Best AIOps Tools in Africa
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What are AIOps Tools in Africa?
AIOps tools combine artificial intelligence and machine learning to enhance IT operations by automating the detection and resolution of issues in complex IT environments. They analyze massive amounts of data from various sources—like logs, metrics, and events—to identify anomalies and predict potential outages before they impact business. These tools enable proactive incident management, reduce noise by correlating alerts, and provide actionable insights for faster troubleshooting. AIOps supports continuous monitoring and root cause analysis, helping teams improve system reliability and performance. By integrating with existing IT infrastructure and tools, AIOps enhances operational efficiency and enables smarter decision-making. Compare and read user reviews of the best AIOps tools in Africa currently available using the table below. This list is updated regularly.
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1
New Relic
New Relic
Empower your enterprise with New Relic's AIOps solutions, offering an advanced Incident Management software that provides a comprehensive solution for detecting, responding to, and resolving incidents swiftly and effectively. Designed for large-scale operations, our unified data platform aggregates telemetry data from across your software environment, delivering powerful full-stack analysis tools to quickly identify issues and their root causes. With real-time monitoring, automated alerts, and customizable workflows, New Relic enables teams to streamline incident response processes, minimize downtime, and maintain service reliability. Improve incident resolution times, enhance team collaboration, and ensure superior customer experiences with New Relic's AIOps-driven Incident Management capabilities.Starting Price: Free -
2
Site24x7
ManageEngine
ManageEngine Site24x7 is a comprehensive observability and monitoring solution designed to help organizations effectively manage their IT environments. It offers monitoring for back-end IT infrastructure deployed on-premises, in the cloud, in containers, and on virtual machines. It ensures a superior digital experience for end users by tracking application performance and providing synthetic and real user insights. It also analyzes network performance, traffic flow, and configuration changes, troubleshoots application and server performance issues through log analysis, offers custom plugins for the entire tech stack, and evaluates real user usage. Whether you're an MSP or a business aiming to elevate performance, Site24x7 provides enhanced visibility, optimization of hybrid workloads, and proactive monitoring to preemptively identify workflow issues using AI-powered insights. Monitoring the end-user experience is done from more than 130 locations worldwide.Starting Price: $9.00/month -
3
NetBrain
NetBrain Technologies
Since 2004, NetBrain has transformed network operations with its no-code automation platform, helping teams systematically shift left by turning complex processes into streamlined workflows. By unifying AI and automation, NetBrain delivers actionable hybrid network-wide observability, automates troubleshooting, and enables safe change management to boost efficiency, reduce MTTR, and mitigate risk, enabling IT organizations to proactively drive innovation. Get network-wide and contextualized observability across your multi-vendor, multi-cloud network Visualize and document the entire hybrid network using dynamic network maps and end-to-end paths Auto-discover and document hybrid network -
4
Atera
Atera
Atera, the first and only Agentic AI platform for IT management, offers IT teams and MSPs a digital workforce of AI agents to preemptively and autonomously manage their entire IT operations. Its all-in-one platform combines RMM, helpdesk, ticketing, and automation to reduce downtime, improve SLAs, and free IT teams to focus on strategic work over mundane tasks. At the core of Atera’s platform are two powerful AI agents built to enhance every layer of IT operations. AI Copilot helps technicians troubleshoot devices, run diagnostics, and generate actionable solutions in real time. IT Autopilot delivers 24/7/365, autonomously resolving Tier-1 issues and reducing IT workload by up to 40%. It acts like a personal AI technician for every employee, freeing your team to focus on what really matters. Trusted by 13K+ customers in over 120 countries, Atera scales with your needs while maintaining the highest security and compliance standards.Starting Price: 30-DAY FREE TRIAL -
5
Datadog
Datadog
Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. Our SaaS platform integrates and automates infrastructure monitoring, application performance monitoring and log management to provide unified, real-time observability of our customers' entire technology stack. Datadog is used by organizations of all sizes and across a wide range of industries to enable digital transformation and cloud migration, drive collaboration among development, operations, security and business teams, accelerate time to market for applications, reduce time to problem resolution, secure applications and infrastructure, understand user behavior and track key business metrics.Starting Price: $15.00/host/month -
6
Splunk Enterprise
Splunk
