October 1st 2025 7:30 AM - 8:30 AM
ShopeePay: Discussing Its Playbook for Retail and Merchant Success
Tickers: SE, AMZN, GRAB, GOTO:IJ, CPNG, "Maya Philippines, Inc.", G-Xchange Inc., PT Akulaku Finance Indonesia
Sector: Financial Services
Agenda
  • With APAC expecting digital wallets to account for approximately 66% of POS payments by 2027, from 50% in 2023, how should ShopeePay evolve its offline merchant presence and investments in POS or QR-based acceptance to stay ahead of the competition?
  • Local alternative payment methods, real-time rails, and QR payments are reshaping consumer expectations. How should ShopeePay balance investments in proprietary payment rails versus integrating or acquiring through others or via orchestration?
  • Merchant onboarding friction in APAC is often a bottleneck. What changes, such as technology, process, or partnerships, could ShopeePay make to dramatically reduce onboarding time and drop-offs, especially for SMEs?
  • How can ShopeePay's merchant dashboard or merchant partner app be enhanced to provide better tools for merchants in financial reporting, insights, and inventory and sales analytics to make it stickier?
  • What role should cooperation versus competition play with super apps, banks, fintech aggregators, governments, and regulators to jointly build infrastructure that benefits ShopeePay's scale and trust?
Advisor   show bios
Former Lead Product Manager, ShopeePay
Moderator
Ankeet Shah

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