At CsMena, we see our mission as more than outsourcing — it’s about human empowerment and global collaboration. By nurturing young professionals and connecting them with international organizations, we are not just building careers — we’re building the future of global customer experience. The voices of tomorrow are already here — passionate, prepared, and ready to make the world a smaller, more connected place. #FutureTalent #GlobalCXLeaders #Empowerment #CustomerExperience #CsMena #DigitalTransformation #BPOExcellence #CXInnovation #AIinCX #NextGenLeaders #GlobalImpact #VoicesOfTomorrow
CsMena
الاستشارات في مجال التعاقد الخارجي والتوريد إلى الخارج
Sweileh، Amman ٣٠٬٠٩١ متابع
Providing Multilingual 🎧 Call Center Services World Wide 🌍/Outsourcing/Offshoring/BPO
نبذة عنا
CsMena is a professional company specializing in the provision of communication management services and solutions in Jordan. Since our incorporation in 2018, we have offered outstanding outsourcing services at the highest level in the industry. Our call center offers the highest standards for incoming and outgoing calls. We have also made massive investments in staff training to ensure that our clients get the best service. We clearly understand that outsourcing business only succeeds when the service provider works hand in hand with the client and therefore we value our partnership with clients. We offer business process outsourcing and call center outsourcing services in the Gulf Countries, Middle East, and Europe. All these services are made possible by our able team of professionals who are diversified and flexible enough to deal with a wide range of clients. Our clients involve startups, small-sized, medium-sized, and large-sized businesses mainly in E-commerce, healthcare, telecommunications, and the hospitality industries. We deliver our call center services through different communication channels which include e-mail, chat, phones, web, and social media. Our quality service has seen us acquire numerous referrals, new clients, and retain our current clients. We are a multilingual workforce across various delivery centers in Jordan. We serve clients from different industries in the Middle East, Europe, and GCC. We provide key solutions to our clients ensuring that their customers are satisfied. CsMena is committed to providing services that exceed the requirements and expectations of our clients. In the part of our commitment to improving our quality and information security, we are a full-fledged COPC ® 2000, ISO ® 9001and ISO ® 27001.
- الموقع الإلكتروني
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https://csmena.com/
رابط خارجي لـ CsMena
- المجال المهني
- الاستشارات في مجال التعاقد الخارجي والتوريد إلى الخارج
- حجم الشركة
- ١٠٠١ - ٥٠٠٠ موظف
- المقر الرئيسي
- Sweileh, Amman
- النوع
- شركة عامة
- تم التأسيس
- 2018
- التخصصات
- Call Center، Hr Outsourcing ، BPO، Business Process Outsourcing ، و Content Moderation
المواقع الجغرافية
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رئيسي
احصل على اتجاهات السير
Queen Rania Al-Abdullah Street
CsMena Complex, Building Number 415
Sweileh، Amman، JO
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احصل على اتجاهات السير
Khalda, King Abdullah II St.