Go from data to business outcomes faster than ever before with Splunk. Splunk Enterprise makes it simple to collect, analyze and act upon the untapped value of the big data generated by your technology infrastructure, security systems and business applications—giving you the insights to drive operational performance and business results. Collect and index log and machine data from any source. Combine your machine data with data in your relational databases, data warehouses and Hadoop and NoSQL data stores. Multi-site clustering and automatic load balancing scale to support hundreds of terabytes of data per day, optimize response times and provide continuous availability. The Splunk platform makes it easy to customize Splunk Enterprise to meet the needs of any project. Developers can build custom Splunk applications or integrate Splunk data into other applications. Apps from Splunk, our partners and our community enhance and extend the power of the Splunk platform. -
7
AppDynamics
Cisco
We solve your most urgent business challenges with straightforward, flexible and scalable packages built to make your digital transformation a reality. Get started with our leading business observability platform, today. Get full-stack observability with a business lens from AppDynamics and Cisco. Prioritize what’s most important to your business and your people so you can see, share and take action in real-time. Turn performance into profit with a deeper understanding of user and application behavior. Correlate full-stack performance with key business metrics like conversions and quickly resolve issues before they impact the bottom line. Confidently face the unknowns in today’s technology landscape with easy-to-implement solutions that fuel growth, delight your customers and keep your people engaged in driving your business success. Connect app performance to customer experience and business outcomes, helping you prioritize the most critical issues before they affect your customers.Starting Price: $6 per month -
8
Netreo
Netreo
Netreo is the most comprehensive full stack IT infrastructure management and observability platform. We provide a single source of truth for proactive performance and availability monitoring for large enterprise networks, infrastructure, applications and business services. Our solution is used by: - IT Executives to have full visibility from the business service right down into the infrastructure and network that supports it. - IT Engineering departments as a decision support system for capacity planning, and architecting modern solutions. - IT Operations teams for real time visibility into what is failing in their environment, what bottlenecks exist and who it is affecting. We provide all of these insights for systems and vendor mixes in large heterogeneous and constantly evolving environments. We have an extensive and growing list of supported vendors (over 350 integrations) including network vendors, servers, storage, virtualization, cloud platforms and others.Starting Price: $5/resource/mo -
9
Avantra
Avantra
With nearly 20 years experience helping Enterprises and Managed Service Providers (MSPs) globally to better manage their SAP and cloud landscapes, we know what it takes to deliver better service, productivity, innovation and compliance to businesses who rely on SAP. Founded in Switzerland with global presence in UK, USA, Germany and Australia we are well placed to support the largest SAP customers and Managed Service Providers. -
10
Aisera
Aisera
Aisera stands at the forefront of innovation, introducing a revolutionary solution that redefines the way businesses and customers thrive. Through cutting-edge AI technology, Aisera offers a proactive, personalized, and predictive experience that automates operations and support across various sectors, including HR, IT, sales, and customer service. By providing consumer-like self-service resolutions, Aisera empowers users and drives their success. Unleashing the power of digital transformation, Aisera accelerates the journey towards a streamlined future. By harnessing user and service behavioral intelligence, Aisera enables end-to-end automation of tasks, actions, and critical business processes. Seamlessly integrating with industry-leading platforms such as Salesforce, Zendesk, ServiceNow, Microsoft, Adobe, Oracle, SAP, Marketo, Hubspot, and Okta, Aisera creates exceptional business value. -
11
Splunk Cloud Platform
Splunk
Turn data into answers with Splunk deployed and managed securely, reliably and scalably as a service. With your IT backend managed by our Splunk experts, you can focus on acting on your data. Splunk-provisioned and managed infrastructure delivers a turnkey, cloud-based data analytics solution. Go live in as little as two days. Managed software upgrades ensure you always have the latest functionality. Tap into the value of your data in days with fewer requirements to turn data into action. Splunk Cloud meets the FedRAMP security standards, and helps U.S. federal agencies and their partners drive confident decisions and decisive actions at mission speeds. Drive productivity and contextual insights with Splunk’s mobile apps, augmented reality and natural language capabilities. Extend the utility of your Splunk solutions to any location with a simple phrase or the tap of a finger. From infrastructure management to data compliance, Splunk Cloud is built to scale. -
12
IBM® Netcool® Operations Insight powered with AI and Machine learning capabilities helps reduce event noise, automatically groups events related to the same problem and provides relevant context for faster resolution, allowing you to work smarter, not harder. It provides a consolidated view across your local, cloud and hybrid environments and delivers actionable insight into the performance of services and their associated dynamic network and IT infrastructures. You can now modernize and simplify your IT Operations with greater insight into highly dynamic environments, and option for containerized deployment on IBM Cloud Private.
