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#1352 Error 'Object reference not set to an instance of an object' when sync'ing

closed
None
2022-07-21
2022-07-21
No

The following error is received for sync.

2022-07-21 09:45:47 | Error | Error syncing contact Urgolo, Annamaria: Object reference not set to an instance of an object.
2022-07-21 09:45:47 | Error | Sync failed.

If I remove the contact and resync then it throws the error for another contact and so on.
I have deleted two contacts and resync'd and the sync stops at a different contact each time so I don't know how many contacts are affected.
I believe this error started after updating from 4.1.28 to 4.1.29, log file attached

1 Attachments

Discussion

  • Florian Saller

    Florian Saller - 2022-07-21
    • status: open --> pending
    • assigned_to: Florian Saller
     
  • Florian Saller

    Florian Saller - 2022-07-21

    Can you please provide the full log from C:\Users\<account>\AppData\Roaming\GoContactSyncMod folder?</account>

     
  • Robert Routledge

    Sincere apologies, I attached the wrong log

     
  • Florian Saller

    Florian Saller - 2022-07-21

    thanx a lot, now I could see the exception, identify the bug and fix it. will be released in next version 4.1.30

     
  • Florian Saller

    Florian Saller - 2022-07-21
    • status: pending --> closed
     
  • Robert Routledge

    Thanks!

     

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