Wati

Imagine knowing exactly who’s listening, who’s slipping away, and who’s ready to act without spending hours sifting through contacts. With segments, your WhatsApp broadcasts become smarter, faster, and far more effective. Instead of guessing, you reach the right people at the right time, automatically. Here’s how segments work for you: 🟢 Target your most engaged audience: Send upsells, referrals, or surveys to contacts who’ve interacted recently. 🟢 Win back inactive customers: Reconnect with people who’ve gone quiet in the last 30–90 days. 🟢 Re-engage at-risk contacts: Send gentle nudges before they drift away completely. 🟢 Broadcast with confidence: Contacts are pre-sorted into actionable groups, so you hit the mark every time. This isn’t just about saving time. Customers using segments are seeing higher reply rates, more clicks, and faster campaigns, all powered by behaviour-driven targeting. To try segments, you can just navigate to your Wati account. If not an existing customer, sign up for Wati today! #WhatsAppMarketing #CustomerEngagement #WatiSegments

Still buzzing from last Thursday! We wrapped our first-ever flagship event in Hong Kong, 𝗖𝗼𝗻𝘃𝗲𝗿𝘀𝗮𝘁𝗶𝗼𝗻𝘀 𝟭 (𝗖𝟭𝗛𝗞), and the energy was simply unbelievable. Not even the strongest typhoon in recent years could stop this community! We were thrilled to welcome over 200 attendees to a completely full house as we celebrated a huge milestone: Wati’𝘀 𝟱𝘁𝗵 𝗮𝗻𝗻𝗶𝘃𝗲𝗿𝘀𝗮𝗿𝘆! 🎉 While the stage was on fire, the real magic was seeing the future of conversational commerce come to life in our interactive foyer. The highlights included: 🤖 𝗧𝗵𝗲 𝗪𝗮𝘁𝗶 𝗔𝗜 𝗭𝗼𝗻𝗲: We unveiled our next-gen AI toolkit, giving guests a first look at the power of 𝗩𝗼𝗶𝗰𝗲 𝗔𝗜, 𝗔𝗜 𝗖𝗼-𝗽𝗶𝗹𝗼𝘁, and 𝗔𝘀𝘁𝗿𝗮 to automate intelligent customer conversations. 🧋 𝗧𝗵𝗲 𝗪𝗮𝘁𝗶 𝗣𝗮𝘆 𝗽𝗼𝘄𝗲𝗿𝗲𝗱 𝗯𝘆 𝗞𝗣𝗮𝘆 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲: The star of the show! We partnered with 𝗞𝗣𝗮𝘆 to let attendees order and pay for bubble tea in a single WhatsApp conversation using our 𝗪𝗮𝘁𝗶 𝗽𝗮𝘆 𝗽𝗼𝘄𝗲𝗿𝗲𝗱 𝗯𝘆 𝗞𝗣𝗮𝘆 feature “Checkout within Chat” — all in under 30 seconds. ✨ 𝗠𝗲𝗿𝗰𝗵𝗮𝗻𝘁 𝗦𝗵𝗼𝘄𝗰𝗮𝘀𝗲: A special thank you to our fantastic Wati merchant, 𝗣𝗿𝗲𝘁𝘁𝗶𝟱, for demonstrating their live, seamless setup and sharing their success story! This day would not have been possible without the brilliant minds who graced our stage. A huge round of applause for: • Our leadership team: CEO Ken Yeung, COO Bianca Ho, and General Manager of Greater China Dylan Kwan for sharing Wati's vision, latest features, and AI innovations. • Alvita Szeto from Meta for showing us the future of engagement on the world's top messaging platforms. • Alan Ng and Kaylie Chan from Google for their incredible session on the future of search and messaging, including introducing Google’s Click-to-Message ads and Wati’s measurement solutions. • Yuheng, York LIANG from KPay Group and Dorothy Chau (Botanic Pretti5) for their insightful panel on the future of retail, merging online and offline to boost sales through conversations. • Manci Man from Century 21 Goodwin International and William Liu from CMER for sharing powerful, real-world strategies for driving growth in the real estate and healthcare industries. To every industry expert, partner, and valued customer who joined us: thank you 💚 We are incredibly grateful to have brought this amazing community together under one roof. Having you all there to witness and celebrate Wati's 5-year milestone has created unforgettable memories for our entire team. This is just the first of many conversations to come, and we can't wait to continue building this future with you. #Wati #Conversations1 #C1HK #WhatsAppBusiness #ConversationalCommerce #Meta #Google #WatiPaypoweredbyKPay #KPay #AI #Astra #Pretti5 #Wati5thanniversary