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13
Fortinet
Fortinet
Fortinet is a global leader in cybersecurity solutions, known for its comprehensive and integrated approach to safeguarding digital networks, devices, and applications. Founded in 2000, Fortinet provides a wide range of products and services, including firewalls, endpoint protection, intrusion prevention systems, and secure access solutions. At the core of its offerings is the Fortinet Security Fabric, a unified platform that seamlessly integrates security tools to deliver visibility, automation, and real-time threat intelligence across the entire network. Trusted by businesses, governments, and service providers worldwide, Fortinet emphasizes innovation, scalability, and performance, ensuring robust defense against evolving cyber threats while supporting digital transformation and business continuity. -
14
Edge Delta
Edge Delta
Edge Delta is a new way to do observability that helps developers and operations teams monitor datasets and create telemetry pipelines. We process your log data as it's created and give you the freedom to route it anywhere. Our primary differentiator is our distributed architecture. We are the only observability provider that pushes data processing upstream to the infrastructure level, enabling users to process their logs and metrics as soon as they’re created at the source. We combine our distributed approach with a column-oriented backend to help users store and analyze massive data volumes without impacting performance or cost. By using Edge Delta, customers can reduce observability costs without sacrificing visibility. Additionally, they can surface insights and trigger alerts before data leaves their environment.Starting Price: $0.20 per GB -
15
LogicMonitor
LogicMonitor
LogicMonitor’s SaaS-based observability and IT operations data collaboration platform helps ITOps, developers, MSPs and business leaders gain visibility into and predictability across the technologies that modern organizations depend on to deliver extraordinary employee and customer experiences. LogicMonitor seamlessly monitors everything from networks to applications to the cloud, empowering companies to focus less on troubleshooting and more on innovation. Bridge the gap between tech, teams, and IT with powerful real-time dashboards, network device configurations, full data center visibility, network scanning, and flexible alerting and reporting. -
16
CloudFabrix
CloudFabrix Software
Data-centric AIOps Platform for Hybrid Deployments Powered by Robotic Data Automation Fabric (RDAF) Enabling the Autonomous Enterprise! - CloudFabrix was founded on a deep desire to enable Autonomous Enterprises. As we interviewed several big and small enterprises, one thing became very apparent. As Digital businesses were becoming more complex and abstract, it was impossible for traditional data management disciplines and frameworks to meet these requirements. As we dug deeper, 3 building blocks emerged as key pillars for embarking on an autonomous enterprise journey – the enterprise needed to adopt 1) Data-First 2) AI-First 3) Automate Everywhere strategy CloudFabrix AIOps platform provides the following services. 1) Alert Noise Reduction 2) Incident Management 3) Predictive Analytics & Anomaly Detection 4) FinOps/Asset Intelligence & Analytics 5) Log IntelligenceStarting Price: $0.03/GB -
17
StormForge
StormForge
StormForge Optimize Live continuously rightsizes Kubernetes workloads to ensure cloud-native applications are both cost effective and performant while removing developer toil. As a vertical rightsizing solution, Optimize Live is autonomous, tunable, and works seamlessly with the Kubernetes horizontal pod autoscaler (HPA) at enterprise scale. Optimize Live addresses both over- and under-provisioned workloads by analyzing usage data with advanced machine learning to recommend optimal resource requests and limits. Recommendations can be deployed automatically on a flexible schedule, accounting for changes in traffic patterns or application resource requirements, ensuring that workloads are always right-sized, and freeing developers from the toil and cognitive load of infrastructure sizing. Organizations see immediate benefits from the reduction of wasted resources — leading to cost savings of 40-60% along with performance and reliability improvements across the entire estate.Starting Price: Free -
18
Sedai
Sedai
Sedai is an autonomous cloud management platform powered by AI/ML delivering continuous optimization for cloud operations teams to maximize cloud cost savings, performance and availability at scale. Sedai enables teams to shift from static rules and threshold-based automation to modern ML-based autonomous operations. Using Sedai, organizations can reduce cloud cost by up to 50%, improve performance by up to 75%, reduce failed customer interactions (FCIs) by 75% and multiply SRE productivity by up to 6X for their modern applications. Sedai can perform work equivalent to a team of cloud engineers working behind the scenes to optimize resources and remediate issues, so organizations can focus on innovation.Starting Price: $10 per month -
19
Deepchecks
Deepchecks
