Skip to content

Commit b5ea7e9

Browse files
committed
(Yahoo!) Register the orignal HTML file and the converted text 41bc959
1 parent 41bc959 commit b5ea7e9

File tree

2 files changed

+297
-0
lines changed

2 files changed

+297
-0
lines changed

yahoo-senders-smtp-error-codes/html/yahoo-senders-smtp-error-codes-2025-04-11.html

Lines changed: 19 additions & 0 deletions
Large diffs are not rendered by default.
Lines changed: 278 additions & 0 deletions
Original file line numberDiff line numberDiff line change
@@ -0,0 +1,278 @@
1+
2+
Sender Features
3+
Complaint Feedback LoopAMPPromotions & SchemaBIMISubscription HubPerformance
4+
Feeds
5+
Deliverability
6+
Sender Requirements & RecommendationsFAQsError CodesOutbound Mail ServersMail
7+
Proxy Servers
8+
Developers
9+
API AccessDocumentation
10+
Contact
11+
[svg]
12+
[k2oYRlIN1Z][hero-bg][hero-bg]
13+
14+
SMTP Error Codes
15+
16+
17+
An SMTP error, or Delivery Status Notification (DSN), indicates that an email
18+
could not be delivered, either due to a temporary or permanent problem. You can
19+
review our list of SMTP error messages below for details about each error.
20+
21+
22+
What are 4XX (421 and 451) temporary errors?
23+
24+
• A 421 or 451 SMTP error indicates a temporary problem blocking the delivery
25+
of your message. Message delivery can be delayed for multiple reasons
26+
including:
27+
□ We've observed unusual traffic patterns from your sending server's IP
28+
address.
29+
□ The message you attempted to send included characteristics of spam.
30+
□ Emails from your mail server have been generating complaints from Yahoo
31+
users.
32+
□ The Yahoo mail servers are busy when attempting a connection.
33+
□ Other suspicious behavior which leads Yahoo to enforce a dynamic
34+
deprioritization for your sender's server.
35+
• Review our Sender Requirements & Recommendations to learn how you can help
36+
your emails reach Yahoo.
37+
• If you're not the administrator of the mail server in question, we suggest
38+
you contact the administrator directly to discuss the error message you're
39+
receiving.
40+
• If you encounter 4XX errors when trying to send an email to Yahoo, you may
41+
retry sending at a later time.
42+
43+
What are 5XX (553 and 554) permanent errors?
44+
45+
• A 553 or 554 SMTP error indicates an email could not be delivered due to a
46+
permanent problem. Message delivery can be permanently deferred because:
47+
□ You're trying to send a message to an invalid email address.
48+
□ Your message failed authentication checks against your sending domain's
49+
DMARC or DKIM policy.
50+
□ The message contains characteristics that Yahoo won't accept for policy
51+
reasons.
52+
□ Other suspicious behavior which leads Yahoo to issue a permanent
53+
rejection for your SMTP connection.
54+
□ Your IP is listed by Spamhaus. Please check with https://
55+
www.spamhaus.org.
56+
• If you consistently receive 5xx errors when sending to Yahoo, we encourage
57+
you to review our Sender Requirements & Recommendations, since 5xx errors
58+
can be a symptom of a more widespread, general problem.
59+
• You should not retry sending an email that comes back with with a 5xx
60+
error. List managers should have a policy for removing email addresses that
61+
generate 5xx errors/bounces.
62+
63+
RFC compliance failures
64+
65+
• These errors indicate emails from your mail server are not RFC compliant.
66+
• See our Sender Requirements & Recommendations for more information about
67+
RFC compliance.
68+
• These failures can include:
69+
□ Duplicate headers
70+
□ Incorrectly formatted headers
71+
□ Incorrect mime types
72+
□ …and more
73+
74+
Unresolvable RFC.5321 or RFC.5322 from domain
75+
76+
• These errors indicate that the domain used to the right of the @ in the
77+
MAIL FROM or HEADER FROM does not appear to be valid.
78+
• We determine if the domain name exists by using an SOA query; therefore, if
79+
multiple subdomains are used in MAIL FROM or HEADER FROM commands, then
80+
besides setting up a DNS A or MX record (perhaps using a wildcard), then
81+
SOA records must be set up as well.
82+
• These errors can be returned as either a timeout/servfail (451) or a
83+
permfail (554)
84+
85+
Excessive user complaints
86+
87+
• These errors indicate emails from your mail server are generating an
88+
excessive amount of complaints from Yahoo users. We suggest you consider
89+
the following:
90+
□ Monitor your sender reputation - Even if you have a good reputation,
91+
users can vote your email as spam and affect your overall reputation.
