RB Global Inc. uses Unblocked to give engineers instant, helpful answers about their system. Prasad Tolukkanam, Director of Cloud and Platform Engineering at RB Global, shares how Unblocked's Slack integration reduces support load and frees the infrastructure team to focus on shipping. More on how RB Global cut a 6-month platform transition down to 3 with Unblocked: https://lnkd.in/gy6c5u88
Unblocked
Technology, Information and Internet
Vancouver, British Columbia 4,914 followers
Other developer tools can't tell you how your codebase works and why. Unblocked can.
About us
Unblocked finds the answers you need from your team’s code, discussions, docs, and more.
- Website
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https://www.getunblocked.com
External link for Unblocked
- Industry
- Technology, Information and Internet
- Company size
- 11-50 employees
- Headquarters
- Vancouver, British Columbia
- Type
- Privately Held
- Founded
- 2021
Products
Unblocked
Conversational AI Software
Unblocked finds answers from your team's code, docs, discussions and more. It augments your source code with related knowledge across the tools your team uses to build software, like GitHub, Slack, Confluence, Linear, Jira, and more. Now your team can get answers without having to interrupt a teammate. With Unblocked, your team gets: * Instant, helpful answers that explain (and visualize) the nuances in your codebase * A virtual team member to automate internal support directly in Slack channels * MCP server that brings your team's knowledge to supercharge tools like Cursor, Claude Code, and Copilot. * PR failure agent that diagnoses the root causes of CI failures and posts the fix directly in your Pull Request. Designed to be secure from day one, Unblocked ensures that your data stays private and isolated. Answers are permission-aware, which means your team only gets answers based on the data they're authorized to see. https://getunblocked.com/
Locations
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Primary
Get directions
Vancouver, British Columbia V6B 2X5, CA
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Get directions
San Francisco, California 94114, US
Employees at Unblocked
Updates
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Early in the beta of our AI Code Review, we saw something surprising: developers were deleting comments they liked. At first, we assumed our feedback was bad. But after reaching out to our customers, it turns out that engineers loved the comments but wanted to de-clutter a PR before a senior dev looked at it. This changed how our team thought about code review. Every comment has a social cost. In large companies, PRs already have multiple bots commenting. Adding noise makes things worse, even if the noise is technically accurate. That’s why in Unblocked, we built our validation pipeline to optimize for low-noise, contextually valuable feedback that is actually worth implementing. In the full interview with our founding engineer, Richard B., we go in depth about the gaps in code review, the biases we see in LLMs, lessons from reliability engineering, and what makes a code review actually helpful. Check out the full interview: https://lnkd.in/e8v6nr_3
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We are live on Product Hunt with the Unblocked Code Review today and would love your support: (https://lnkd.in/g3ATtdE7) Senior engineers don't waste time on style nits when there's a logic error. Neither does Unblocked. Unblocked draws on context from your whole codebase, Slack, Jira, docs, PR history, and more to catch what matters. Every comment is based on how your system actually works and moves the conversation forward with cited sources. Some of the feedback we've been getting from customers: - “Unblocked has reversed my AI fatigue completely. The level of precision is wild.” - "The smartest AI code review we've used by far" - "Every piece of feedback has been actionable." - "Catches things I would've missed and speeds up the development cycle." - "Unblocked has been consistently dependable. My default is to take its recommendations straight into Cursor." We'll be hanging out all day on Product Hunt - come check it out and leave any questions!
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In our Code Review, we'd rather miss a minor style nitpick than annoy a developer with noise. Our validation pipeline discards over 50% of issues found in the first pass. Comments that survive tell the developer exactly what's wrong and how to fix it, based on the context about how their system works today. Learn more about Unblocked Code Review: https://lnkd.in/gFi2tmhs
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How do you get an AI code review tool to produce truly high-quality comments? The answer is context. Everyone’s talking about it, but what does it actually mean in code review? In our view, the real context goes way beyond the diff. It’s the tribal knowledge your team relies on every day: the full codebase, PR history, Slack discussions, docs, and the decisions that never make it into the code. We sat down with one of our founding engineers, Richard B., to chat about why code review is a mess, the biases we see in LLMs, lessons from reliability engineering, and what makes a code review actually helpful. Check out the full interview: https://lnkd.in/e8v6nr_3
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When RB Global Inc. brought an externally-managed platform in house, the team had to understand how everything fit together fast. With Unblocked, engineers could find answers and get AI code review comments grounded in their code, docs, and history without digging through months of old PRs and Slack threads. Pedro Fernandez, Engineering Manager for the Delivery Infrastructure Platforms team, explains how that access to context helped them ramp faster and make better technical decisions. More on how Unblocked’s context engine helped RB Global cut a 6-month platform transition down to 3: https://lnkd.in/gy6c5u88
AI code review comments grounded in team knowledge.
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A code change can be correct in isolation and wrong in context, because of a past incident, a constraint discussed in a Slack thread, or a decision from an RFC. Unblocked reviews code based on relevant tribal knowledge about how your system works, taking into account team conventions, history, and the tradeoffs. That’s why we often hear from customers that Unblocked’s comments are consistently worth acting on. Hear from Youssef Eladawy, Senior Software Engineer at HeyJobs: Learn more about Unblocked Code Review: https://lnkd.in/gFi2tmhs
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Unblocked reposted this
I've been saying that Unblocked Code Review catches issues that other tools wouldn't, because it evaluates changes against real system behaviour and historical context rather than a generic best-practices checklist. Here's an example from some late-night hacking on a data enrichment feature I've been working on. Claude Code introduced a config that hardcoded the secret directly in the instantiation, bypassing our ConfigLoader and secrets provider entirely. Unblocked caught that this violated our codebase's established pattern for secrets management (used by Anthropic, OpenAI, Slack, and dozens of other integrations), where configs are loaded via ConfigLoader.loadConfig and secrets are available via the secrets provider and resolved per environment at runtime... and flagged the security model violation before it shipped. Saved my bacon.. I suspect the engineering team might have revoked my GitHub access.
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RB Global Inc. brought an externally-managed platform fully in-house in 3 months instead of 6+ by giving engineers instant access to institutional knowledge with Unblocked. Prasad Tolukkanam, Director of Cloud and Platform Engineering, shares how Unblocked helped his team quickly understand the inherited platform while supporting hundreds of developers. More on how RB Global accelerated their platform transition: https://buff.ly/F19yLKF
Cutting a Six-Month Platform Transition Down to Three
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Most AI code review tools analyze the diff. Sometimes the file, occasionally the repo. Senior engineers operate completely differently. They remember the Slack thread where retry logic was removed because it masked cascading failures. They remember the failed fix that got reverted. They remember the unwritten team conventions. We call this "decision-grade context": the ability to surface exactly the historical, architectural, and social information that would change how a human evaluates code. Our founding engineer described it as taking a talented new hire and instantly giving them 20 years of institutional knowledge. Since launch, we've seen customers replace multiple code review tools with ours, consistently reporting higher signals and comments that actually get resolved. Learn more here: https://lnkd.in/gFi2tmhs
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