“Larger the organisation ,more complex the dynamics - Trust Subba to sieve through the complexities with clarity and be as objective as one can be . Worked deeply with Subba in a very complex fragmented geo like MEA and his knowledge of issues whether process wise or managing human capital he was a great asset . Would always like to be connected with him . Cheers harsh”
Activity
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      Wonderful experience at CCW2025 last week, connecting with customers and partners. Shared our PoV on “The future of CX: Autonomous by design…Wonderful experience at CCW2025 last week, connecting with customers and partners. Shared our PoV on “The future of CX: Autonomous by design…Liked by Subba Gonella
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      This special edition honours a standout leader whose vision marries integrity, innovation and human connection. Meet Monalisa Banerjee, whose journey…This special edition honours a standout leader whose vision marries integrity, innovation and human connection. Meet Monalisa Banerjee, whose journey…Liked by Subba Gonella
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      When I was very young, I started learning how to code. My father did everything he could to support me — even though he didn’t have much at the time.…When I was very young, I started learning how to code. My father did everything he could to support me — even though he didn’t have much at the time.…Liked by Subba Gonella
Experience
Education
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      Indian Institute of Management, Lucknow-- 
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Courses
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      Six Sigma Black Belt-
Honors & Awards
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      Deployed online Income Tax process for India Payroll which improved the customer experience and process efficiency with a limited manpower-
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      Deployed paperless operations in AP countries which improved the efficiency and saved over $100K-
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      Developed a structured career development program for each employee in the business unit for which improved the employee engagement substantially-
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      Discovered a hidden Revenue Leakage of $100+ Mn through MSSAs Review of Contracts active-
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      Established overseas operations in 10 countries in the Middle East and Africa, framed the Benefits Policies, C&B Policies in line with the statutory requirements for the respective country which boosted the business growth from $4 Mn to $75 Mn.-
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      Harvested a value of $10 million while working as a RMG Head by improving the end to end supply chain management and workforce management functions-
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      Instrumental in setting up of EGYPT GDC which boosted the growth engine in the region-
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      Revamped the HR Operations and designed the automation plan for a Leading bank in Qatar as a Functional Consultant resulting in savings around $2 Mn-
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      Saved over $1 Mn by taking process reengineering and outsourcing initiatives-
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      Successfully handled over 20+ audits without any major observations resulting in enhanced control postures and compliance-
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      Successfully transitioned HR transactions from overseas to HR service delivery in India which centralized all the operational work in India delivery center and improved the overall process efficiency-
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      • Successfully deployed 14 critical Payroll transformation projects (WD/ADP) in APAC region which enabled maximum process efficiency-
Languages
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      English-
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      Hindi-
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      Telugu-
Recommendations received
3 people have recommended Subba
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