Nitesh Aggarwal

1. Defined and program manage the levers for improvement around hunter bandwidth, target company, segment, geography definition, research transformation, operational elements like pipeline, mining and policy definition and revamp for compensation, kickers etc
2. Responsible for governance across all levels from vertical segments, to the company leadership to preparing for the updates to the board

1. Definition and Governance of Vertical strategies across FS, Insurance, Healthcare and Life Sciences (Pharma)
2. Identification of sub-vertical wise trends to maximise growth potential within sub-verticals like cards and payments, capital markets and mortgages
3. Identification and governance of enhancing Pricing levers at an account, program and project level

1. Define, Execute and Govern Sales Strategy and Transformation interventions
2. The sales transformation initiatives included the New Logo (Hunting) acquisition program, the Mid and Large Account management program

1. Define and Own Sales Transformation interventions, Sales Strategy execution plans and govern the execution of strategies
2. Lead New Age Social Selling on the LinkedIN Sales Navigator Platform. Program has seen a return of 20X. LinkedIN has published a case study on our success
3. Own implementations and management of Sales platforms like Microsoft Dynamics and Power BI. Collaborated with product teams at Microsoft to bring in latest features around Machine Learning, Relationship… Show more

1. Define and Own Sales Transformation interventions, Sales Strategy execution plans and govern the execution of strategies
2. Lead New Age Social Selling on the LinkedIN Sales Navigator Platform. Program has seen a return of 20X. LinkedIN has published a case study on our success
3. Own implementations and management of Sales platforms like Microsoft Dynamics and Power BI. Collaborated with product teams at Microsoft to bring in latest features around Machine Learning, Relationship Insights, opportunity scoring.
4. Run advanced analytics on pipeline and revenue forecast, with a focus on lead indicators like “Inflows” and make proactive strategic interventions to correct outliers
5. Enabled Sales Planning, Sales Performance Management and Sales Enablement areas. Have enabled effectiveness sales in terms of roles, activities, positioning, KRAs, structure, incentives
Show less

1. Business Owner for the Customer Relationship Management (CRM) system (ie SAP CRM).
2. Developed a sales headcount model for the company’s sales force based on parameters around revenues, sales strategy execution, regional strategies and sales efficiency improvements
3. Developed a model for forecasting revenues based on pipeline and doing a risk assessment of the pipeline and win trends.
4. Set up a execution framework for the sales strategies of the company. That includes… Show more

1. Business Owner for the Customer Relationship Management (CRM) system (ie SAP CRM).
2. Developed a sales headcount model for the company’s sales force based on parameters around revenues, sales strategy execution, regional strategies and sales efficiency improvements
3. Developed a model for forecasting revenues based on pipeline and doing a risk assessment of the pipeline and win trends.
4. Set up a execution framework for the sales strategies of the company. That includes management of people, pipeline, investment planning. It also included governance and performance management and tracking to assess the current health of the execution of the strategies
5. Developed a framework for performance management for the Sales Region Heads and one level below which compares the revenue from goals to revenue estimates to booked business to pipeline based predictability.
6. Developed a framework to outsmart named competition across key metrics and governing the implementation of the framework Show less

1. Have handled the engagement for the company with a client which is one of the largest mobile operators in the world with direct operations in 30+ countries and operations through partners in 40+ countries
2. Have managed and set up the execution engine of a transformational deal at this client spanning across 40 Operating Companies won by dislodging competition like IBM and Accenture
3. Was a key member of the client team which planned and executed the implementation by the Group… Show more

1. Have handled the engagement for the company with a client which is one of the largest mobile operators in the world with direct operations in 30+ countries and operations through partners in 40+ countries
2. Have managed and set up the execution engine of a transformational deal at this client spanning across 40 Operating Companies won by dislodging competition like IBM and Accenture
3. Was a key member of the client team which planned and executed the implementation by the Group entity into engagement and delivery teams to ensure that the engagement teams were locally based in the countries, managed requirements and ensured the successful delivery of the Group components
4. Owned the relationship strategy, mapping and account planning and assurance for the client
5. Oversaw the setup of a training academy within Infosys for the execution and also owned the governance at various levels Show less

1. Responsible for strategy definition and execution for the Non US business
2. Responsibility also including budgeting, risk tracking and reduction, collections tracking & improvements, onsite non billable reduction, utilization.
3. Introduced a collections improvement model called the “T+d” at the Infosys level
4. Ensure that telecom vertical was the best in Infosys across a critical metric in Account Receivables
5. Managing the pipeline for the business growth and study win-loss… Show more

1. Responsible for strategy definition and execution for the Non US business
2. Responsibility also including budgeting, risk tracking and reduction, collections tracking & improvements, onsite non billable reduction, utilization.
3. Introduced a collections improvement model called the “T+d” at the Infosys level
4. Ensure that telecom vertical was the best in Infosys across a critical metric in Account Receivables
5. Managing the pipeline for the business growth and study win-loss trends for the unit and suggest a strategy for improvements and better convertability of deals
6. Also head the strategic initiatives like account risk analysis, revenue leakage, restructuring delivery to further improve delivery of services and improve customer experience
7. Part of the core team in the telecom vertical driving Business Value Articulation in the unit Show less

1. Headed the business assurance activities for the largest account of Infosys at one point in time
2. Responsibilities included risk management, account receivables management, contract management, rate card negotiations and management and relationship management
3. Managed the relationship with vendor management, vendor performance management and procurement groups within the client. Given that this account is a 200+ mn USD account for Infosys, these are key stakeholders and are always… Show more

1. Headed the business assurance activities for the largest account of Infosys at one point in time
2. Responsibilities included risk management, account receivables management, contract management, rate card negotiations and management and relationship management
3. Managed the relationship with vendor management, vendor performance management and procurement groups within the client. Given that this account is a 200+ mn USD account for Infosys, these are key stakeholders and are always on the lookout to essxtract more value given the volume of business
4. Set up the Operations Scorecard within UK clients to enable delivery and sales teams to measure their performance, compare with others and optimize performance
5. Worked on the team which negotiated the rates for the current financial year with the client. The client wanted to reduce the rates by 5-10% and a further volume discount. We negotiated freezing the rates with the client and in fact made them sign up offsite rates which were higher than market rates.
6.Completely owned and managed the Corporate Social Responsibility aspect of the relationship. 7. Owned and managed the very critical purchase order process on behalf of Infosys. This helped reduce the risk from Infosys from 60 mn USD to 0. Show less