Skip to content

Predefined Kits check out - error 500 | server error #8754

Open
@vincentndl

Description

@vincentndl

Actual Behavior

Hi @snipe, I use the predefined kits feature of session 5.0.6 when I check out the user, the system gives error 500 | server error. I also used the test on the demo website but it failed
Can you help me handle this error?
thanks


  • [ x] I have enabled debug mode

  • [x ] I have read checked the Common Issues page

  • Is this a fresh install or an upgrade: Ugrade 5.0.6 from 4.9.5

  • Version of Snipe-IT you're running: 5.0.6

  • Version of PHP you're running: 7.3

  • Version of MySQL/MariaDB you're running: mysql Ver 15.1 Distrib 5.5.68-MariaDB

  • What OS and web server you're running Snipe-IT on: Firefox 82.0.3 64bit

  • What method you used to install Snipe-IT (install.sh, manual installation, docker, etc): manual installation

  • WITH DEBUG TURNED ON, if you're getting an error in your browser, include that error

  • What specific Snipe-IT page you're on, and what specific element you're interacting with to trigger the error: 500 | Server Error

Metadata

Metadata

Assignees

No one assigned

    Labels

    No labels
    No labels

    Type

    No type

    Projects

    No projects

    Milestone

    No milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions