Support Center
Contact Us
General
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24
)
How to Create an Article
What is HelpSite?
Integrating with help desk or ticketing software
Importing articles
Can I create a private or internal-only knowledge base?
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Customizations
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15
)
Choosing a title and subdomain for your help center
Custom domain or subdomain for your knowledge base site
Custom HTML/CSS
Customizing text in the template
Translating into other languages
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Articles & Categories
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15
)
Article Visibility & Permissions
Uploading / embedding images in articles
Customizing tables
Uploading / embedding video in articles
Using heading links to direct users to a specific part of an article
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Contact Form
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6
)
How does the Contact Form work?
Workflow automation of contact form submissions
Receive contact form entries in Slack
Replying to contact form submissions
Can I disable the contact form?
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Billing
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5
)
Is the free version really free?
Accessing invoices
Refund policy
Changing billing information
How are team members counted?
