Applause

PSD3 and the Instant Payments Regulation are set to increase the speed and reliability of payments, combat fraud and enhance consumer protection. Zeb Winzenried, Senior Director of Testing Services at Applause, provides an overview of the regulations and their potential impact on payment testing. https://bit.ly/4mQ7tjq #OpenBanking #InstantPayments #PSD3

Have you ever wondered if an AI remembers your past conversations? Jon Perreira, Sr. Director of AI Research at Applause, discusses the surprising ways frontier models retain information. #AI #Innovation

The complexity of production testing — from hotfix verification to canary releases — demands both a clear strategy for test data management and scalable resources. Learn how Applause's fully managed crowdtesting solution provides indispensable real-world context, leveraging a global community to deliver rapid, actionable feedback on a wide variety of devices and in-market scenarios, complementing internal QA efforts and accelerating velocity. https://bit.ly/4h27FKp #ProductionTesting #Crowdtesting #QA

The shift toward agentic AI introduces new complexities and risks that traditional testing methods cannot fully address. Experts from Applause and IBM delve into the need for advanced evaluation techniques like behavioral boundary mapping to identify and strengthen the line between safe and unsafe model behavior. Learn the critical steps for developing reliable agentic AI: https://bit.ly/3VWkL28 #AgenticAI #SoftwareTesting

Agentic AI brings autonomy and systemic risks that demand new QA strategies, making rigorous testing essential for trust, safety and business outcomes. In his latest VKTR contribution, Applause's Chris Sheehan shares insights into recent headlines and data, and provides his expert perspective on why and how agentic AI changes the game. Read the article now: https://bit.ly/4gFWC9o #AgenticAI #SoftwareTesting #DigitalQuality

We've all seen apps fail, and the damage — and damage control — that follow. "Even the biggest brands struggle to achieve digital quality, despite its key relation to customer retention and brand reputation, among other business goals." Applause CTO Rob Mason discusses the incidents making headlines, and the factors and strategies to consider for an effective app launch in his latest article for Forbes Technology Council. https://bit.ly/46N4K4R #AppTesting #DigitalQuality

Know what can make or break your model's performance, and why synthetic data is not enough to fill in any gaps. Applause's Chris Munroe shares more in this snippet from our recent AI testing webinar. #Crowdtesting #GenAI #LLMs

For engineering and QA leaders, the pressure to deliver high-quality digital experiences at speed and scale is immense. A crowdtesting pilot with Applause is a low-risk, high-impact way to address gaps in your testing strategy and gain real-world insights from authentic users. Our approach focuses on establishing a strategic partnership, providing rapid and actionable feedback and delivering clear, quantifiable value. Learn more about the benefits of an Applause crowdtesting pilot, and how it sets the foundation for a more mature, effective and efficient quality program. https://bit.ly/3K1XokO #UX #Crowdtesting

The European Accessibility Act is no longer a future concern; it’s a present mandate for any company doing business in the EU. Listen in as William Reuschel, Applause's Inclusive Design Practice Lead, joins the Ready, Test, Go. podcast to provide a great framework for leaders focused on compliance and market growth. https://bit.ly/3IQ4XLc #EAA #ReadyTestGo

It’s #CXDay 2025! Members of our UX research team share ways to level up your organization’s customer experience in this blog post. Learn why it's so important to capture the voice of the customer and see some simple ways you can improve #CX. https://bit.ly/47ch4LU