About
I am a senior executive with global experience across Product, Services, and Private…
Articles by Saurabh
Activity
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🚀 We’re excited to announce that Surya Chikkala has joined LeadingResponse as our new Chief Digital & Technology Officer! With over 20 years of…
🚀 We’re excited to announce that Surya Chikkala has joined LeadingResponse as our new Chief Digital & Technology Officer! With over 20 years of…
Liked by Saurabh Das
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Material Changemakers interview series. Episode 1 is live today! Big shout out and thank you to Katja Forbes as my first guest to kick off the…
Material Changemakers interview series. Episode 1 is live today! Big shout out and thank you to Katja Forbes as my first guest to kick off the…
Liked by Saurabh Das
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Want to hear me dish out a few tips on how to address some of the compliance-related AI issues facing agencies today? Curious how Amazon, Warner…
Want to hear me dish out a few tips on how to address some of the compliance-related AI issues facing agencies today? Curious how Amazon, Warner…
Liked by Saurabh Das
Experience
Education
Volunteer Experience
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Speaker, Mentor
NASSCOM Design4India
- 3 years
Science and Technology
The Design4India initiative is educating the tech workforce about the pressing need for experience design and in enabling them to solve ‘wicked-problems’. Design4India aims to build a design-driven ecosystem where design augments emerging technology and fosters the next level of disruption for the innovation economy.
Publications
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Service Design - A frame to think about Brand Experiences and Technology Investments
Adobe Symposium, Grand Hyatt Mumbai
Saurabh was at Adobe Symposium Mumbai speaking on #ServiceDesign. A frame brands have to adopt to start organizing better for big T transformation.
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Pathways to Premiumization - In Financial Industry
ata Business Excellence Group (TBExG), conducted a workshop on September 22, 2016, at Taj Mahal Palace, Mumbai
Tata Sons Business Excellence Group invited Saurabh Das, SapientNitro as one of the two external speakers for their annual executive forum for Financial vertical. The session was chaired by Harish Bhat, COO Titan. Saurabh presented his views on:
1. Increasing relevance of a brand in a customer centric economy (Premiumisation of a Brand)
2. Thinking of technology in context of customer journeys (Service Design)
3. How to execute transformational changes -
Branches of the future
Adobe Symposium India 2016, Grand Hyatt - Mumbai
Technology coupled with consumer expectations of services will force banks to re-imagine banking in a digital world. Saurabh in his session lends a perspective on what future could look like and how banks would need to evolve.
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Physical meets digital, trends and implication for brands
Adobe Digital Marketing Symposium, Singapore
Lines are getting blurred between physical and digital. The experience-technology trends that are most likely to change how brands think about "consumer experience".
And how "Consumer-obsessed" brands will need to re-imagine the canvas for building the next generation customer experience. -
The customer dictates the rules: Customer Experience in Action
Retail & Loyalty - Russian edition
Impact of customer experience in Retail sector, an interview published in Retail & Loyalty magazine's Russia edition. Short excerpt of the interview on the above link.
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Traditional marketing tools do not work in banks
adindex.ru
Short interview on Digital's impact on Banking sector in Moscow, Russia.
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Enabling great experiences using technology in business – Does your Marketer have the right tools?
Mobile and Digital Banking 2013, Adam Smith Conference, Intercontinental Hotel, Moscow, Russia
Adam Smith Conference organized this thought leadership forum for Mobile and Digital in Banking. Saurabh represented SapientNitro as speaker on the above mentioned session.
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Organising for Speed : Bringing together IT, Marketing and E-Business without Killing anyone
Adobe Digital Marketing Symposium, Hilton Sydney, Australia
Adobe Digital Marketing Symposium is a thought leadership forum for Digital Marketing and Customer experience innovation. Australia chapter was held in Sydney. Saurabh represented SapientNitro and was the speaker for the above session.
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Enabling global marketers to attract and engage consumers in an always-on world
SapientNitro Idea Engineering Exchange 5 - Shangri-la’s Eros Hotel, New Delhi
IEX is a SapientNitro thought Leadership forum for innovation in Customer experience enabled using technology. Saurabh was the speaker for above mentioned session.
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Enabling customer experience through technology
Sapient Idea Engineering Exchange 4 - Leela - Gurgaon
IEX is a SapientNitro thought Leadership forum for innovation in Customer experience enabled using technology. Saurabh was the speaker for above mentioned session.
Honors & Awards
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Publicis Groupe - Executive Development Program 2015
Publicis Group
The Executive Development Programme (EDP). Launched in 2008, is a program developed in collaboration with partner BTS Group that allows high-potential employees from across the brands in the United States, Europe and Asia to enhance their management and leadership skills.
Languages
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English
Full professional proficiency
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Hindi
Full professional proficiency
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Bengali
Native or bilingual proficiency
Recommendations received
5 people have recommended Saurabh
Join now to viewMore activity by Saurabh
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🚀 We’re Hiring: Delivery Manager | Gurgaon (Hybrid) At Material+, we help global brands transform their businesses through human insights, data…
🚀 We’re Hiring: Delivery Manager | Gurgaon (Hybrid) At Material+, we help global brands transform their businesses through human insights, data…
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I’m happy to share that I’m starting a new position as Chief Digital & Technology Officer at LeadingResponse
I’m happy to share that I’m starting a new position as Chief Digital & Technology Officer at LeadingResponse
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Closing a Chapter After 20 Incredible Years at Publicis Sapient As I prepare to close this chapter of my professional journey, I’ve been reflecting…
Closing a Chapter After 20 Incredible Years at Publicis Sapient As I prepare to close this chapter of my professional journey, I’ve been reflecting…
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We hear a lot about the big moves made by leading AI firms and others in the AI ecosystem. It’s easy to get distracted and lose sight of the benefits…
We hear a lot about the big moves made by leading AI firms and others in the AI ecosystem. It’s easy to get distracted and lose sight of the benefits…
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The Material team was delighted to participate in the recent Beyond Barnard Fall 2025 Opportunities Conference. Material CEO Laila Worrell, SVP Janet…
The Material team was delighted to participate in the recent Beyond Barnard Fall 2025 Opportunities Conference. Material CEO Laila Worrell, SVP Janet…
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My friend Bill often says, "Two things are simultaneously true." We used to laugh when he said it in all kinds of situations. But it's not just a…
My friend Bill often says, "Two things are simultaneously true." We used to laugh when he said it in all kinds of situations. But it's not just a…
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Breaking -> byteEDGE is part of Top 10 HP Garage 2.0 AI Startups in Asia. HP announced Garage 2.0 .. a new global platform to accelerate Asia’s…
Breaking -> byteEDGE is part of Top 10 HP Garage 2.0 AI Startups in Asia. HP announced Garage 2.0 .. a new global platform to accelerate Asia’s…
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Becoming and AI Experience Company...in Malaysia! If you are in KL, please come along to the Snowflake Conference (World Tour) at the Hilton KL…
Becoming and AI Experience Company...in Malaysia! If you are in KL, please come along to the Snowflake Conference (World Tour) at the Hilton KL…
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Listed travel tech platform TBO Tek has completed its $125 Mn acquisition of US-based luxury travel wholesaler Classic Vacations from investment firm…
Listed travel tech platform TBO Tek has completed its $125 Mn acquisition of US-based luxury travel wholesaler Classic Vacations from investment firm…
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