Release high-quality LLM apps quickly without compromising on testing. Never be held back by the complex and subjective nature of LLM interactions. Generative AI produces subjective results. Knowing whether a generated text is good usually requires manual labor by a subject matter expert. If you’re working on an LLM app, you probably know that you can’t release it without addressing countless constraints and edge-cases. Hallucinations, incorrect answers, bias, deviation from policy, harmful content, and more need to be detected, explored, and mitigated before and after your app is live. Deepchecks’ solution enables you to automate the evaluation process, getting “estimated annotations” that you only override when you have to. Used by 1000+ companies, and integrated into 300+ open source projects, the core behind our LLM product is widely tested and robust. Validate machine learning models and data with minimal effort, in both the research and the production phases.Starting Price: $1,000 per month -
20
BigPanda
BigPanda
Aggregate data from all observability, monitoring, change and topology tools. BigPanda’s Open Box Machine Learning will correlate the data into a small number of actionable insights so incidents are detected in real-time, as they form, before they escalate into outages. Accelerate incident and outage resolution by automatically identifying the probable root cause of problems. BigPanda identifies both root cause changes and infrastructure-related root causes. Resolve incidents and outages faster. BigPanda automates and streamlines the incident response lifecycle across incident triage, ticketing, notifications, and war room creation. Accelerate remediation by integrating BigPanda with enterprise runbook automation tools. Applications and cloud services are the lifeblood of every company. When there’s an outage, everyone is impacted. BigPanda cements AIOps market leadership with $190M in funding, $1.2B valuation. -
21
Zenoss
Zenoss
Zenoss Cloud is the first SaaS-based intelligent IT operations management platform that streams and normalizes all machine data, uniquely enabling the emergence of context for preventing service disruptions in complex, modern IT environments. Zenoss lets enterprises focus on growing their businesses by freeing them from the work that slows down architecture and operations teams. Organizations using Zenoss can eliminate infrastructure blind spots, predict impacts to business services before they cause outages, and resolve incidents faster — operating at whatever scale the business requires. Zenoss Cloud is the first SaaS-based intelligent IT operations management platform that streams and normalizes all machine data, uniquely enabling the emergence of context for preventing service disruptions in complex, modern IT environments. Zenoss is built for modern IT infrastructures. Let's discuss how we can work together. -
22
Voyance
Nyansa
Voyance is an AIOps platform that extends far beyond traditional infrastructure monitoring, combining powerful network analytics and IoT security in a single platform. Voyance collects an unmatched set of data sources and provides end-to-end visibility of how network clients are behaving. The AI-powered analytics engine processes this data into actionable information and recommendations allowing you to proactively optimize your network and avoid problems. Voyance is a robust platform offering an extensive set of vendor and technology integrations to deepen data collection and extend value across the enterprise. For example, Voyance can analyze information directly from applications, Citrix virtual environments, and Unified Communications (UC) solutions. The platform integrates with external frameworks such as SIEM solutions, Cisco Platform Exchange Grid (pxGrid), and Aruba ClearPass. Native integration with ServiceNow automates trouble ticket generation. -
23
BMC Helix Operations Management
BMC Software
BMC Helix Operations Management is a fully integrated, cloud-native, observability and AIOps solution designed to tackle challenging hybrid-cloud environments. Take a service-centric approach to observability data for truly effective AIOps. Combine 3rd party observability data such as metrics, events, logs, incidents, changes and topologies into a central IT data store. See service health and enable best-in-class root cause isolation via auto-generated dynamic business service models. Improve signal-to-noise ratio with AI event suppression, de-duplication, and correlation to create actionable situations. Gain immediate root cause isolation through AI probability assignments to causal nodes using data and service models. Prevent issues before they occur with Business Service Health monitoring and AI outage prediction. Troubleshoot rapidly with log enrichment and analytics. Easily request and execute automations from BMC or 3rd party tools. -
24
cPacket
cPacket Networks
cPacket enables network-aware application performance and security assurance for the distributed hybrid-IT environment. Our single-pane-of-glass analytics power advanced machine learning-based AIOps. With cPacket, you can efficiently manage, secure and future-proof your network enabling digital transformation. The industry’s most complete, yet simple, network visibility stack provides all the components you need to manage your hybrid network across branch, data center and the cloud.Starting Price: cVu-V - $21,000/year -
25
Riverbed Aternity
Riverbed Technology
