All Systems Operational

Backend ? Operational
90 days ago
99.78 % uptime
Today
Desktop PreVeil Operational
90 days ago
99.9 % uptime
Today
Admin Console Operational
90 days ago
99.78 % uptime
Today
Drive ? Operational
90 days ago
99.78 % uptime
Today
Findersync Operational
90 days ago
100.0 % uptime
Today
Gmail Plugin Operational
Key Menu Operational
90 days ago
100.0 % uptime
Today
Mail ? Operational
90 days ago
99.78 % uptime
Today
Outlook Add-in Operational
90 days ago
100.0 % uptime
Today
Updater/installer Operational
90 days ago
100.0 % uptime
Today
Mobile Apps Operational
90 days ago
99.78 % uptime
Today
Android App Operational
90 days ago
99.78 % uptime
Today
iOS App Operational
90 days ago
99.78 % uptime
Today
Web PreVeil ? Operational
90 days ago
99.72 % uptime
Today
AWS ec2-us-east-1 Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Oct 28, 2025

No incidents reported today.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025
Resolved - This incident has been resolved.
Oct 20, 19:28 EDT
Monitoring - PreVeil services are now operational. Please let us know if you have any problems with accessing PreVeil.
Oct 20, 17:20 EDT
Update - Failures cascaded down onto our Kubernetes cluster impacting our load balancer deployment. We are weighting options to make it work again by understanding what is failing from AWS.
Oct 20, 12:37 EDT
Investigating - :warning: Service Advisory: AWS Outage Causing Major Disruption to PreVeil Express

As of October 20, 2025, PreVeil is experiencing significant service disruption due to a widespread outage in Amazon Web Services (AWS), specifically in the US-EAST-1 region. This incident is impacting numerous global platforms and has caused a major outage for PreVeil Express.

Current Impact:
- PreVeil Express is experiencing a full service outage. Users may be unable to access their accounts or send secure messages at this time.
- Other internal services are also affected, resulting in intermittent slowness and degraded performance across the platform.
What we know: AWS has attributed the issue to a DNS resolution failure affecting core infrastructure. While they are seeing signs of recovery, full restoration is still in progress. Our engineering team is actively monitoring the situation and working to mitigate downstream effects.

We will continue to post updates here as the situation evolves. We appreciate your patience and understanding as we work through this third-party disruption.

—The PreVeil Team

Oct 20, 11:25 EDT
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.