Daniel van den Hoven

Field services are complex. Multiple vendors. Disconnected tools. Endless handovers. In our latest Total Insights episode, Head of Sales Ray Hegarty shares how Totalmobile’s Field First platform changes that story: 🌐 One platform 💡 One data flow ☝️ One partner Meaning less noise. More focus. Better services. Listen now 🎧 https://lnkd.in/eQ9NvFya #FieldFirst | #CustomerFocus | #FSMPlatform

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📣 New Integration: Fireflies x Planhat CRM Planhat gives CS and Sales teams a 360° view of their customers — and now, Fireflies fits right in. With this integration, you can: ✅ Automatically log meeting summaries to the right contact or company ✅ Sync action items and insights under “Conversations” ✅ Keep customer records richer and more actionable — without lifting a finger It’s the fastest way to turn calls into context across your success workflows. Now live in the Fireflies Integration Store. 🔗 in comments

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NiCE have just announced a $955 million deal to acquire Cognigy! 🤝 Live from Cognigy's office in Germany, President of NiCE CX, Barry Cooper, sat down for an exclusive interview with Xander Freeman to dive into greater detail on this breaking news. During their conversation they discuss: 🔵 What the acquisition adds to NiCE's product range. 🔵 The benefits to both consumers and partners. 🔵 When we can expect to see further integration between NiCE and Cognigy. 🔵 What's next on the horizon for NiCE. The deal is expected to close in the fourth quarter of 2025, pending regulatory approvals. For more from this exclusive interview, and to see initial reactions on this news from industry analysts, click here 👇 https://lnkd.in/eSYhKVWW #NiCE #Cognigy #CX #ConversationalAI #CustomerContact

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Sales isn’t just talking — it’s about spotting what sticks, who matters, and your next move. That’s why we built Walnut’s Deal Dashboard — to supercharge decision-making at every stage of the buying journey. Curious how? - Demo Engagement Score: A single metric combining activity, stakeholder involvement, and deal momentum into a clear snapshot of buyer sentiment. - Deal Risk Alerts: Automatic alerts flag red signals early, so you can engage and course-correct before they derail the deal. - Hidden Stakeholder Discovery: Uncover buyers who engage with your demos (even if you didn’t send it directly), so you can spot interest and intent levels. - Engagement Timeline: Track every interaction, CRM activity, and demo stage to quickly identify trends or stalled momentum. The bottom line: With full visibility into demo engagement, you can focus on the right moves and close deals with confidence. 👉 #Sales #GTM #B2BSaaS #SalesTech #BuyerEnablement

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Be honest: how much of your CPQ setup is just…workarounds? Pricing rules layered five-deep. Approval paths no one remembers creating. Manual steps patched in after every launch. What started as a clean, efficient system is now holding too much together. CPQ hasn’t kept up with how revenue management has evolved. Revenue Cloud Advanced (RCA) gives teams a way to realign and adapt—without starting from scratch. On Sept 17, join Coastal, ideaHelix, and Salesforce to learn: - Where CPQ complexity shows up first - What to watch for in an RCA migration - Tools that reduce risk and shorten timelines 📅 Secure your spot → https://lnkd.in/g8f6xkEF

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"It's like throwing a boy scout in the woods without a compass." That's how Unisys described giving sales teams account lists without intent data. Here's what changed when they implemented buying group intent: 𝗕𝗲𝗳𝗼𝗿𝗲: → 14 salespeople managing endless account lists → Unpredictable pipeline → No visibility into account readiness 𝗔𝗳𝘁𝗲𝗿: → 40% of qualified pipeline from marketing → 150% of revenue goal achieved → 3X increase in new logo wins → $48M deal won by understanding research interests 𝗧𝗵𝗲 𝗯𝗿𝗲𝗮𝗸𝘁𝗵𝗿𝗼𝘂𝗴𝗵: Moving beyond individual lead scoring to buying group behavior. Unisys now identifies which accounts are actively researching, what they care about, and even wins back closed-lost deals by monitoring renewed interest signals. Learn more: https://lnkd.in/e_Tt5Qfe #B2BMarketing #IntentData #ABM #BuyingGroups

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Turning conversations into sales intelligence instantly. 🤖 Kelsie Neibel, Enterprise Account Executive, uses a sales agent built with SnapLogic’s AgentCreator to automate call insights and keep CRM data always up to date. From automatically populating key deal details like MEDDPICC to highlighting gaps and syncing information across the team, this agent saves over 3 hours a week in manual updates, helping Kelsie stay focused on selling, not admin. 🚀 📽 Watch how AgentCreator makes sales smarter and more efficient. #AgentCreator #AIAgents #SalesEnablement

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https://lnkd.in/eXQ4qRx8 The key to a successful channel incentive strategy is patience, simplicity, and recognising the right people, especially those in the technical community who often have the biggest influence on deal success.   In this segment from our “Maximizing Partner Performance with Incentives” webinar, Brian Kroneman, AVP, WW Channel Programs & Strategy at SentinelOne, shares proven ways to design incentives that drive adoption, engagement, and measurable ROI, while navigating compliance and tax challenges across regions.   Discover how to: ✅ Champion solution engineers with tailored rewards, certifications, and gamified challenges ✅ Give new incentives enough time to gain traction in your partner ecosystem ✅ Keep rules and reward structures simple to maximise partner engagement ✅ Address tax and compliance considerations with flexible programme design ✅ Use both individual and company-level rewards to suit different partner types   If you enjoyed this mini clip, check out the link above to watch the full webinar and discover actionable strategies for building #incentive programs that partners genuinely value. #Incentives #PartnerIncentives #Channel #ChannelStrategy

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Reminder: your existing customers are a lot easier to close than a new prospect. During a Clari CRO Webinar, Joe Vitalone, former CRO and Strategic Advisor at Extreme Networks, discussed how in recent years, there are a lot more stakeholders involved in deals – big AND small. That means that what’s important has changed. Whether it’s a $50K or $1M transaction, you need to know: - your CRM score - how many touches you’re having - whether you’re talking to the right people - if you have buy-in from all the different stakeholders …and that wasn’t the case even 2 years ago! Watch the full video to hear Joe’s insights on customer churn and interdepartmental cohesion – your Customer Success, Sales, and Marketing departments will thank you.

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