Microland Limited

As enterprises advance automation, SLAs must evolve to reflect outcomes, not elapsed time. Our whitepaper, SLAs in Automated Operations, reframes service level agreements for automation-driven environments - focusing on business impact, automation coverage, and the predictability of resolution rather than traditional time-based metrics. It also outlines a framework for mapping automation to business value and strengthening governance as operations become more autonomous. Authored by Microland’s Manjanath Nayak (𝗚𝗹𝗼𝗯𝗮𝗹 𝗖𝗵𝗶𝗲𝗳 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝘆 𝗢𝗳𝗳𝗶𝗰𝗲𝗿), Som Nath Singh (𝗩𝗶𝗰𝗲 𝗣𝗿𝗲𝘀𝗶𝗱𝗲𝗻𝘁 - 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀), and Vishal Sanghi (𝗔𝘀𝘀𝗼𝗰𝗶𝗮𝘁𝗲 𝗩𝗶𝗰𝗲 𝗣𝗿𝗲𝘀𝗶𝗱𝗲𝗻𝘁 - 𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺𝘀 & 𝗢𝗔𝗣𝗘), the paper reflects our deep delivery expertise and outcome-first philosophy. Read now:  https://lnkd.in/d8Kti9YK #Automation #SLAs #DigitalOperations #ServiceDelivery #BusinessOutcomes #Governance #DigitalTransformation #Microland #ConnectWithTheBest

At Microland, we believe IT asset management should do more than track inventory - it should drive business outcomes. This whitepaper explores how aligning process, platform, and governance transforms ITAM into a single source of truth that empowers finance, security, and operations. It also shares real client results, KPI frameworks, and actionable steps to strengthen compliance, cost efficiency, and audit readiness. Authored by Microland’s Santosh Kulkarni (𝗗𝗶𝗿𝗲𝗰𝘁𝗼𝗿 - 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗘𝘅𝗰𝗲𝗹𝗹𝗲𝗻𝗰𝗲), Vishal Sanghi (𝗔𝘀𝘀𝗼𝗰𝗶𝗮𝘁𝗲 𝗩𝗶𝗰𝗲 𝗣𝗿𝗲𝘀𝗶𝗱𝗲𝗻𝘁 - 𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺𝘀 & 𝗢𝗔𝗣𝗘), 𝗠𝘂𝗻𝗶𝗿𝗮𝗷𝗮 𝗞𝗿𝗶𝘀𝗵𝗻𝗮𝗽𝗽𝗮 (𝗔𝘀𝘀𝗼𝗰𝗶𝗮𝘁𝗲 𝗗𝗶𝗿𝗲𝗰𝘁𝗼𝗿 - 𝗖𝗜𝗦 𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗜𝗻𝗳𝗿𝗮𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲), and Saikrishna Satyavada (𝗗𝗶𝗿𝗲𝗰𝘁𝗼𝗿 - 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝘆), this whitepaper brings together our deep expertise in operational excellence and digital infrastructure. Read now: https://lnkd.in/gXzwUsch #ITAssetManagement #DigitalInfrastructure #ITGovernance #ITStrategy #TechLeadership #CostOptimization #Microland #ConnectWithTheBest

Announcing a Premier Networking Event in Riyadh! Join Microland and our strategic partner, Juniper Networks, for an exclusive session: "AI for Networks and Networks for AI." Discover how AI is transforming network operations and how next-generation networks are empowering AI-driven enterprises to scale seamlessly. Learn more and see the full agenda: https://lnkd.in/ggDesakM Lead the future of networking. Stay ahead of the curve! #AIforNetworks #NetworksforAI #JuniperNetworks #Microland #RiyadhEvents #AI #ArtificialIntelligence #DigitalTransformation Prakash Sivalingam Refat AL karmi Karthikeyan Krishnan ⏩ Lijisha Jose Juniper Networks

