Paul Arpikari

Reaktor has been selected as a key partner by Digi- ja väestötietovirasto (Finnish Digital Agency) (DVV) in a comprehensive framework agreement tender to advance Finland’s critical digital infrastructure. DVV is a key driver in building Finland’s digital society and strengthening critical infrastructure, focusing on advancing digital services and the digitalization of public administration. We have been a long-term partner of DVV since 2017, playing a key role in renewing the Finnish Population Information System, enhancing productivity through advanced case management, and creating new digital services for citizens. The new framework is designed to advance Finland toward a more sustainable, citizen-focused digital society. Reaktor helps DVV create public services that are faster, easier to use, and accessible to all. “DVV is at the heart of everyday life in Finland and a key force in building a robust digital society, ensuring that the public services people rely on run seamlessly. The impact of our long-standing collaboration is evident in the daily lives of Finns, and we’re excited to continue this important work together,” says Pekka Horo, CEO of Reaktor. Read more here: https://lnkd.in/dtrHDpya

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Flowbox acquires Dreaminfluence to strengthen its product portfolio ✨🚀 Swedish SaaS company Flowbox, a Viking Growth Portfolio company, has acquired Danish company Dreaminfluence. Flowbox enables brands to collect and republish user-generated content (UCG) across their own channels. With this latest acquisition, Flowbox exceeds 1,000 customers in Europe and approach an annual recurring revenue (ARR) of 9 million Euros. The combined company is well positioned to become a European category winner in the UCG space 🤳 📸 Eulogi Bordas, CEO of Flowbox and Mads Wedderkopp, CEO of Dreaminfluence.

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Today is hot in Sweden - 30 degrees. A perfect day to publish our new car OEM telematics market study. Berg Insight estimates that 78 percent of all cars sold worldwide in 2024 were equipped with OEM embedded telematics. Read more in our comprehensive analysis of 25 major car OEMs and their telematics solutions.

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Finnish startup WP SEO AI is expanding its operations in Amsterdam less than a year after entering the Dutch market. After gaining remarkable traction, the company is designating the Netherlands as its main base and scaling its workforce from 60 to 200 by 2026. This expansion highlights the Netherlands' reputation as a top destination for AI, digital innovation and fast-growing international companies. Read the full story: https://lnkd.in/e3gBiUtk #InvestInHolland I amsterdam

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🤖 Agents are no different than employees. If you give them poor data, no training, and no clear guidelines– expect poor results. The same goes for AI agents. 🎙️ In episode 2 of Fluido Moments, Lidija Ilic sits down with Boris Naumov and Greg Anderson to reveal real-world AI use cases with Salesforce’s Agentforce. From handling unstructured data to the keys of successful AI rollout, this conversation uncovers what it really takes to transform customer service and sales today. ☕ Get comfy and listen here: https://lnkd.in/gQY4YfGz Infosys Salesforce Services Simplus Simplus ANZ (Infosys Salesforce Practice) #fluido #fluidomoments #podcast #ai #agentforce #salesforce #innovation #digitaltransformation #customerservice #sales #aiadoption

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Aritma, backed by Main Capital Partners, acquires Swedish Programekonomi 🚀 Aritma, a Norwegian bank-connectivity and financial automation software provider, acquires Växjö-based Programekonomi. Programekonomi brings Microsoft Business Central development capabilities and domain knowledge that enable efficient financial workflows for Business Central users. The acquisition has a strong strategic fit with Aritma and is in line with the company’s expansion strategy in the Nordic financial automation and ERP connectivity market. The acquisition of Programekonomi represents Aritma’s first add‑on since Main Capital Partners invested in Aritma in April of 2025. The combination is expected to complement and expand Aritma’s offering, further strengthening the combined Group’s position in the Nordics. Wessel Ploegmakers, Partner and Head of Nordics at Main Capital Partners: “The acquisition of Programekonomi brings proven expertise and the widely adopted Swebase solution into the Aritma family, further strengthening the group’s ability to deliver leading bank-connectivity and financial automation solutions. We look forward to the opportunities this collaboration will bring in driving efficiency in financial processes and unlocking new value for customers and partners alike.” Read more 👉 https://lnkd.in/enkKfeWS

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𝐈𝐬 𝐲𝐨𝐮𝐫 𝐂𝐗 𝐭𝐫𝐮𝐥𝐲 𝐜𝐨𝐦𝐩𝐥𝐞𝐭𝐞 𝐨𝐫 𝐚𝐫𝐞 𝐲𝐨𝐮 𝐥𝐞𝐚𝐯𝐢𝐧𝐠 𝐭𝐡𝐞 𝐥𝐨𝐨𝐩 𝐨𝐩𝐞𝐧? Great customer experience doesn’t end with collecting feedback. It’s about what happens after. Loop closing is where brands truly win or lose the trust of the customer. It is the point where listening turns into action and the action turns into loyalty. At Hansa Research Group, we find that high-performing CX systems integrate both solicited and unsolicited feedback seamlessly. Structured survey data captures rational responses, while unstructured inputs i.e. from social media, call transcripts, chat logs and open-text comments, reveal the emotional layer of experience. Together, they create a more holistic and predictive understanding of customer sentiment. This is when, CX transforms from a metric to a movement. When this ecosystem of feedback is continuously analyzed and acted upon, brands shift from reacting to anticipating, from measuring satisfaction to creating advocacy. The result is not just higher satisfaction scores, but stronger loyalty, advocacy and brand equity because in today’s experience economy, every insight left unacted on is an opportunity missed. Together, let’s make CX a continuous conversation, the one that listens, learns and loops back stronger each time. #CX #CustomerExperience #CXDay2025 #CXWeek #CustomerInsights #CXLeadership #VoiceOfCustomer #HansaResearch

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We’re proud to back Lyyli.ai 🇫🇮 — a Finnish AI startup rethinking how organizations communicate! ✨ Based in South Savo, Finland, Lyyli.ai is building next-generation AI solutions to help organizations communicate with clarity and impact. Their AI assistant doesn’t just generate text — it learns an organization’s unique tone, style, and priorities, ensuring every message sounds authentic and on-brand. From strategic updates to everyday internal communications, Lyyli.ai helps teams stay aligned and informed. This approach is especially valuable for mid-sized companies, where communication is complex but teams are lean. 💡 Founded by Mikko Oksanen and Veikko Laitinen, the team combines deep communications expertise with cutting-edge AI engineering. We’re proud to invest alongside Expion and to support Lyyli.ai’s ambition to take Finnish AI innovation to global markets. 💫 CC: Kaj Hagros, Michael Brehm, Samuli Sirén, Lars Haerle, Mickaël Bellaïche, Lukas André

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