92+
□ If you're an administrator of message content and mailing policy and
93+
you've deployed significant changes or you've received this error for
94+
more than 48 hours, we ask that you review your outgoing messages for
95+
objectionable content or practices.
96+
□ Using a shared IP address - Mail traffic from other domains could be
97+
negatively affecting your IP sending reputation. If applicable, contact
98+
your host provider to request using dedicated IP addresses to send your
99+
mail to resolve this problem.
100+
• We recommend you review our Sender Requirements & Recommendations to ensure
101+
you're following proper opt-in methods of user subscriptions.
102+
103+
Excessive unsolicited messages
104+
105+
• Excessively high volume of emails from a single IP address is a
106+
characteristic of unsolicited, bulk emailing. Don't resend the email until
107+
you review our Sender Requirements & Recommendations and make any necessary
108+
changes.
109+
• You may have setup the IP you are using to send email very recently and did
110+
not increase the email traffic slowly.
111+
• Check your subscription practices and lists to ensure that messages are
112+
sent only to users who've requested it.
113+
• If you're an administrator for message content or mailing policy and you've
114+
made significant changes, or you've received this error for more than 48
115+
hours, we ask that you review your outgoing emails for objectionable
116+
content or practices.
117+
118+
Excessive unknown recipients
119+
120+
• Your mail server is sending to a large number of invalid recipients and may
121+
be configured as an “open relay” or “open proxy”.
122+
• Open proxies and open relays are a very common source of spam and Yahoo
123+
doesn't accept email from them.
124+
• We encourage you to follow our Sender Requirements & Recommendations and
125+
make appropriate changes to secure your servers.
126+
• Review your mailing lists and remove any addresses that generate bounces.
127+
• Examine your outbound queues for potentially objectionable content to
128+
ensure that spammers aren't abusing your mail server.
129+
130+
Authentication failures
131+
132+
• Your email failed one or more authentication checks that Yahoo uses to
133+
verify emails are truly sent from the domains they claim to originate from.
134+
• All senders need to authenticate their emails with either SPF or DKIM. Bulk
135+
senders must authenticate with SPF and DKIM, and have a DMARC policy in
136+
place (see our Sender Requirements & Recommendations section for more
137+
information).
138+
• Yahoo rejects emails for failing DKIM authentication when all of following
139+
conditions apply:
140+
□ The signing domain publishes a policy which states that all emails from
141+
the domain must be signed and authenticated with DKIM to prevent
142+
forgery.
143+
□ The signing domain is identified in the “d=” tag of the DKIM signature.
144+
□ The rejected email couldn't be authenticated against the sending
145+
domain's policy, for example, due to a missing or bad signature.
146+
• If you're not the system administrator for the mail servers affected, we
147+
encourage you to contact the administrator, so they can look into the
148+
situation further.
149+
• If you are sending your email via Microsoft365 or Google Workspace, please
150+
follow these guidelines to properly authenticate your emails via DKIM:
151+
Google help article, Microsoft help article.
152+
• For mailing lists, also known as “listservs,” you should change your
153+
sending behavior by adding the mailing lists' address to the “From:” line,
154+
rather than the sender's address. Also, enter the actual user/sender
155+
address into the “Reply-To:” line.
156+
• If your mail is forwarded, consider adding ARC (Authenticated Received
157+
Chain).
158+
• It's a good idea to review our guide to Sender Requirements &
159+
Recommendations and make appropriate changes.
160+
161+
Content based blocks (e.g: PH* Errors)
162+
163+
• These error messages indicates that your email wasn't accepted because
164+
there is something in the content that Yahoo won't accept for policy
165+
reasons.
166+
• Objectionable content that Yahoo deems unacceptable includes:
167+
□ Viruses
168+
□ Phishing attempts
169+
□ Ransomware
170+
□ Other malicious software
171+
□ Links or URLs to any of the above
172+
• Examine your outbound queues for potentially objectionable content to
173+
ensure that spammers aren't abusing your mail server.
174+
