We proudly celebrate our long-term partnership which was recognized at the 19th Annual Stevie Awards for Sales & Customer Service with a Bronze award for Customer Service Management Team of the Year. This award reflects our shared commitment to delivering exceptional luxury retail customer experiences and ensuring that every interaction meets the highest service and brand excellence standards. Thank you, Michael Kors, for your trust. #BetterWithSSG #StevieAwards
Support Services Group - Dominican Republic
Consultoría de externalización y deslocalización
Support Services Group (SSG) is a global contact center providing top-notch customer care to leading brands worldwide.
Sobre nosotros
Support Services Group is a global, omnichannel contact center solutions company founded in 1998 with headquarters in Waco, Texas. Currently, we are strategically located in 10 countries with 20+ locations and 10,000+ employees. Our mission since day one has been to deliver extraordinary customer care to brands that prioritize customer satisfaction and loyalty. With the right People, Technology, and Solutions, we offer unparalleled customer experience to all clients worldwide. We provide tailored, omnichannel solutions for Technical Support, Customer Care, E-commerce and Retail, RMA Management, B2B/B2C Sales, Sales Support, membership services, travel services, and more! We have always been in pursuit of excellence and go to great lengths to recruit, train, and retain top talent. With an impressive and capable workforce, we ensure excellence at every interaction.
- Sitio web
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https://supportservicesgroup.co/
Enlace externo para Support Services Group - Dominican Republic
- Sector
- Consultoría de externalización y deslocalización
- Tamaño de la empresa
- De 51 a 200 empleados
- Sede
- Santiago
- Tipo
- De financiación privada
- Fundación
- 1998
Ubicaciones
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Principal
Cómo llegar
Sabana Larga #152
Santiago, 51000, DO
Empleados en Support Services Group - Dominican Republic
Actualizaciones
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We proudly celebrate our partnership with Checkers & Rally’s, which was recognized at the 19th Annual Stevie Awards for Sales & Customer Service with a Silver award for Best Customer Engagement Initiative. This recognition reflects the impact of our guest engagement team, whose commitment to empathy, problem resolution, and customer retention has helped strengthen brand loyalty. Ensuring every guest interaction is handled with care and a desire to create positive outcomes. Checkers & Rally’s thank you for the continued trust and collaboration. #BetterWithSSG #StevieAwards
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Did you know? At SSG, we inspire and provide youth with the skills necessary for a competitive position in the global workforce. Our unique training programs prepare them for fulfilling careers in our award-winning company while offering them excellent working conditions and competitive salaries in the Dominican Republic. Join us as we create unique work opportunities that pave the way for success! Together, let us build a brighter future for the Dominican Republic's youth. #DR #BPO #CX #BetterWithSSG
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We’re #hiring a new Trainer ELP in Santiago de los Caballeros, Santiago. Apply today or share this post with your network.