Skip to content

Scatter 3D save png produces an empty png file on Safari #4384

@EskelinenElias

Description

@EskelinenElias

Saving a scatter 3D plot as png produces a white, empty image on Safari (17.0).

Plotly.py version: 5.17.0

When viewing scatter 3d plot in Safari, the 'Download plot as a png' option produces an empty, white png file. On Chrome the feature works as expected.

Scatter 3D plot was produced using the following code:

`
import plotly.express as px
import numpy as np
import pandas as pd

datapoints = 100
x_data = np.random.uniform(0, 10, datapoints)
y_data = np.random.uniform(0, 10, datapoints)
z_data = np.random.uniform(0, 10, datapoints)
dataframe = pd.DataFrame(data = {'x':x_data, 'y':y_data, 'z': z_data})
figure = px.scatter_3d(dataframe, x='x', y='y', z='z')
figure.show()
`

Activity

gvwilson

gvwilson commented on Jul 11, 2024

@gvwilson
Contributor

Hi - we are tidying up stale issues and PRs in Plotly's public repositories so that we can focus on things that are still important to our community. Since this one has been sitting for a while, I'm going to close it; if it is still a concern, please add a comment letting us know what recent version of our software you've checked it with so that I can reopen it and add it to our backlog. If you'd like to submit a PR, we'd be happy to prioritize a review, and if it's a request for tech support, please post in our community forum. Thank you - @gvwilson

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment

Metadata

Metadata

Assignees

No one assigned

    Labels

    No labels
    No labels

    Type

    No type

    Projects

    No projects

    Milestone

    No milestone

    Relationships

    None yet

      Development

      No branches or pull requests

        Participants

        @gvwilson@EskelinenElias

        Issue actions

          Scatter 3D save png produces an empty png file on Safari · Issue #4384 · plotly/plotly.py