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As telemedicine becomes a cornerstone of modern healthcare, one critical element continues to lag behind: patient identity verification. Despite digital innovation across clinical workflows, most practices still rely on manual, inconsistent methods — a process prone to fraud, data risk, and frustrating patient experiences. 

This whitepaper, Streamlining Patient Verification in Telemedicine: Reducing Redundancy and Enhancing Trust, explores how healthcare organizations can modernize identity verification to meet the demands of a digital-first era while maintaining compliance and patient confidence. 

Readers will learn why traditional patient verification methods — such as showing a photo ID over video or uploading redundant forms — are no longer sufficient for telehealth. These outdated approaches increase administrative burden, expose sensitive data to cyber threats, and contribute to alarming abandonment rates exceeding 60%. The paper examines how fragmented processes and manual checks undermine both security and the continuity of care.