Agape Diamonds improves ROAS and conversion rate by 20% with AI-powered GO! Campaigns

+20%
ROAS
+13%
Average Cart Value
+20%
Conversion Rate

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Challenge

Identifying opportunities to reduce cart abandonment

Agape Diamonds is a US-based jewlery brand offering ethically sourced lab-grown and simulated diamonds. Known for delivering luxury designs at accessible prices, the company emphasizes transparency and exceptional customer service.

Criteo and Agape Diamonds have built a trusted partnership through data-driven, omnichannel strategies. Historically, Agape used Criteo’s retargeting display campaigns to re-engage high-intent shoppers. However in 2025, always looking to push performance further, Agape Diamonds began testing GO!, Criteo’s AI-powered automated campaign solutions. Their objective was to drive new high-intent traffic, address cart abandonment, and boost overall conversion rates through more efficient, scalable performance.

Solution

Activating smarter campaigns with less effort

To maximize conversions, Agape Diamonds launched GO! campaigns as a strategic upgrade to their existing campaign setup. The goal was to generate more value from both new and returning customers with minimal manual input.

By replacing their previous retargeting method, Agape leveraged Criteo’s dynamic product ads to display relevant inventory across the open web and social platforms. Powered by Criteo AI, the campaign automatically served personalized product ads based on real-time browsing behavior and intent signals—reaching users who had abandoned their carts and encouraging them to return.

Agape Diamonds also launched a new customer acquisition GO! campaign to drive high-quality, conversion-ready traffic to the site. The combination of fresh prospects and their conversion-focused efforts demonstrated the power of a holistic, full-funnel marketing approach.

By using GO! Campaigns, setup and management were significantly streamlined. Agape could focus less on manual optimization and more on growing their business—while the platform handled delivery and personalization at scale.

Results

Driving measurable impact with GO! Campaigns

Following the implementation of GO! campaigns, Agape Diamonds experienced immediate improvements aligned with their primary objectives of reducing cart abandonment and increasing conversions.

Agape achieved a +20% increase in ROAS, while also improving conversion rates by 20% at scale. In addition, they saw a +13% increase in average cart value, as the campaign successfully encouraged more complete checkouts—delivering on the goal to drive more value per customer session.