As autonomous systems gain the authority to act without human intervention, a new question defines the modern enterprise - where does accountability truly lie? From governance frameworks and “moral crumple zones” to the insurability of algorithmic decisions, discover how Agentic AI is reshaping leadership, responsibility, and trust in the enterprise - explored in depth by our Chief Microlander, Pradeep Kar. Read now: https://lnkd.in/gxCYtHUr #AgenticAi #AiDriven #AiRiskManagement #AIinsurance #BusinessWorld #PradeepKar #Microland #ConnectWithTheBest  BW Businessworld

We are honored to have the 𝗛𝗼𝗻𝗼𝗿𝗮𝗯𝗹𝗲 𝗠𝗮𝘆𝗼𝗿 𝗼𝗳 𝗦𝗽𝗿𝗶𝗻𝗴𝗱𝗮𝗹𝗲, 𝗟𝗮𝘄𝗿𝗲𝗻𝗰𝗲 𝗛𝗮𝘄𝗸𝗶𝗻𝘀, 𝗜𝗜𝗜 lead the inauguration of our new Technology Delivery Center in Cincinnati, Ohio. This expansion reinforces Microland’s commitment to delivering AI-First, platform-led technology infrastructure services across the U.S., complementing our existing offices and delivery hubs in New Jersey, Seattle, and Alpharetta. The center will create new opportunities for local talent and enhance our ability to serve enterprise clients with cutting-edge solutions powered by our flagship intelligeni AIOps platform. A special thank you to Mayor Hawkins and the Springdale community for the warm welcome and shared vision for innovation. As Sam Mathew, 𝗣𝗿𝗲𝘀𝗶𝗱𝗲𝗻𝘁 𝗼𝗳 𝗠𝗶𝗰𝗿𝗼𝗹𝗮𝗻𝗱, noted, this milestone reflects our dedication to the Cincinnati region and its growing tech ecosystem. We look forward to contributing to the area’s reputation as a hub for innovation! Read the full press release here: https://lnkd.in/e-efuFbk #Microland #Cincinnati #TechExpansion #AIFirst #Technology #Innovation #Springdale #Ohio #Intelligeni #AIOps #DigitalTransformation #ConnectWithTheBest City of Springdale Andy Kuchta Pradeep Kar Manjanath Nayak Meenu Bagla Bob Wysocki

▶️ 𝗧𝗵𝗲 𝟯-𝗟𝗲𝘃𝗲𝗹 𝗕𝗹𝘂𝗲𝗽𝗿𝗶𝗻𝘁 𝗳𝗼𝗿 𝗔𝗜-𝗗𝗿𝗶𝘃𝗲𝗻 𝗘𝗻𝘁𝗲𝗿𝗽𝗿𝗶𝘀𝗲 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 At #EverestGroupEngage2025, Meenu Bagla, CMO of Microland, caught up with Abhishek Singh, Partner at Everest Group, to explore how agentic AI is reshaping enterprise operations. Here's their breakdown: Abhishek reveals the 3-level approach to AI-driven operations: ✅ 𝗔𝗺𝗽𝗹𝗶𝗳𝘆𝗶𝗻𝗴 𝗛𝘂𝗺𝗮𝗻𝘀 - Enhancing employee productivity through AI tools ✅ 𝗦𝘂𝗽𝗲𝗿𝗰𝗵𝗮𝗿𝗴𝗲𝗱 𝗧𝗲𝗰𝗵 - Leveraging embedded intelligence in existing technology ✅ 𝗦𝘆𝘀𝘁𝗲𝗺𝘀 𝗼𝗳 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝗼𝗻 - Building adaptive, goal-aligned operations with agentic AI The result? Intelligent, predictive, and resilient enterprise operations that continuously adapt and evolve. Watch the full discussion below and share: Which level is your organization focusing on first? #AIDrivenOperations #AgenticAI #EnterpriseAI #DigitalTransformation #Microland #EverestGroup #FutureOfWork #AIStrategy

