DWAO Unplugged - The Diwali Pause ✨ DWAO is Taking a Break! ✨ The festive lights are calling, and we’re answering! 💫 From 18th to 21st October 2025, Team DWAO is taking a well-deserved Diwali break to unwind, recharge, and celebrate the season of light and togetherness. 🌼🪔 This is our time to pause from pixels and projects, and connect with family, friends, and festive joy! ❤️✨ Wishing everyone a bright, joyful, and prosperous Diwali! We’ll return recharged and ready to create new stories of innovation and impact. 🚀 #DWAOUnplugged #HappyDiwali #DWAOLife #FestiveBreak #WorkLifeBalance #TeamDWAO
About us
Founded in 2014, DWAO is India’s Leading Digital Martech Company, providing a range of services including assessment, readiness enablement, customized implementation and ongoing training to help organizations attain digital maturity. We are India's leading partner for Adobe Marketing Cloud and Google Marketing Platform in Asia Pacific Region. DWAO enables marketers to improve their acquisition funnels, conversion rates, engagement, retention and take advanced data-driven decisions based on our insights and data science models. We are serving clients across major industry verticals like BFSI, Telecom, Travel, E-commerce, Auto, Content, Media and Entertainment. With our unique support and implementation methodology, we are helping companies of all sizes across geographies and our client list includes Fortune 500 companies and top brands like Airtel, HDFC, ZEE, ICICI, Reliance Capital, Lenskart, Nykaa and more. We curate our solutions to your specific set of problems and work on a 360 approach to provide actionable insights out of your data to take important business decisions. We help companies scale customer experience and drive more revenue to their business armed with insights from our unique set of tools.
- Website
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https://dwao.in
External link for DWAO
- Industry
- Technology, Information and Internet
- Company size
- 201-500 employees
- Headquarters
- Gurgaon, Haryana
- Type
- Privately Held
- Founded
- 2014
- Specialties
- Digital Analytics, Adobe Marketing Cloud, Google Marketing Platform, Digital Marketing, Marketing Automation, DV 360, Conversion Optimization, Testing and Personalization, Design, Development, and Engineering
Locations
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Primary
Gurgaon, Haryana, IN
Employees at DWAO
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Kaustav Mukerji
Making Consumers find the Right Brands for them | Global Marketer | Ex - Google | CX First | Growth marketer | Integrated Marketing | Omnichannel |…
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Shaurabh Singh
Adobe Certified Expert | Senior Adobe Analytics Consultant
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Mayank Maggon
Founder, CEO & CTO at TechChefz Digital | Tech Evangelist & Fractional CXO | Digital Transformation, Customer Experience, MarTech & AI Strategies
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Nischal Sharma
Co-Founder at Svenklas
Updates
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DWAO at Vedanta Marathon 2025! 🏃♀️ The DWAO team proudly laced up and hit the track at the Vedanta Marathon 2025, pushing limits, embracing challenges, and celebrating the spirit of perseverance and teamwork! 💪✨ From early morning stretches to crossing the finish line, our team demonstrated energy, commitment, and the power of collective effort—both on the track and in our daily work. A big shoutout to everyone who participated and made it an unforgettable experience! 🌟 Here’s to health, fitness, and teamwork - On the track and beyond! 🏅 #VedantaMarathon2025 #TeamDWAO #Fitness #Teamwork #EmployeeEngagement #HealthyLifestyle
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Real-Time Creative Optimization: Where AI Meets Storytelling Traditional creative optimization waited for post-campaign results. Today, waiting means losing. AI-driven real-time optimization changes that. 🔹 Dynamic feedback loops: AI analyses engagement as it happens. 🔹 Creative intelligence: It identifies which headlines, formats, and visuals resonate. 🔹 Automated experimentation: Variants are tested instantly turning weeks of guesswork into live insights. The outcome? Campaigns that evolve in real time, blending human storytelling with machine precision. AI isn’t replacing creativity, it’s amplifying it. #AI #MarTech #BrandStorytelling #DigitalTransformation #DWAO
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Growth Ops Without Silos: Why Agents Are the Missing Connectors Disconnected data is one of the biggest hidden costs in marketing. When CRM, CDP, ad platforms, and analytics don’t talk to each other, growth slows, opportunities leak, and customer experiences break. This is where Agentic AI is changing the game. AI agents don’t just automate tasks, they act as cross-platform orchestrators, syncing data across every touchpoint in real time. The impact? Seamless lead handoffs between platforms Faster budget reallocations across channels Unified customer journeys without data gaps At DWAO, we help brands unlock growth ops without silos, where agents connect the dots so marketing teams can focus on strategy, creativity, and impact. Because in 2025, growth doesn’t just depend on more data. It depends on connected data. #MarTech #GrowthOps #AIMarketing #DigitalTransformation #MarketingInnovation