The Riverbed Aternity platform provides AI-powered analytics and self-healing control to improve employee productivity and customer satisfaction, get to market fast with high quality apps, drive down the cost of IT operations, and mitigate the risk of IT transformation. Riverbed Aternity delivers AI-enabled insights based on real end user experience data and high-fidelity telemetry across endpoints, application, infrastructure and network. With capabilities such as DXI (benchmarking), Intelligent Service Desk, AI-enabled troubleshooting, Digital Workplace teams can drive continuous service improvement and prevent incidents across the enterprise. Discover how Aternity can help enterprises gain full-estate visibility, reduce IT asset costs, advance sustainable IT and improve both employee and customer happiness. -
26
Riverbed IQ
Riverbed
When organizations invest in an observability platform that unifies data, insights, and actions across IT, they can resolve problems faster, and eliminate data silos, resource-intensive war rooms, and alert fatigue. Riverbed IQ unified observability enables fast, effective decision-making across business and IT, codifying expert troubleshooting knowledge so junior staff can achieve more first-level resolutions, facilitating digital innovation, and continuously improving the digital experience for customers and employees. Broad-based telemetry brings together a unified view of performance and insights, which is the foundation of unified observability upon which all other capabilities are delivered. Riverbed IQ's approach to unified observability begins with our full-fidelity telemetry – across the network and infrastructure and including end-user experience metrics. -
27
Infraon AIOps
Infraon
A platform-centric AI/ML-driven approach for centralizing and processing huge amounts of IT-related data from disparate sources. Empower multiple teams to be more responsive to outages and slowdowns and get bi-directional connectivity with ITSM technologies. AIOps tackles daily IT operational issues at scale by leveraging diverse technological techniques, including ML, network science, combinatorial optimization, and other computational approaches. AIOps allows businesses to address a wide range of IT management operations, from intelligent alerting, alert correlation, and alert escalation to auto-remediation, root-cause investigation, and capacity optimization. Use a disciplined framework for proactively streamlining processes, resources, personnel, information, and communication. Manage everything 24/7 by continuously examining, improving, and optimizing operations. Establish processes that reduce the unnecessary noise you experience when incidents occur. -
28
Juniper Mist AI
Juniper Mist AI
Mist AI, a key part of Juniper’s AI-Native Networking Platform, uses a combination of artificial intelligence, machine learning, and data science techniques to optimize user experiences and simplify operations across the wireless access, wired access, SD-WAN, WAN Edge, data center, and security domains. Data is ingested from numerous sources, including Juniper Mist Access Points, Switches, Session Smart Routers, WAN Edge Routers, and Firewalls for end-to-end insight into user experiences. These devices work in concert with Mist AI to optimize user experiences from client to cloud, including automated event correlation, root cause identification, Self-Driving Network operations, network assurance, proactive anomaly detection, and more. Juniper also leverages Mist AI for next-generation customer support. It is the foundational element behind Marvis, the industry’s first AI-driven virtual network assistant, which provides extensive insight and guidance to IT staff. -
29
FortiAIOps
Fortinet
FortiAIOps delivers proactive visibility and speeds IT operations, powered by AI. FortiAIOps is an artificial intelligence with machine learning (AI/ML) solution for Fortinet networks. This ensures quick data collection and identification of network anomalies. Fortinet network devices (FortiAPs, FortiSwitches, FortiGates, SD-WAN, FortiExtender) across the network feed the FortiAIOps dataset, enabling insights and event correlation for the network operations center (NOC). Enable visibility into your network across the full OSI stack. For example, get Layer 1 information, such as full RF spectrum analysis to understand interference on your Wi-Fi network. And, get Layer 7 application information that allows you to see what applications are traversing your Ethernet and your SD-WAN connections. Utilize a suite of troubleshooting tools to probe the network and understand diagnose issues. VLAN probing, cable verification, spectrum analysis, service assurance, and more. -
30
Seerene
Seerene
Seerene’s Digital Engineering Platform is a software analytics and process mining technology that analyzes and visualizes the software development processes in your company. It reveals weaknesses and turns your organization into a well-oiled machine, delivering software efficiently, cost-effectively, quickly, and with the highest quality. Seerene provides decision-makers with the information needed to actively drive their organization towards 360° software excellence. Reveal code that frequently contains defects and kills developer productivity. Reveal lighthouse teams and transfer their best-practice processes across the entire workforce. Reveal defect risks in release candidates with a holistic X-ray of code, development hotspots and tests. Reveal features with a mismatch between invested developer time und created user value. Reveal code that is never executed by end-users and produces unnecessary maintenance costs.