Best Call Monitoring Software - Page 2

Strong security features that ensure only authorized personnel scan through the voice logs and tempering that can be recognized. Online web based access to voice logs with comprehensive reporting facility. Aniceya.io Voice Logger implements an easy-to-use remotely handy browser interface with full-fledged reporting features. It allows you to empower, to access the user-friendly interface from a remote PC or Laptop to monitor real-time calls. View effortlessly through various statistics without going through endless menus and buttons and save up on your valuable time. This shows total call count, incoming / outgoing call count, connectivity ratio, etc. Aniceya.io live monitoring allows you to check whether a user is on call or not. It provides the supervisor real-time graphic status of each agent. Aniceya.io provides the ability to incrementally add more capacity on a server with pre-planned specifications.

LiveVox’s SpeechIQ is an intuitive speech analytics system aimed specifically at remote teams. It automatically monitors and scores customer interactions to provide insight into interactions and calls. Keyword and sentiment recognition technology alert you to any emerging risks, and includes advanced filtering capabilities to help find calls quickly. SpeechIQ also includes advanced filtering and searching capabilities to help you find the calls you need quickly. This system is user-friendly and powerful, providing call centers the automation, analytics and assistance to work remotely. LiveVox's advance speech analytics mitigates risks, empowers agents, and gives insights that have the potential to transform your business.

Tapit Enterprise is designed for large-scale, high call volume applications with various options for call record capacity, 50/100/200 million records. Tapit Plus is the ideal solution for medium to large sized businesses utilizing approximately 15 million records storage with scheduled arrive & restore features. At Trisys we’ve manufactured easy-to-use, long lasting, unified call monitoring systems for over two decades. In an effort to keep up with current technological advancements and the goal of client satisfaction in mind, we have taken the time to refine our software and equip it with many new properties designated to help users achieve their business needs with our solutions.

*astTECS provides complete enterprise telecom products based on Open Source Technology- such as IP PBX and Contact Center Solution. *astTECS IP PBX offers all the high-end features at an affordable price enabling your business to be future-ready, flexible, innovative and competitive while reducing your telecom expenses. *astTECS IP PBX can seamlessly integrate with any applications - CRM, ERP, PMS and even with your existing telecom infrastructure. *astTECS call center solution has advanced features with a real-time agent monitoring dashboard helps to improve your agent productivity and customer engagement with advanced analytics. *astTECS also offers a complete call recording solution for your business with real time dashboards.