Siddharth Varshney

This Durga Puja, Kolkata is showing how tradition and technology can coexist beautifully.   Artisans in Kumartuli are using AI tools like ChatGPT to explore new designs for idols and pandals, blending centuries-old craftsmanship with modern creativity.   From neon-painted idols to imaginative AI-inspired motifs, every piece reflects a dialogue between heritage and innovation.   Some community clubs have even made AI the theme of their pandals, with life-size robots, IT-inspired backdrops, and vibrant AI-driven designs.   As Subal Paul, a club secretary, reflects, the old order has changed, and whether it is a blessing or a challenge, technology is undeniably shaping cultural celebrations.   What is inspiring is that AI is enhancing tradition, not replacing it.   Kolkata’s festival demonstrates how creativity, devotion, and innovation can come together, offering a glimpse of how our cultural heritage can evolve while staying soulful and engaging. #durgapooja #ai

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🤔 Are India’s GCCs truly innovation powerhouses—or just glorified back offices? 🤔 “Are India’s GCCs Innovation Hubs—or Just BPO 2.0 in Disguise?” 🤔 “The Harsh Truth: India’s GCC Story Is at Risk of Becoming Overhyped” 🤔 “From Innovation Dream to Back-Office Reality—Are GCCs Failing Their Promise?” 🤔 “Why India’s GCCs Could Hit Saturation by 2030 if They Don’t Evolve” 🤔 “Cost Arbitrage Is Dead. Can GCCs Survive Without Real Value?” GCCs have delivered cost savings, scale, and tech talent for global #enterprises. But beneath the hype, critical gaps remain—and they can threaten India’s GCC story. 🤔What’s working: -Cost #arbitrage & #operational efficiency -Quick scaling & time zone advantage -Access to deep tech talent 🤔What’s not working: -Still seen as execution hubs, not #innovation engines -High #attrition, #leadership gaps, and zero #P&L accountability -Copy-paste global processes with little real impact -Rising salaries eroding #cost advantage -Overdependence on #BFSI & #tech, slow #deeptech adoption -Disconnect with global HQ → “second-tier” perception 🤔Why it’s a threat: -Global HQs may shift to cheaper markets (Vietnam, Poland, Mexico) -Talent burnout reduces #sustainability -Perception trap: #backoffice, not strategic brain 🤔 What must change: -Shift from cost → value narrative (drive #revenue, not just savings) -Upskill #talent beyond ops (#AI, #ML, #product thinking) -Integrate GCCs into global #strategy (influence, not just execute) -Rebalance locations (Tier-2 cities to control costs) -Build leaders with true P&L mindset 🤔The Big Picture: -If #GCCs don’t evolve beyond #cost, they risk becoming the next #BPO 2.0. -They must deliver innovation, IP, and revenue impact—or lose relevance by 2030. Let Us Debate Vikram Ahuja Lalit Ahuja Ramaswamy Narayanan Dr. Sanjeev Rastogi Nalin Tripathi Ravi Bhushan Dr. Rajesh Puneyani Pankaj M Kwatra Amit Kalra Aparna Rao Dilip Anjaria Arvind Rathore Sandeep Dhar Bharath M Sundaram #globalcapabilitycent EY PwC India #globalcapabilitycenters Kaushik Srinivasan Sunil Padmanabh

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