Erica He, PCC

One HR leader I’ve read about and been deeply inspired by lately is Mai Lan Nguyen, SVP of HR at Schneider Electric North America and here’s why her work matters to all of us in HR. She didn’t just use data to drive change she used it with empathy. Take the Open Talent Marketplace she championed: it wasn’t just launched and left to run. It was built, tested, iterated and pivoted based on employee feedback. Real-time insights shaped a living, breathing tool that helped internal talent grow. That’s not tech for tech’s sake. That’s tech for people’s sake. Or look at Recharge Breaks: a 12-week paid sabbatical program. Over 800 employees have taken or are planning to take it. Imagine what it takes to convince leadership to invest in rest as a productivity tool. That’s empathy backed by courage and data. And the results speak for themselves: Voluntary turnover dropped below 4% Engagement hit an all-time high Now that what I call a business win. In today’s world of scalable, tech-enabled HR solutions, we can’t afford to lose the human in human resources. Now here's the takeaways for HR leaders: - Use data, but don’t worship it, use it to listen and adjust. - Pilot programs like a product launch, iterate with user feedback. - Champion bold, human-first policies even if they’re not always the most "efficient" on paper. Empathy scales when it's baked into design. And when it is, engagement follows. Who else do you know who’s leading HR with both heart and mind? #HRLeadership #WorkplaceCulture #TalentDevelopment #PeopleStrategy #EmployeeExperience #HRwithEmpathy #HRInnovatio

151

66 Comments

As part of our ongoing Panel Discussion series, we recently explored The Art of Negotiation Skills - a capability every people manager needs, not just sales teams. The session featured Subu Narayanan and HariOm Raghav as panelists, moderated by Mughila MC and Sarvesh C.. Key takeaways from the discussion: • Mindset First – Growth mindset, patience, and curiosity turn negotiation from a battle into a collaboration. The goal is not “I win” but “we both walk away satisfied.” • Listen Before You Speak – Active listening and emotional intelligence often matter more than persuasive words. Understand needs before offering solutions. • Show Trade-offs – Instead of saying No, present choices and consequences. Transparency builds trust. • Preparation = Power – 70% of success lies in preparation: knowing your facts, clarifying must-haves, and anticipating the other side’s needs. • Leverage Exists Everywhere – Even with limited power, data, timing, or the ability to walk away respectfully can become leverage. • Relationships Over Transactions – Treat each negotiation as practice to strengthen trust and fairness, not just to close an agreement. • Manage Emotions – Sometimes the smartest negotiation is to pause, let emotions settle, and return to facts and shared goals. At FORVIA HELLA India, we believe negotiation is not just a skill but a leadership mindset: one that strengthens relationships, builds trust, and drives collaboration. Stay tuned for more such initiatives as we continue to invest in the growth and development of our people managers. #NegotiationSkills #TheArtOfNegotiation #InfluenceAndImpact #LeadershipDevelopment #ManagerGrowth #PeopleManagers #ProfessionalGrowth

135

3 Comments

Why Your Company Needs a Chief Transformation Officer (CTO) When business gets tough, many companies start cutting costs. It might help short-term, but it won’t fix deeper issues. Just look at Kodak—they had the technology for digital photography, but not the mindset. They didn’t transform, and the market moved on. 🔁 Old habits won’t solve new problems. Real transformation needs a clear shared vision, strong leadership, and full commitment—from top leaders to shop floor teams. This is where a Chief Transformation Officer (CTO) makes the difference. ✅ A CTO: Guides the company through real change Aligns everyone around a common goal Drives accountability across all levels Ensures people who don’t support the journey step aside Connects progress to real rewards 💡Because let’s be honest: people follow what’s rewarded. Offer 1% of success gains as team incentive, and you'll see real ownership. If you want people to believe in the transformation—make it real. Make it matter. #CTO #BusinessTransformation

135

17 Comments