Business Intelligence is no longer confined to static dashboards and retrospective charts - it is evolving into a living, conversational fabric that anticipates questions, delivers context-aware insights, and even initiates action. From natural-language interactions to Agentic AI that reasons, predicts, and intervenes, BI is shifting from reporting the past to shaping the future. In this blog, Syed Imtiaz Ali - Senior Director, Automation & Platforms at Microland - explores how Intelligeni Insights redefines BI as decision-driven, proactive, and action-ready. Read on: https://lnkd.in/g5f5ezeV #BusinessIntelligence #AgenticAI #AIFirst #DigitalTransformation #DataDriven #Automation #Innovation #EnterpriseIT #IntelligeniInsights #NextGenBI #Microland #ConnectWithTheBest Bob Wysocki Satish Sukumar Harish M N

▶️𝗔𝗜 𝗶𝗻 𝗔𝗰𝘁𝗶𝗼𝗻: 𝗛𝗼𝘄 𝗟𝗶𝗯𝗲𝗿𝘁𝘆 𝗠𝘂𝘁𝘂𝗮𝗹 𝗜𝘀 𝗣𝗹𝗮𝗻𝗻𝗶𝗻𝗴 𝗜𝘁𝘀 𝗔𝗜-𝗗𝗿𝗶𝘃𝗲𝗻 𝗜𝗻𝗳𝗿𝗮𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲 𝗝𝗼𝘂𝗿𝗻𝗲𝘆 We continue our conversations from #EverestGroupEngage2025 with Meenu Bagla, CMO of Microland, and Kendra Laverty, Senior Manager - Category Strategy at Liberty Mutual Insurance. Kendra shares valuable insights on: ✅ The insurance industry's thoughtful approach to AI adoption ✅ Current AI implementations in application support and observability ✅ Exciting plans to expand AI into infrastructure operations ✅ How streamlined infrastructure creates downstream business benefits She also mentions why Liberty Mutual sees Microland as a key contender in this space. Watch this genuine industry perspective below 👇 and share: How is your organization balancing innovation with risk awareness in AI adoption? #AIInfrastructure #InsuranceTech #DigitalTransformation #AIOps #EnterpriseAI #Microland #LibertyMutual #RiskManagement #TechInnovation

▶️𝗔𝗴𝗲𝗻𝘁𝗶𝗰 𝗔𝗜 𝗜𝘀 𝗛𝗲𝗿𝗲—𝗮𝗻𝗱 𝗜𝘁’𝘀 𝗧𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺𝗶𝗻𝗴 𝗧𝗲𝗰𝗵 𝗜𝗻𝗳𝗿𝗮𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲 𝗡𝗼𝘄 It’s not just theory—it’s reality. We’re sharing the full conversation between Meenu Bagla, Chief Marketing Officer at Microland, and Peter Bendor-Samuel, Founder and Executive Chairman of Everest Group, from #EverestGroupEngage2025. Peter explains why agentic AI is one of the most advanced and impactful applications of AI in tech infrastructure today—delivering: ✅ Significantly lower operational costs ✅ Proactive, end-to-end service management ✅ Higher quality of service through preemptive problem-solving Even more compelling? He’s seen it deliver real results—including within Microland’s own platform and among global enterprises. Watch the full discussion below 👇 and let us know: How is your organization leveraging agentic AI? #AgenticAI #AIFirst #Infrastructure #ITOps #DigitalTransformation #Microland #EverestGroup #AIInAction #FutureOfIT #TechInnovation

On 18 September 2025, 18:30 onwards, join us at Atlas - The Tavistock, Atlanta for AI for Networks - Taking the ‘work’ out of networking. An exclusive evening where senior voices from Microland and HPE Juniper Networking will share perspectives on how AI is reshaping enterprise infrastructure - making networks predictive, autonomous, and resilient. Click here to register for this high-level exchange of ideas and strategies: https://lnkd.in/ggkYFyA9 #AiForNetworks #JuniperNetworks #AgenticAi #IntelligentAutomation #IntelligeniNetOps #AiDriven #NetworkOperations #DigitalInfrastructure #Microland #ConnectWithTheBest Saumya Abhinay Sujay M Singh Mohammed Abaubacker Ali (Abu) Jess Ward Mrityunjay Kumar Chad Nielubowicz Juniper Networks