We’re still energized from being part of the Meta WhatsApp 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗦𝘂𝗺𝗺𝗶𝘁 𝟮𝟬𝟮𝟱 at Jio World Centre, 𝗠𝘂𝗺𝗯𝗮𝗶 💚 The summit brought together some of the most inspiring business leaders who are shaping how conversations drive growth and customer connection. For us at Wati, it was more than just showcasing our platform; it was about 𝗹𝗶𝘀𝘁𝗲𝗻𝗶𝗻𝗴, 𝗹𝗲𝗮𝗿𝗻𝗶𝗻𝗴, 𝗮𝗻𝗱 𝗲𝘅𝗰𝗵𝗮𝗻𝗴𝗶𝗻𝗴 𝗶𝗱𝗲𝗮𝘀 with the very people who are redefining the future of business communication. A heartfelt thank you to everyone who stopped by our booth and shared your time and insights with us. These conversations fuel our mission to make WhatsApp the growth engine for businesses everywhere. 🚀 #WhatsAppBusiness #Meta #Wati #WatiForWhatsapp #WhatsappAPI #BusinessSummit #JioWorldCentre

WhatsApp Verification denied? 😬 You’re not alone. It happens more often than you’d think! The good news? A few quick fixes can get you back on track. In this week’s Wati Insights, we share why your WhatsApp verification might have been rejected and how to improve your chances ✅ Plus, if you want to make the process easier, we explain how using the WhatsApp API can help you set things up right. Give it a read, fix what’s missing, and get ready to try again… stronger than ever! 👇 #WatiInsights #WhatsAppVerification #WhatsAppBusinessAPI #WhatsAppVerified #WhatsAppForBusiness

🌍💙 August at Wati = CSR Month. Across geographies, Watians stepped up to teach, serve, clean, save, and support — each effort unique, but driven by one purpose: creating impact together. From sparking curiosity in Bangalore to Meals That Matter in Chennai, art with special children in China, waste reduction in Hong Kong, and community clean-ups in Vietnam, CSR Month was a celebration of care in action. 💡 Community. 🌱 Sustainability. ✨ Impact. That’s #LifeAtWati. Swipe through to see how Watians made this August unforgettable. 🚀 #WatiCSR #ImpactTogether #LifeAtWati

Handling hundreds of WhatsApp leads daily… with just 9 people? 👀 That’s exactly what Tudo de Filtro, Brazil’s largest online store for water filters, pulled off with Wati. From scattered private numbers to one smart inbox, they: ✅ Centralized every customer chat ✅ Nailed timely follow-ups ✅ Boosted conversions & repeat sales All without burning out their lean team. Read the full story in our latest newsletter 👇 #WatiInsights #WhatsAppForSales #LeadGeneration #WhatsAppSupport

WhatsApp isn’t just for casual chats anymore — it’s where your next sale could happen. In our latest blog, discover how 𝗪𝗵𝗮𝘁𝘀𝗔𝗽𝗽 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 is reshaping the way businesses engage, convert, and retain customers. Here’s what you’ll learn: ✅ How to build a high-converting WhatsApp strategy ✅ Ways to boost engagement with real-time conversations ✅ How to maximize ROI beyond email and traditional ads Ready to meet your customers where they 𝘢𝘤𝘵𝘶𝘢𝘭𝘭𝘺 are? 📖 Read now →https://hubs.la/Q03HrThg0 #WhatsAppMarketing #ConversationalCommerce #B2BMarketing #GrowthStrategy #Wati

🚀 Your AI Agent just became a closer. Justin Hardy hit the nail on the head 👇 𝗔𝘀𝘁𝗿𝗮 𝗯𝘆 𝗪𝗮𝘁𝗶 isn’t just another chatbot — it’s your website’s 24/7 AI Sales Closer: ✅ Real-time conversation memory ✅ Contextual awareness ✅ Personalized lead qualification ✅ Progressive objection handling ✅ CRM sync (Salesforce, HubSpot, and more) It learns from your brand, your docs, your ICP — no hallucinations. Just real results. 🎯 Train in seconds → Copy-paste your URLs & go live. 🚀 Build your first AI agent for FREE → https://lnkd.in/ggN2iz65 #AstraByWati #AIForSales #LeadGeneration #SalesAutomation #InboundIntelligence #B2BMarketing #CRMIntegration 📽️ Watch the demo here → 👇