Building No. 181
Amman، Jordan 11181، JO
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احصل على اتجاهات السير
Riyadh, Saudi Arabia
Riyadh, Saudi Arabia، SA
موظفين في CsMena
التحديثات
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At CsMena , we help global businesses connect with customers in every language. Our multilingual call center BPO solutions empower brands to deliver seamless, human-centered support across borders — turning communication into connection, and service into growth. Because when your business speaks every language, growth has no borders. 🌐 #CsMena #CustomerExperience #MultilingualSupport #BPO #GlobalCX #Outsourcing
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The future envisioned by CsMena is one where technology amplifies empathy instead of replacing it. Imagine chatbots that genuinely comfort the anxious, educational systems that respond to student frustration with patience, and corporate AI tools that understand employee burnout before it becomes a crisis. This is not science fiction — it’s the evolution of emotional computing, and CsMena is leading that transformation. The Emotional Algorithm marks a paradigm shift: from artificial intelligence to authentic intelligence. In a world flooded by information, CsMena is proving that the real revolution lies not in teaching machines to know more, but in teaching them to care more. #CsMena #EmotionalAlgorithm #EmpathyTech #ArtificialIntelligence #DigitalTransformation #AIInnovation #EmotionalIntelligence #TechForGood #HumanCenteredAI #MENAInnovation #FutureOfAI #DigitalEmpathy #AuthenticIntelligence
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At CsMena, we believe the future of outsourcing is human + digital — a perfect balance of empathy, innovation, and efficiency. When you partner with us, you’re not just outsourcing tasks — you’re unlocking your organization’s full potential. Transform. Scale. Succeed — with CsMena BPO Solutions. #CsMena #BPOSolutions #DigitalTransformation #CustomerExperience #ScaleWithCsMena
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The customer experience landscape is changing rapidly, and CsMena stands at the forefront of that evolution. The company proves that the future of outsourcing is not about choosing between humans or AI—it’s about harnessing the best of both worlds. Together, we create experiences that are not only efficient but also truly human at heart. #CsMena #CustomerExperience #FutureOfCX #AIinCustomerService #HumanAIsynergy #CallCenterInnovation #BPOOutsourcing #CustomerSupport #DigitalTransformation #BusinessGrowth #SmartOutsourcing #JordanBusiness #GlobalCX
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CsMena is not just a call center — it’s a growth partner that helps businesses serve smarter, operate leaner, and scale faster in a competitive global marketplace. #CsMena #CallCenterOutsourcing #BPO #CustomerExperience #BusinessGrowth #OutsourcingSolutions #CXInnovation #CustomerSupport
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CsMena helps companies not only serve smarter but also reach happier customers every day. From Amman to the world, CsMena continues to set new standards for excellence in customer service — one satisfied customer at a time. #CsMena #CustomerHappiness #CustomerExperience #CallCenterOutsourcing #BPO #CustomerSupport #CXExcellence
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By choosing CsMena , you gain more than just a workstation—you gain a partner committed to helping your business grow. We empower you to focus on your core operations while we handle the infrastructure, ensuring a seamless and professional environment for your teams. With Jordan’s strategic location, competitive costs, and skilled workforce, CsMena makes it easier than ever to establish or scale your call center operations with confidence. Contact CsMena – Your Trusted Outsourcing Partner We’re here to support your business with world-class call center and seat rental solutions. Get in touch with us today and let’s grow together! 📍 Office Address: Queen Rania Street, Sweileh CsMena Complex, Building No. 415 Amman, Jordan 📞 Phone (Office): +962 6 5300999 📱 Mobile / WhatsApp: +962 79 0300999 📧 General Inquiries: [email protected] 📧 Careers & Recruitment: [email protected] 🌍 Visit us: www.csmena.com 👉 Partner with CsMena and experience reliable outsourcing solutions tailored to your business needs. #CsMena #SeatRental #CallCenterJordan #ContactCenterSolutions #OutsourcingPartner #CustomerSupport #CallCenterServices #BusinessGrowth #CallCenterOutsourcing #JordanBusiness
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Let CsMena be the voice behind your restaurant’s success. Together, we can streamline operations, cut costs, and help your team focus on what matters most — serving your guests. #RestaurantSolutions #CallCenterOutsourcing #CsMena #Ishbek #IshbekApp
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By leveraging machine learning, we help businesses detect early warning signs — from subtle shifts in customer behavior to trending issues in support tickets — so that solutions are deployed before frustration grows. Our technology stack also integrates omnichannel data, allowing businesses to see the bigger picture across phone, chat, social, and email interactions. This predictive approach not only improves customer satisfaction but also reduces costs by lowering repeat contacts, churn rates, and escalations. CsMena role is to transform raw customer data into actionable foresight, ensuring every interaction is a step ahead of customer expectations. The future of customer experience is no longer reactive — it’s proactive, predictive, and personalized. With CsMena as your partner, your brand can deliver service that feels effortless, intelligent, and human. #VoiceOfTheCustomer #CustomerExperience #PredictiveAnalytics #CustomerCentric #CallCenterSolutions #BPO #CXInnovation #AIForBusiness #CustomerSupportExcellence #CsMena