“Mark has managed and worked with me in Atlassian Jira Site Reliability team over the past two years and four months. Over the time, he made a huge impact to the product, the team and processes. Mark made Jira a reliable product. He led Jira SRE team to operate Jira with a defined SLO, clear ownership in an automated fashion to reduce toil and improve resilience. He maintained relationship/partnership with other teams in Atlassian so we can collaborate with each other to ensure Jira uses best practices in the industry and reliable. He led many major incident and coaches teams with incident values as an incident managers to minimise impact to our customers and reduce their pains. Mark shaped Jira SRE team's future. Mark aligns Jira SRE's team goal with team members so we have focuses each quarter. He looked into individuals growth plan and helped us to develop our potentials. In my case, he has given me professional advice and support for my career growth. He coached me to make a bigger impact to the team and the product. He is a manager that gives fair opportunities to everyone in the team regardless of the origin. He shaped the team's future that Jira SRE acts as expert/architect of Jira infrastructure/reliability and industry processes. Mark created/enhanced processes. He started both internal and external TechOps meeting to make sure Jira is operating on the track with many many metrics. He set up CAF (Candidate Assess Framework) interview process for us to interview SRE candidates and gave interview trainings. He helped the team to setup chopper process to enable Jira developers to deliver features safely and reliability to productions. He evolved incident management process with Jira development team so Jira can operate in a "you build it, you run it" fashion. It's my honour to work with Mark. I really enjoyed my time. I wish all the best to Mark's future challenges and a great success.”
Mark Hrynczak
Wellington, Wellington, New Zealand
3K followers
500+ connections
About
I’m an experienced engineering leader with a passion for building strong teams, creating…
Activity
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While there's general awareness that the "AI Wave" has produced the fastest growth in users in applications in the history of the world - the general…
While there's general awareness that the "AI Wave" has produced the fastest growth in users in applications in the history of the world - the general…
Liked by Mark Hrynczak
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Hello LinkedIn, 👋 Don't worry.....I'm still looking for experienced Software Engineers based overseas to return home and work at Canva. If you're…
Hello LinkedIn, 👋 Don't worry.....I'm still looking for experienced Software Engineers based overseas to return home and work at Canva. If you're…
Liked by Mark Hrynczak
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After many rewarding years working on Jira at Atlassian, I embarked on a new chapter three months ago—joining our Central AI organization to help…
After many rewarding years working on Jira at Atlassian, I embarked on a new chapter three months ago—joining our Central AI organization to help…
Liked by Mark Hrynczak
Experience
Education
Licenses & Certifications
Volunteer Experience
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Charity Partner Technical Advisory Committee
Atlassian
- 4 months
Scope and plan projects, identify and solve tech issues, and identify volunteers to participate in projects.
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Advisory role on internal technical solutions
CareerTrackers Indigenous Internship Program
- 1 year 7 months
Education
Selecting, implementing and training for CRM and collaboration tools
Publications
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Think Like a Tester and Get Rid of QA
Java Magazine
Recommendations received
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LinkedIn User
4 people have recommended Mark
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Send your talk submissions please! I'm very excited to see what the Engineering and Platforms line-up will hold for the wider technology community to…
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🎤 Earlier this year, I had the privilege of speaking at my first proper tech conference NZ Tech Rally It was a milestone moment for me, and I’m…
🎤 Earlier this year, I had the privilege of speaking at my first proper tech conference NZ Tech Rally It was a milestone moment for me, and I’m…
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