Gabriel Ladaria

Welcome to this month’s episode of Decoded! This time, it’s all about the everyday innovations shaping the future of retail at IKEA. What’s in store? From the redesigned IKEA App that brings inspiration, a queue-skipping scan-and-go experience and much more convenience, to smarter fulfilment powered by drones, robotics, and AI for faster and more accurate deliveries – there’s a lot happening to make things easier and, well, a bit more fun when shopping at IKEA. Plus, Rewards from IKEA Family is now available in even more countries, making every interaction count toward unique benefits. Take a look and discover how technology is making every visit and every purchase a little smarter, a little easier, and a lot more rewarding. Let’s shape tomorrow’s shopping experience together.   #retail #innovation

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“In 20 years of retail, one thing hasn’t changed — people remember how they felt, not what was on the slide.” Over the past few weeks, I’ve been on the floor, in boardrooms, and in breakout rooms – delivering sessions on: • Transforming ideas into business cases • Structuring presentations that influence decisions • Building customer relationships that last Across brands, industries, and team sizes, I noticed a pattern. The sessions that truly made an impact had nothing to do with what I taught… and everything to do with how people applied it in their real context. Here are my top 3 takeaways from these recent assignments: 1. Real > Perfect – A half-formed idea in action beats a flawless plan gathering dust. 2. Data Needs a Voice – Insights only influence when they’re wrapped in a compelling story. 3. Ownership Wins – The most powerful learning moments happen when participants own the outcome, not just attend the session. If you’ve ever delivered (or attended) a training that actually stuck, what made it work? Drop your thoughts — I’d love to compare notes.

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#Omnichannel retail series ➡️ Part 1: 🚀 POS System: Rethinking the Classic Point of Sale Today, our post shows the POS of the future – evolving from a simple sales location into a digital experience platform. ⚠️ Focus: How companies create sustainable customer experiences with innovative POS strategies. Inspiring real-world examples: ➡️ CALIDA AG leverages SAP Customer Checkout to ensure a unified, flexible checkout process across all markets – from flagship stores to pop-up shops. The result: a seamless omnichannel experience for customers. Read more on https://lnkd.in/etU2wMkU ➡️ FC Bayern München Munich uses SAP Customer Checkout to optimize ordering and payment processes in the stadium. Fans benefit from faster transactions, cashless payments, and transparent product availability – a true game changer for the fan experience. Read more on: https://lnkd.in/eg228Wcm ➡️ Leica Camera AG integrates SAP Customer Checkout worldwide to ensure premium service and consistent processes. The solution supports global expansion, drives efficiency, and strengthens a brand experience that reflects the exclusivity of its products. Read more on: https://lnkd.in/eMFsbGmt ➡️ AGRAVIS Raiffeisen AG modernizes sales in its Raiffeisen markets with SAP Customer Checkout. Direct integration with SAP S/4HANA enables real-time processing of checkout data, significantly improving inventory management, accounting, and compliance. Read more on: https://lnkd.in/edtZdECz 👉 These use cases make one thing clear: the POS is no longer just a place for transactions. It has become a central platform for brand experience, customer loyalty, and digital services – emotional, efficient, and experience-driven. Great work Harald Tebbe Fadi Naoum Andre Bechtold! Your thoughts on the new role of POS? Tobias Siltmann Christian Liese René Gräber Karsten Weiser Jan G. Zuschlag Monika Ostermeier #POS #CustomerExperience #RetailInnovation #DigitalTransformation SAP #retail #omnichannel hokona GmbH retailsolutions group

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After reducing our pre-consumer waste by nearly 50% over seven years, at IKEA we are now taking a next step toward recycling 100% of our operational waste by 2030 💛 Globally, one third of all food produced is wasted every year. But we're doing our bit to help turn the tide. Today, on the International Day of Awareness of Food Loss and Waste, we're celebrating our early achievements in reaching our food waste goals. We've recently announced partnering with Vanguard Renewables to transform food waste from our restaurants and Swedish Food Markets into renewable natural gas and fertilizer. It's a simple idea – collecting leftovers in dedicated containers, then processing them in anaerobic digesters instead of landfills. We're already piloting this in US stores across Wisconsin, Connecticut, Massachusetts, and Illinois, with plans to expand nationwide. Join us on this journey as we turn yesterday's leftovers into tomorrow's energy. Find more information on the investment in Vanguard Renewables in comments.

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