 2014.
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Speaker: Microsoft Global Premiere Dynamics 2013 & Convergence 2013 EMEA | Barcelona, Spain
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See projectMicrosoft Dynamics CRM 2013 Global Premiere Event, which was broadcast live from Barcelona to more than 70,000 attendees and featured customers Metro Bank, Pandora, and Servcorp.
https://news.microsoft.com/2013/11/05/microsoft-dynamics-enables-businesses-to-reimagine-customer-experiences/
Honors & Awards
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1st Place Sydney Global DevOps Bootcamp - 2018
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Overview of competition: We provided all the attendees with over 70 challenges they could complete. There was a wide range of challenges that are all in the theme of the day “from once per month to multiple times a day”. We created a story line for a company called GDBC inc. who needs to change and needs to compete again in the world of online retail for music records. The participants helped move the company to the Azure Cloud, move them to CI/CD including validations to be compliant and…
Overview of competition: We provided all the attendees with over 70 challenges they could complete. There was a wide range of challenges that are all in the theme of the day “from once per month to multiple times a day”. We created a story line for a company called GDBC inc. who needs to change and needs to compete again in the world of online retail for music records. The participants helped move the company to the Azure Cloud, move them to CI/CD including validations to be compliant and secure. We had some more advanced challenges to help them create a zero-downtime deployment using azure websites and deployment slots and use blue/green deployments. Some of the challenges were required to compete, others were optional, so everyone could pick any challenge they liked.
In total 77 venues from all around the world participated in the bootcamps and 8000 persons attended.
https://twitter.com/glav/status/1007889292662718464/photo/1 -
Certified Cisco Internetworking Expert - CCIE #14535
Cisco Systems
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Certified Cisco Internetworking Professional - CCNP
Cisco Systems
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Certified Cisco Internetworking Associate - CCNA
Cisco Systems
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