Darko Pavic 🟨

An in-depth Forbes analysis on how AI, sensors, automation, and omnichannel architecture are redefining physical retail. The article explains why stores remain central to the customer journey and how they are becoming real-time data and experience platforms.

I joined the Next‑Gen POS episode from RETHINK Retail to dive into how fiscal compliance becomes a strategic driver, not a burden, for retail innovation. We discuss how modern POS systems unlock livestream selling, self-checkout, omnichannel campaigns, and why “fiscalization” is far more than e-invoicing.

Compliance shouldn’t slow growth. This hands-on guide shows retailers and POS vendors how to master fiscalization, POS compliance, and global tax tech, from fundamentals to a step-by-step operating model. You’ll get a maturity self-assessment, a roadmap to Strategic Compliance, buy/build checklists for vendors and middleware, certification tactics, and KPI/ROI formulas to prove value. Includes a quick reference to 28+ fiscal regimes for faster market entry. Make compliance your quiet superpower… Mehr anzeigen

Compliance shouldn’t slow growth. This hands-on guide shows retailers and POS vendors how to master fiscalization, POS compliance, and global tax tech, from fundamentals to a step-by-step operating model. You’ll get a maturity self-assessment, a roadmap to Strategic Compliance, buy/build checklists for vendors and middleware, certification tactics, and KPI/ROI formulas to prove value. Includes a quick reference to 28+ fiscal regimes for faster market entry. Make compliance your quiet superpower in every rollout. Weniger anzeigen

This article explains what international retailers must understand about fiscalization, the legal and technical requirements that define how transactions are recorded, secured and reported in different countries. It provides a clear framework for building compliant POS and middleware architectures that reduce risk, support scalable multi-country operations and transform tax compliance into a strategic advantage.

Featured on Vox, this piece sheds light on how livestream selling is reshaping the vintage resale ecosystem, connecting thrifters and collectors in real time, blending sustainability, nostalgia and commerce. I share my perspective on how this trend is not just a new sales channel but a paradigm shift for retail and tech alike.

The future of retail is shifting — from traditional shopper journeys to system-driven commerce that powers seamless, “agentic” interactions. In this article I analyse how retailers and tech leaders can harness autonomous agents and integrated platforms to transform customer experiences, optimise operations and stay ahead in a landscape where every touchpoint becomes part of a responsive ecosystem.

In this piece I examine how POS software vendors and retail tech leaders can successfully build and govern partner ecosystems — from aligning incentives and integration flows to managing certification, lifecycle, and performance risks. I share frameworks to help retailers and vendors turn their POS app ecosystems into strategic assets rather than hidden liabilities.

In this article I explore the often-overlooked hurdles in global retail expansion—from navigating fragmented tax and regulatory regimes to managing acceleration pressure and system interoperability. I provide practical strategies for retail and tech leaders to plan ahead, mitigate risks, and build sustainable cross-border growth programmes.

I explore how AI agents are reshaping the software industry—what they mean for developers, businesses and the future of platforms. I outline the opportunities and challenges that come with agentic software models, and why organisations must rethink how they build, integrate and govern software in this new era.

I examine how live shopping is reshaping global retail—turning one-way broadcasts into interactive buying experiences, and giving retailers new tools to connect with consumers in real time. The piece highlights the strategic implications of this shift for technology, operations and cross-border retail growth.