Dr. Sanjay Tripathi

Providing right information in right context always helps viewer gain better understanding of the context. In the industrial environment where Supervisory Control and Data Acquisition (SCADA) systems being used to monitor and control the complete network system by trained operators, primary goal of the operator is to ensure the safety of the personal and devices in the field from any anomaly situations. In this paper we have developed alarm visualization to support industrial operators in… Show more

Providing right information in right context always helps viewer gain better understanding of the context. In the industrial environment where Supervisory Control and Data Acquisition (SCADA) systems being used to monitor and control the complete network system by trained operators, primary goal of the operator is to ensure the safety of the personal and devices in the field from any anomaly situations. In this paper we have developed alarm visualization to support industrial operators in making right decision and also validated using both qualitative and quantitative research methodologies. Show less

The 11th Asia Pacific Conference on Computer Human Interaction (APCHI 2013) in conjunction with 5th national conference on Human Computer Interaction India HCI 2013 was held in Bangalore, India, September 24-27, 2013 . Bangalore- well known as the research hub for Indian IT industry is a habitat of approximately 25000 usability and HCI professional, ranging from service industry like Infosys, TCS, Wipro to the product development companies like Google, Microsoft, and Adobe etc. and therefore… Show more

The 11th Asia Pacific Conference on Computer Human Interaction (APCHI 2013) in conjunction with 5th national conference on Human Computer Interaction India HCI 2013 was held in Bangalore, India, September 24-27, 2013 . Bangalore- well known as the research hub for Indian IT industry is a habitat of approximately 25000 usability and HCI professional, ranging from service industry like Infosys, TCS, Wipro to the product development companies like Google, Microsoft, and Adobe etc. and therefore offered a natural venue for HCI conference in order to gain the threshold in this effort.
APCHI 2013 brought researchers together from academia and industry and provided an excellent opportunity to exchange ideas and information on human-computer interaction and related areas in computer and communication technologies and human and social sciences.
As Asia Pacific region is well known for wide diversity of cultures and languages, and since for the first time, the conference moved to India, a land of intercultural spirit, it rightly deserved the theme, “Interaction Diversity”. The theme represented the multidisciplinary, multilingual and multi-socio-economic aspects of research in human-computer interaction (HCI). Diversities bring a lot of technical and social challenges in designing the interactions for users with different levels of literacy, different cultures and languages, different levels of expertise and capabilities, and different needs. We were able to invite high quality contributions in terms of research, practices, new solutions and emerging technologies in broad area of HCI to tackle such challenges. Show less

This position paper describing the status of usability maturity in Indian industry including IT and non-IT industry. This paper also covers the usability maturity in Indian industry and its relevance to the possibility of promoting human computer interaction community in Asian region.

Human factors engineering methodology is important for design of complex systems, such as control rooms and distributed control systems. Available methodologies are however seldom adapted to industrial needs, which limits the use of the existing human factors engineering research base. In this paper we argue that human factors engineering methods have to be developed and adapted to the engineer working under industrial project constraints. Otherwise human factors engineering is unlikely to… Show more

Human factors engineering methodology is important for design of complex systems, such as control rooms and distributed control systems. Available methodologies are however seldom adapted to industrial needs, which limits the use of the existing human factors engineering research base. In this paper we argue that human factors engineering methods have to be developed and adapted to the engineer working under industrial project constraints. Otherwise human factors engineering is unlikely to achieve a broad industrial impact. The paper suggests how the industrial viability of methods can be improved by applying a use centered approach to method development. Show less

This paper describes background, problem statement, discussion and results of the 1st International Workshop on Industrial User Experience organized in conjunction with IndiaHCI 2011 conference Bangalore, India,. The workshop focused on discussing what user experience is in the context of hardware and software products in the heavy industry and how it could be measured. The main finding of this workshop is the understanding that in the larger context of the industry, user experience cannot… Show more

This paper describes background, problem statement, discussion and results of the 1st International Workshop on Industrial User Experience organized in conjunction with IndiaHCI 2011 conference Bangalore, India,. The workshop focused on discussing what user experience is in the context of hardware and software products in the heavy industry and how it could be measured. The main finding of this workshop is the understanding that in the larger context of the industry, user experience cannot focus only on individual users as in consumer domains. Several organizational aspects come into play in industrial user experience, which requires novel development approaches that could be built on human factors, industrial design, software user experience as well as the traditional engineering traditions. Show less

Industrial software user experience research tends
to use more qualitative research in order to gain much knowledge
about their users. There are number of analysis techniques
originated from other domains like social science and psychology,
available to analyse the qualitative dataset gathered during field
studies. Human Computer Interaction researchers have tried and
using some or combination of those techniques. Since these
techniques have evolved basically in academia… Show more

Industrial software user experience research tends
to use more qualitative research in order to gain much knowledge
about their users. There are number of analysis techniques
originated from other domains like social science and psychology,
available to analyse the qualitative dataset gathered during field
studies. Human Computer Interaction researchers have tried and
using some or combination of those techniques. Since these
techniques have evolved basically in academia research, it offers
a rigorous process and needs certain level of expertise in using
them. In industrial software user experience research, where
research projects are very much applied in nature and having
shorter project life cycle, often putting difficulties before the
practitioners in using that rigorous analysis process. This paper
presents an innovative, simple to use and systematic way of
analyzing qualitative data set in shorter period of time. The
presented methodology uses applied qualitative use of
interrelated entities gathered in terms of narrative data set for
analysing the results. Show less

Integrating human–computer interaction (HCI) activities in software engineering (SE) processes is an often-expressed desire. Two metrics to demonstrate the impact of integrating HCI activities in SE processes are proposed. Usability Goals Achievement Metric (UGAM) is a product metric that measures the extent to which the design of a product achieves its user-experience goals. Index of Integration (IoI) is a process metric that measures the extent of integration of the HCI activities in the SE… Show more

Integrating human–computer interaction (HCI) activities in software engineering (SE) processes is an often-expressed desire. Two metrics to demonstrate the impact of integrating HCI activities in SE processes are proposed. Usability Goals Achievement Metric (UGAM) is a product metric that measures the extent to which the design of a product achieves its user-experience goals. Index of Integration (IoI) is a process metric that measures the extent of integration of the HCI activities in the SE process. Both the metrics have an organizational perspective and can be applied to a wide range of products and projects. An attempt has been made to keep the metrics easy to use in the industrial context. While the two metrics were proposed mainly to establish a correlation between the two and thereby demonstrate the effectiveness of integration of HCI in SE processes, several other applications seem likely. The two metrics were evaluated in three independent studies: a classroom-based evaluation with two groups of students, a qualitative feedback from three industry projects, and a quantitative evaluation using 61 industry projects. The metrics were found to be useful, easy to use, and helpful in making the process more systematic. Our studies showed that the two metrics correlate well with each other and that IoI is a good predictor of UGAM. Regression analysis showed that IoI has a somewhat greater effect on UGAM in projects that use the agile process model than the waterfall process and in the projects that are executed as a contracted software development service than in the projects in product companies. UGAM also correlated well with the traditional usability evaluations. Show less