Pascal Jager

Pascal Jäger is a CX Solution Expert & Head of New Sales DACH at Netigate, a European leader in experience management solutions. In his seven years at Netigate, Pascal has managed a wide variety of CX projects and implemented them while working in a closely collaborative, hands-on role with customers across diverse industries. His experience has taught him that in the vast majority of businesses, essential information from feedback data is often critically underutilized. As such, Pascal is a passionate advocate for how, in today’s CX landscape, AI-supported tools can play a vital role in optimising processes and sharpening the focus on critical CX issues to create efficient value for companies in achieving success in their experience management KPIs.