• Follow our Sender Requirements & Recommendations and make appropriate
175+
changes to secure your servers.
176+
177+
Recipient does not exist
178+
179+
• The Yahoo account that you're trying to send to does not exist. We
180+
recommend that you contact the recipient directly to confirm their correct
181+
email address.
182+
• You should not retry delivery of the message. It will never complete
183+
successfully.
184+
• You should remove the email address from your mailing list.
185+
186+
Message temporarily deferred (eg: TS* Errors)
187+
188+
• This is a temporary error and your mail server may automatically re-try
189+
sending the email at a later time. Your message may have been deferred due
190+
to one or more of the following:
191+
□ Emails from your mail server are generating substantial complaints from
192+
Yahoo users.
193+
□ The message contained objectionable content or exhibited
194+
characteristics indicative of spam.
195+
□ The IP (x.x.x.x or its subnet, i.e., .255 ) has a poor reputation.
196+
□ We are seeing unusual traffic patterns from your mail servers.
197+
• We ask that you follow our Sender Requirements & Recommendations and review
198+
your outgoing messages for potentially objectionable content.
199+
• If your mail server does not primarily send bulk mailings (e.g., you run a
200+
personal, corporate, educational, or ISP mail server), examine your
201+
outbound queues to ensure that spammers aren't abusing your mail server.
202+
• If you're seeing the same error consistently over an extended period of
203+
time, we encourage you to submit a Sender Support Request with specific
204+
details of the error and diagnostic codes you see in your logs.
205+
206+
Resources temporarily unavailable
207+
208+
• This error indicates that the Yahoo mail servers were busy and temporarily
209+
unable to process your transaction at the time of connection.
210+
• Such issues are generally brief, and normal connectivity is usually
211+
restored after a short period of time.
212+
213+
Other policy errors (e.g. 550, 554)
214+
215+
• We may permanently defer or reject mail for policy reasons, such as:
216+
□ A null MX record (see RFC 7505)
217+
□ Header too big (e.g. From, Subject, To)
218+
□ Date outside of range
219+
□ Header value can not be decoded (e.g. From, Subject)
220+
221+
Sample Email failed delivery message
222+
223+
• When you get mail from a “MAILER-DAEMON” or a “Mail Delivery Subsystem”
224+
with a subject similar to “Failed Delivery,” this means that a message you
225+
sent was undeliverable and has been bounced back to you.
226+
• These messages are produced automatically and usually include a reason for
227+
the delivery failure.
228+
• Failed or “bounced” messages normally consist of two parts:
229+
□ The reason for the bounce
230+
□ Your original message
231+
• Failure notice example:
232+
233+
Hi. This is the qmail-send program at yahoo.com.
234+
I'm afraid I wasn't able to deliver your message to the following addresses.
235+
This is a permanent error; I've given up. Sorry it didn't work out.
236+
237+
123.45.67.89 failed after I sent the message.
238+
Remote host said: 554 delivery error: dd This user doesn't have a yahoo.com
239+
account ([email protected]) [-5] - mta123.mail.mud.yahoo.com
240+
241+
--- Below this line is a copy of the message.
242+
243+
Return-Path:
244+
Received: (qmail 24519 invoked by uid 60001); 11 Nov 2010 15:37:25 -0000
245+
...
246+
...
247+
X-Mailer: YahooMail/11.4.9 YahooMailWebService/0.8.107.285259
248+
Date: Thu, 11 Nov 2010 07:37:24 -0800 (PST)
249+
From: Yahoo Customer Care
250+
Subject: Test Message
251+
252+
MIME-Version: 1.0
253+
Content-Type: multipart/alternative; boundary=“0-162906830-1289489844=:24510”
254+
255+
--0-162906830-1289489844=:24510
256+
Content-Type: text/plain; charset=us-ascii
257+
258+
[Text of the original message here]
259+
260+
--0-162906830-1289489844=:24510--
261+
262+
The most common reason for a failed delivery is that the email address you
263+
entered isn't valid. If the Mailer Daemon says that the account doesn't exist,
264+
double-check the spelling of the address you entered. A single misplaced letter
265+
can be enough to cause a failed delivery. If the message continues to be
266+
bounced back to you, you might want to verify that the account hasn't been
267+
closed or moved.
268+
269+
Support
270+
About Us
271+
Brands
272+
AOLYahoo
273+
© 2025 Yahoo. All rights reserved.
274+
Support
275+
About Us
276+
Brands
277+
AOLYahoo
278+
© 2025 Yahoo. All rights reserved.

0 commit comments

Comments
 (0)