Reported Renewal Rates alone are falling apart and are no longer good enough to assess the health of a business. Companies struggle to deploy business practices that allow them to achieve renewal rate performance and effectively manage targeted renewal or expansion strategies. How can my company optimize our renewal capabilities to optimize growth and renewal? Join TSIA’s Jack Johnson, VP of Customer Growth and Renewal Research, for an interactive 45-minute webinar where we’ll be addressing some of the most pressing questions the Customer Growth and Renewal industry is facing in 2025, including: - Why are top-line renewal rates ineffective in determining a business's health? - What factors must I consider as I mature in my capabilities to manage the total renewal opportunity effectively? - What is a recommendation for a better approach to understanding renewal rate performance? We’re looking forward to seeing you there!