François MASSEMIN

Exciting day at Genesys! Salesforce and ServiceNow have deepened their commitment to our shared vision with a $1.5B investment in Genesys. This isn’t just validation of our strategy — it’s a powerful signal to the market that #CX is transforming businesses, and Genesys is leading the charge through #AgenticAI and ecosystem-driven innovation. This milestone reinforces the strength of Genesys as the strategic customer experience (#CX) orchestration platform for all enterprises and deepens our global partnerships with both Salesforce and ServiceNow. Momentum for our joint solutions with Salesforce and ServiceNow is building.  Together, our partnerships are helping the world’s largest enterprises reimagine customer experiences.  Read more: https://lnkd.in/gtpftAAx

521

33 commentaires

For any revenue leader, predictability is the holy grail. At Dreamforce 2025, a key discussion will centre on transforming the entire revenue lifecycle, from lead to cash, into a smarter, more efficient engine for the business. At iOPEX, we leverage tools like Revenue Cloud (CPQ + Billing) to help clients simplify complex pricing and billing. But the real game-changer is the AI value-add. By layering in smart pricing and discounting and predictive deal scoring , we empower sales teams to shorten sales cycles and improve cash flow predictability. Our approach has resulted in a 1.6x faster time to quote for our clients. I'm heading to Dreamforce to meet with sales and finance leaders who want to solve challenges like revenue leakage and slow deal cycles. Let's discuss how our Quote-to-Cash Simplification accelerators and deep expertise in Salesforce can drive your financial success: https://lnkd.in/gVdDmmE7 #Dreamforce #DF25 #RevenueCloud #CPQ #Salesforce #AI #iOPEX

79

I’ve spent my career selling a premium solution against low-cost providers. To win, I’ve shifted the focus to the risk of missing out on critical differentiators: “Our competition can offer 80% of our platform. The reason organizations pay a premium for our solution is they’ve learned that [insert pain] can’t be solved without [insert differentiator.]” If I were to move to a lower-cost solution, I’d shift focus to the risk of paying for what isn’t needed: “We offer 80% of the functionality at 20% of the cost. Why pay for unnecessary bells and whistles when your [insert use case] can be accomplished for less?” Remember: it's often not what you sell, but how you sell, that determines who wins. I recently built out an AI Prompt Guide that will help you win. The prompts: - Surface “ideal-fit” accounts - Instantly build compelling account plans - Build your ideal value framework for key accounts The feedback on this resource has been phenomenal. And today, you can snag it for $0 here: https://lnkd.in/gKpSUNtj

115

14 commentaires

Over the years what I have come to realise is that true transformation is not about chasing the new — it’s about revealing, refining, and scaling what has already stood the test of time. My message to leaders of transformation is: -> Don’t treat old as obsolete. Treat it as a signal. If an idea, a workflow, or a process has survived across people, departments, and years — it’s not by accident. It’s because it holds hidden logic, proven robustness, and real value. In simpler words: time is one of the best filters — things that are fragile or flawed tend to die early. Long-lived processes often point to: • What’s resilient • What’s human-centered • What’s actually working Even if their logic isn’t immediately obvious. Use the Lindy Lens to: • Identify silent strengths • Avoid short-term thinking • Combine timeless wisdom with real-time data That’s how you drive sustainable transformation — not just faster change! This is the job of the modern operations transformation leader: • Shine a light on what works • Eliminate what doesn’t • Amplify value at scale #fridaymusings #lindyeffect #tranformation #processintelligence #noAIwoPI

45

5 commentaires

Big news! Le Chat now integrates with 20+ enterprise platforms powered by MCP, and provides a fully controllable memory for a richer and personalized experience—making it one of the most connected and relevant AI assistants for business as well as everyday use. 🔌 MCP Connectors: we are announcing 20+ connection partners: Asana, Atlassian, Box, Brevo, BRIA AI (coming soon), Databricks (coming soon), GitHub, Hugging Face, Linear, Microsoft, Notion, PayPal, Pinecone, Plaid, Prisma, Sentry, Snowflake(coming soon), Square, Stripe, Stytch and Zapier. Our Connectors directory is the widest, and most Enterprise-ready. While turning Le Chat into a single surface for your data, documents, and actions, we also provide full control over which connectors are available to whom, ensuring users only access data they’re permitted to. 🧠 Memories: Le Chat now learns from past interactions, delivering more relevant responses and personalized recommendations—while keeping you in full control at all time. Add, edit, or remove entries anytime with transparent privacy settings. These powerful new features are live (and free!) for all users today. Because at Mistral AI, cutting-edge AI should be accessible, customizable, and secure for everyone. https://lnkd.in/g_n2m6eT

57

3 commentaires