Advancing the Longhorn Community
ServiceNow & askUS Portal
A self-service hub for quick solutions, helpful resources, and IT support ticket creation.
Service Desk
A hands-on extension of the ServiceNow Portal— create a ticket, visit us, or call for help.
Highlighted Services
Duo Multi-Factor Authentication
The University uses Duo, a multi-factor authentication service, to add an extra layer of security by requiring a second verification step to protect information.
EID - Enterprise Authentication
The UT EID is an electronic identifier – your “user name” with The University of Texas at Austin.
Microsoft 365
A Microsoft 365 account offers free access to a suite of communication and productivity tools including; Word, Excel, PowerPoint, Teams, SharePoint and more.
Canvas
Centrally supported learning management system (LMS) where students access course related work and communication.
Learn, Discover & Succeed with Copilot for M365
Technology Solutions for You
Students
Welcome to your go-to tech hub! Easily find everything you need to get connected on and off campus. Quickly set up multi-factor authentication, get your UT EID, access essential learning software, and get your Student ID. We’ve made it simple to access the tools and support you need to succeed—whether you’re in class, at home, or anywhere in between.
Faculty
Discover your essential tools for teaching success, all in one place. Access Microsoft 365, Zoom, Panopto, Canvas, Qualtrics, and AI detection software with ease. Stay connected, enhance your courses, and streamline your workflow—whether you’re in the classroom or teaching remotely.
Staff
Access all the tools and resources you need to support your work seamlessly. Set up secure digital certificates, host and manage content with CMS platforms, and ensure accessibility through scanning and assessments. Leverage the University Data Center for secure infrastructure, virtual servers for efficient computing, and collaborate effortlessly using wiki and blog services to share knowledge and ideas.
A Closer Look at Enterprise Technology
Services & Tools
We offer comprehensive support along with a variety of essential services and tools to meet your digital and academic needs.
Strategic Priorities
Our priorities are to build a forward-thinking organization, deliver solutions, transform the digital experience, and unify services.
Initiatives
Our initiatives focus on optimizing and enhancing the digital experience within the Longhorn Community. Check out what we are working on.
Governance
Our governance framework aligns the organizational roadmap with IT and service delivery modernization. This ensures technology investments drive growth, enhance efficiency, and improve service outcomes.
ET News
Training Events
CIO Blog
Exposing the Missing Pieces in Our Content
Part of our campus AI journey is to design and deploy AI agents that can utilize key information from exisiting websites across campus. These agents may replace the sites, reducing technical bloat and information drift. While doing so, an unexpected…
UT.AI Spark Preview
Most people aren’t aware, but there is something new getting ready to happen on campus. For our team, this is the quiet before the storm right now. Those of us working toward this have a quiet energy about us, the kind that comes with anticipation and a…
Copilot Reflection: First 90 Days
Even in the middle of summer, I’m continually reminded of the energy that pulses through our campus. It’s an energy fueled by curiosity, by a relentless drive to learn, and by a community that believes deeply in the power of innovation. Over the past…