Richard Gausch

🏪 Does #AI take over #retail❓ What is the current state and where will business value be generated ❓In other words: From drones to dynamic pricing — Has the #future already arrived in #retail❓ Initiated from the Universität St.Gallen (HSG) in person by Thomas Rudolph, Felix Baumgartner and Christopher Schraml and supported by a team of experts, the study "The Promise and Potential of #AI in #Retail" has been conducted. Thanks🙏 for being part of this! How could the study be summarized? ➡️ Forget pilot projects — #AI has officially invaded #retail, and it's not asking for permission! From the boardroom to the stockroom, artificial intelligence is transforming how retailers will work, sell, and win. ➡️ The real magic? It’s happening behind the scenes. The biggest wins are in category management and marketing — where AI boosts revenue and customer engagement. Think price optimization, generative marketing, and assortment planning that actually deliver results. ➡️ In logistics, #AI is the new MVP: 🚚 Smarter demand forecasting 🚚 Seamless replenishment planning 🚚 Efficient route optimization ➡️ On the shop floor, AI is a game-changer: 🏪 Workforce scheduling that keeps everyone happy 🏪 Out-of-shelf prevention that keeps shelves stocked 🏪 Markdown management that protects profits 📣 Bottom line: #AI isn’t coming — it’s already here. But: In some areas, this is not really new - think about demand forecasting, assortment optimization and others, it is already supported by machine learning / #AI since years. What are your thoughts on this? Andy Baldauf Stephan Tromp Florian Roeder Marvin Christian Pawelczyk Janis Hecker Sebastian Lange Dr. Philipp Herzig Tobias Knietzsch Balaji Balasubramanian Oliver Nübel Nastassja Hofmann Get the full study for free: https://lnkd.in/eiQt6sr5

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Today morning had a great conversation with one of senior industry leader on the future of Middle East Retail: Could get only 1 statement in mind - “Competing—and Winning” that too in a Market getting full of New Entrants Middle East has become one of the most sought-after retail markets in the world. With global brands entering at record pace, the landscape is more vibrant—and more competitive—than ever. I definitely believe organizations who would outcome the trend should excel in below 3 quadrants : 1️⃣ Build True Omnichannel Scale – Owning the customer relationship across every touchpoint, not just owning stores. 2️⃣ Invest in People & Culture – Technology can scale operations, but only empowered teams create experiences that earn loyalty. 3️⃣ Innovate at Speed – From AI-driven personalization to same-day fulfillment, agility is the new currency of growth. Competitive advantage isn’t a static moat—it’s a mindset of continuous reinvention. The question for leaders: Are we evolving as fast as our customers? #Leadership #MiddleEastRetail #CompetitiveAdvantage #Innovation

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In today’s challenging retail market, starting your own fashion brand can feel tougher than ever… but maybe it’s still possible to reach for the stars and build lasting success? 💫 Sometimes, even the most loyal consumers are challenged by global tariffs and inflation. Emerging fashion brands and wholesale retailers face a double obstacle: first finding the customers, then keeping them. So how do you launch a brand that’s impossible to ignore? According to FFORME CEO Joey Laurenti, it starts with building around a clear aesthetic and uncompromising quality: these two together create a foundation that everything else rests on. But driving sales goes beyond the product itself. It’s about creating a strong community and using the power of word-of-mouth. Like any business, success ultimately depends on delivering a great value and having the patience to see it through. Laurenti also emphasizes that tough times can teach valuable lessons. The fashion industry requires flexibility and discipline: these qualities help to build endurance both in you and in your brand. In short, the essentials for triumph include: ✔️ high product quality, ✔️ competitive pricing, ✔️ broad availability, ✔️ engaged fashion community, ✔️ nimbleness and willpower. What about you? What strategies have you found most effective for attracting and keeping customers? 🤔

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