VIMPACI

✈️👥 HR & Diversity: How to Survey Your Crews Without Legal Turbulence The CNIL recommendations issued on June 10, 2025, pave the way for diversity surveys based on legitimate interest - provided a few key rules are followed: 📊 Maximum anonymization: collect only the year of birth, not the full date 🔒 Managers should have no direct access to raw responses, to prevent a “cockpit effect” and protect confidentiality ✅ Explicit consent required when collecting data on sensitive topics such as health or disability (e.g., for ground staff or airport firefighters) For airport managers, these best practices allow reliable, secure, and compliant diversity surveys, while providing useful insights for your teams. Because diverse teams and regulatory compliance go hand in hand for a high-performing and inclusive airport. 🌍✨ #VIMPACI #HumanResources #Diversity #CNIL #AirportManagement #InclusiveTeams #HR #Compliance #SmartAirport

Altéa CM - Train the Trainer 📅 17–21 November 2025 | 5 days | 100% hands-on From super-user ➝ to a credible, effective trainer ✈️ An intensive program designed to: 🔹 Strengthen your Altéa CM expertise 🔹 Equip you with proven training techniques 🔹 Build confidence to deliver impactful sessions 📩 DM for syllabus & registration - or email: [email protected] #Altea #Amadeus #TrainTheTrainer #InstructorTraining #Aviation #DCS #Qualiopi

🤖✈️ How AI is Transforming Express Connections Airport connections can be a real headache: distant gates, flight delays, endless queues… ⏳ Today, artificial intelligence is changing the game: 📊 Real-time analysis of passenger flows and air traffic 📲 Instant notifications on gate or terminal changes 🚶 Optimized routes to reduce walking distance and time 🔁 Smart baggage handling so luggage follows the passenger, even in the event of delays At VIMPACI, we support airports and airlines in making every connection faster, smoother, and less stressful, even during peak traffic or disruptions. Because a passenger who reaches their connection on time is a happy passenger… and a well-performing airport! 🌍✨ #VIMPACI #PassengerExperience #AI #SmartAirport #ExpressConnections #Innovation #SeamlessTravel #ConnectedTravel

🤖✈️ In Halifax, Robots Take Over… to Guide Passengers! At Halifax Stanfield International Airport, two robots have been deployed to assist passengers throughout their journey. In the pre-security and arrivals areas, they provide information on flights, weather, and available services - and can even physically guide travelers to their destinations. If a passenger needs to go beyond the robot’s coverage, it offers a static map for guidance. An innovative way to combine human assistance and technology, making travel smoother and simpler. These robots do not replace humans: they are deployed during peak periods or when staffing is limited, such as at night, to continue guiding passengers efficiently. At VIMPACI, we see this initiative as a concrete example of how technology can anticipate traveler needs, enhance the passenger experience, and support airport teams during high-traffic periods. 🌍 The future of travel is already here: intelligent, interactive, and personalized. #VIMPACI #PassengerExperience #AirportInnovation #SmartAirport #Robots #ConnectedTravel #Technology #SeamlessTravel #CustomerService

🎓🚀 Training: How to Prepare Talent for Tomorrow’s Challenges? In a world where technology and innovation are reshaping our industry, training can no longer be traditional: it must be immersive, connected, and adaptable. 💡 Interactive, hands-on modules 📲 Digital tools to track progress in real time 🤖 Simulation and AI to recreate real-life scenarios 🔗 Collaboration between teams, airports, and service providers to share expertise MBAviation training center positions itself as a key player for the future of the sector, offering modules that help airport and aviation professionals stay at the cutting edge of best practices and anticipate operational challenges. Because training today means achieving greater efficiency and smoother operations tomorrow. 🌍✨ #VIMPACI #MBAviation #FutureTraining #SmartAirport #PassengerExperience #Innovation #AI #Technology #Efficiency #Talent

