[[["התוכן קל להבנה","easyToUnderstand","thumb-up"],["התוכן עזר לי לפתור בעיה","solvedMyProblem","thumb-up"],["סיבה אחרת","otherUp","thumb-up"]],[["חסרים לי מידע או פרטים","missingTheInformationINeed","thumb-down"],["התוכן מורכב מדי או עם יותר מדי שלבים","tooComplicatedTooManySteps","thumb-down"],["התוכן לא עדכני","outOfDate","thumb-down"],["בעיה בתרגום","translationIssue","thumb-down"],["בעיה בדוגמאות/בקוד","samplesCodeIssue","thumb-down"],["סיבה אחרת","otherDown","thumb-down"]],["עדכון אחרון: 2025-08-04 (שעון UTC)."],[[["\u003cp\u003eThis page provides support contacts for the Merchant API and Google Ads API, along with resources for troubleshooting and data requests.\u003c/p\u003e\n"],["\u003cp\u003eContact the Merchant API team via the provided link for technical support with a 24-hour response time during weekdays.\u003c/p\u003e\n"],["\u003cp\u003eRefer to the Merchant Center Help Center for non-API related questions and the status dashboard to check for outages.\u003c/p\u003e\n"],["\u003cp\u003eFor Google Ads API support, consult the Google Ads API developer site or forum for general information and community assistance.\u003c/p\u003e\n"],["\u003cp\u003eBusinesses can request access to their data using the designated form for inquiries about data availability.\u003c/p\u003e\n"]]],["The Merchant API team offers technical support via email, with a 24-hour initial reply time, accessible through a provided contact link. Non-API questions should use the Merchant Center Help Center. The Merchant Center status dashboard helps troubleshoot Content API issues, while API diagnostics debug API errors. Google Ads API support is available via their developer site and forum. A form is provided for data access questions.\n"],null,["# Get help with Merchant API\n\nThere are a number of support resources to help you accomplish your Merchant\nAPI-related tasks.\n\nMerchant API support team\n-------------------------\n\nFor technical support, contact the Merchant API support team. The team offers\nemail-based support Monday to Friday. You can expect a 24-hour turnaround time\nfor the initial reply.\n\n\n[Contact support](https://support.google.com/merchants/contact/shopping_api_support_form)\n\nMerchant Center support\n-----------------------\n\nFor answers to non-API questions about Merchant Center, see the [Merchant Center\nHelp Center](https://support.google.com/merchants/).\n\n\n[Contact support](https://support.google.com/merchants/#topic=12158920)\n\nAPI status\n----------\n\nIf you're having a momentary issue with the Content API, check the\n[Merchant Center status dashboard](https://merchants.google.com/status) for\noutages.\n\nAPI activity\n------------\n\nYou can check the API activity for your Merchant Center account on the API\ndiagnostics page. See [Debug API\nerrors](https://support.google.com/merchants/answer/2467990).\n\nGoogle Ads\n----------\n\nFor general information and to learn more about the Google Ads API, visit the\nGoogle Ads API developer site or the Google Ads API forum.\n\n\n[Google Ads API developer site](https://developers.google.com/google-ads/api/docs/start)\n\n\n[Google Ads API forum](https://groups.google.com/forum/#!forum/adwords-api)\n\nRequest data related to your business account\n---------------------------------------------\n\nFor any questions about the data available to you or how to access the data,\ncomplete the [Business User Data Availability and Access](//support.google.com/merchants/contact/ads_cps_shopping) form."]]