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The End of Static Personas: Why Micro-Market Mastery is the Future of Marketing Traditional marketing runs on 3–5 static personas. But customers don’t live in static boxes, they shift context by the hour. Agentic AI changes the game. It builds living segments, fluid micro-markets that adapt in real time to customer behavior. The shift is clear: Personas → Dynamic cohorts Static targeting → Real-time personalization Guesswork → Data-driven agility At DWAO, we help brands evolve beyond outdated segmentation and embrace adaptive, AI-powered marketing strategies. Because in 2025, growth will belong to those who move at the speed of their customers. #MarTech #AIMarketing #GrowthStrategy #CustomerExperience #MarketingInnovation
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From Dashboards to Decisions: Agents That Act, Not Just Report From Dashboards to Decisions: The Rise of AI Agents Dashboards are reactive. They tell you what happened last week, not what needs to happen now. AI agents change that. They move from reporting to real-time action: 🔹 Detect anomalies instantly 🔹 Pause underperforming ads 🔹 Reallocate budgets automatically For example: instead of waiting 7–10 days to spot a 40% CPC spike, an AI agent can act in seconds, saving thousands in wasted spend. The shift is clear: the future isn’t more dashboards. It’s marketing systems that think, decide, and act. Early adopters of AI-driven decisioning will set the pace for the industry. #MarTech #DigitalTransformation #MarketingAutomation #CustomerExperience #FutureOfMarketing #DWAO
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SEO is no longer about ranking. It’s about relevance in an AI-driven world. For years, search meant fighting for page one. Now, the battle has moved upstream, into the algorithms that power AI Overviews, ChatGPT, and Perplexity. This shift is rewriting the rules of digital visibility: 1. Zero-click dominance: Nearly 40% of searches never lead to a website. 2. AI as gatekeeper: Generative engines curate answers from trusted sources, not just top-ranking pages. 3. Authority signals > keywords: Expertise, structured data, and brand trust now decide if your content is cited. The new discipline is clear: Answer Engine Optimization (AEO). It’s not about chasing traffic, it’s about ensuring your brand is the one AI turns to when it generates answers. At DWAO, we call this the future of Intelligent Visibility, because in a world where AI mediates every search, being discoverable isn’t enough. You need to be indispensable.
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Most marketing teams use automation to save time. The real advantage comes when it’s used to make smarter decisions. Marketing Automation has outgrown its original purpose of scheduling campaigns and reducing manual tasks. The new frontier is intelligent automation, systems that can: 1. Interpret customer signals in real time 2. Predict intent with machine learning 3. Adjust channel, message, and timing dynamically The difference is critical. Traditional automation improves efficiency, but it often misses context. Intelligent automation ensures relevance at scale, turning data into decisions that drive measurable outcomes. For organizations, this means: Scalability: Campaigns adapt instantly to changing customer behavior. Precision: Interactions feel personalized, not programmatic. Automation isn’t about doing more with less. It’s about doing the right thing at the right moment. #MarketingAutomation #MarTech #AI #CustomerExperience #DWAO
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Micro-conversions are becoming a central focus in CRO strategies for 2025. Traditionally, CRO success was measured by end goals, purchases, sign-ups, or completed forms. But this narrow view often overlooked the smaller steps that signal real user intent. Micro-conversions include actions like: 1. Watching a product demo video 2. Adding items to a Wishlist 3. Downloading a resource 4. Spending more time on key pages Why they matter: 🔹 They provide early indicators of purchase intent 🔹 They uncover friction points in the customer journey 🔹 They allow teams to optimize incrementally and improve overall conversion rates By tracking and optimizing for micro-conversions, businesses gain a more accurate picture of user behavior and can refine digital experiences at every stage of the funnel. At DWAO, we see micro-conversions as the bridge between engagement and revenue, helping brands unlock growth by focusing not just on outcomes, but on the pathways leading to them. #CRO #DigitalExperience #CustomerJourney #MarTech #DWAO
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The rise of AI-generated influencers is no longer futuristic, it’s happening now. Brands are beginning to work with hyper-realistic digital personas who can: 1. Create content at scale, 24/7 2. Speak to multiple audiences in multiple languages 3. Lower costs compared to human partnerships On paper, it looks like the perfect marketing play. But here’s the catch: authenticity. Audiences connect with human stories, the raw edges, the imperfections, the relatability. An AI influencer may bring reach and consistency, but it also raises critical questions: – Can synthetic personas truly build trust? – Where should brands draw the line between innovation and manipulation? – What happens to brand credibility if customers feel deceived? As AI reshapes content and brand storytelling, the companies that win will be the ones that balance scale with sincerity. #ArtificialIntelligence #MarTech #AIInfluencers #DigitalExperience #DWAO
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