⚠️✈️ Airport Strikes: How to Maintain the Passenger Experience? When staffing levels drop due to strikes, challenges multiply: ⏳ Longer queues at security checkpoints 📦 Delays and rerouted baggage 😰 Stressed and frustrated passengers But even in times of disruption, certain solutions can help maintain a smooth and reassuring passenger experience: - Robots guiding travelers - Real-time notifications on flights and boarding gates - Streamlined passenger and baggage flows - AI-powered peak traffic prediction Because an informed and guided passenger remains a satisfied passenger - even in times of disruption. 🌍 #VIMPACI #PassengerExperience #AirportStrikes #SmartAirport #SeamlessTravel #Innovation #Technology #AI #CustomerService

🛫 From Traditional Ground Handling to Digital Facilitation: A Clear Trajectory. In the latest issue of Aéroport lemag, VIMPACI reflects on the profound transformation of the ground handling profession - shaped by evolving technologies, changing practices… and shifting passenger expectations. ✔️ From simple users to decision-makers, we built our expertise on the tarmac, in the field, before applying it to large-scale digital transformation projects. ✔️ Automation, digital tools, AI, new interfaces… do not replace humans: they enable them to focus on what truly makes the difference. ✔️ At VIMPACI, we believe in a well-balanced hybridization: combining technology, operational know-how, and human support. 💬 “We stand at a crossroads: guardians of an inherited expertise, and drivers of a change we have learned to master.” – Frederic MEYER, CEO VIMPACI #VIMPACI #GroundHandling #DigitalTransformation #Aviation #Airports #Technology #KnowHow #Mobility #GDPR #Sustainability #AéroportLeMag

🧠👁️ Airports & Biometrics: Efficiency, Security… and Responsibility. Biometrics are reshaping the passenger experience in airports. From facial recognition to contactless ID checks and digital boarding, these technologies are accelerating processes while enhancing security. But innovation must never come at the expense of fundamental rights. 📌 At VIMPACI, we advocate for a responsible and GDPR-compliant approach: ✔️ Passenger consent is essential: clear communication must be ensured, and an alternative (non-biometric) option should always be available ✔️ Centralized storage of facial templates is, to date, considered disproportionate due to its ethical and security risks ✔️ All deployments must be preceded by a rigorous DPIA, including robust testing to identify vulnerabilities before biometric systems go live Our vision: technology that is useful, well-regulated, and built to strengthen efficiency without compromising trust. Biometrics are powerful tools - as long as they serve the passenger experience. #VIMPACI #Biometrics #Airports #Aviation #GDPR #DataProtection #DPIA #SmartAirport #ResponsibleInnovation #PassengerExperience

BluBag Goes Global: Combining Technology, Expertise, and Local Insight to Transform the Airport Experience 🌍✈️ Innovation can only thrive through a deep understanding of operational realities. That’s why our approach strikes a deliberate balance between cutting-edge technology and operational expertise. This winning combination allows us to meet the needs of both major international hubs and regional airports - with the same agility and efficiency. Today, BluBag is proudly deployed in Spain and Portugal, supporting airlines with baggage management and enhancing passenger flow throughout the journey. But our ambitions go further. We’re actively exploring development opportunities in Africa - a high-potential market where demand for reliable and innovative solutions is strong. Our goal is clear: ✅ Lighten operational constraints for airlines ✅ Reduce baggage mishandling ✅ And above all, deliver a smoother, more seamless, and modern travel experience BluBag’s international expansion carries a clear promise. Smarter journeys. Simplified logistics. A forward-thinking vision. #BluBag #Innovation #Technology #Aviation #AirportOperations #PassengerExperience #BaggageManagement #Airlines #Mobility #GlobalExpansion

🤖✈️ Automating Ground Operations: A Strategic Imperative by 2030 Ground operations automation is no longer optional - it’s a strategic tool to absorb air traffic growth and meet rising operational demands by 2030. With the continuous increase in passenger numbers, saturated infrastructure, and human resource constraints, airports must: 🔁 Reduce turnaround times 🔧 Streamline logistics processes (baggage, catering, maintenance) 📊 Leverage data to anticipate, adapt, and secure every step At VIMPACI, we embed this vision directly into our field projects. Our technological solutions help shape smarter, more agile, and more sustainable ground handling systems. 🎯 Our goal: support our partners in an automation journey that remains controlled, ethical… and always focused on enhancing the passenger experience. #VIMPACI #Aviation2030 #Automation #GroundOperations #SmartAirport #AirportServices #OperationalPerformance