Impact Retail

It’s getting a little spooky here 👻🎃 Between Sally Hansen’s Perfectly Terrifying Mani and Rimmel House of Twisted Dolls it feels like there’s a jump scare around every corner. We are Coty’s trusted supplier of card retail displays and thousands of these units have been built and delivered to iconic beauty stores by our team. Huge thanks to Kevin Dale, Esther Tsang, Hattie Steinfeldt, KERRY HESELTON and Ludovica Fregonara at Coty. And of course to our brilliant team of creative makers including Lucy Leach, Paris McAllan and Wai Wing Wan. It is ALWAYS fun to bring these Halloween creatives to life! Are you looking forward to spooking some shoppers? 🖤 P.S. These sustainable card displays are always recycled & re-purposed. #halloween #retaildisplay #designengineering #seasonaldisplay

Colourful office bingo 🎲 🥳 🌈 To celebrate Leicester Pride, the fabulous Fanny Burns gave Impact a show!🎉 There were tunes, giggles and a whole lot of BINGO sheets. We had prizes... But the real win? → seeing our team show up ✨ We’re proud to support Pride through our work but having the opportunity to get everyone together to celebrate our differences is what makes Impact great. Here’s to just another day at work! #prideatwork #agencylife #fannyburnsbingo #thecreativemakers

Class is in session... Laneige and Innisfree came to life at the Boots Beauty School over two brilliant days, showcasing exactly what Korean skincare has to offer! It is the perfect example of how powerful in-store brand storytelling can be. And we’re proud to have played a part in bringing that vision to life. Thank you to Hanna Silvester and to the rest of the team for being a dream to work with! And shout out to our very own Lucy Willis and Emma Sharman 👏 So, what do you know about Korean skincare? 👇 #retailexperience #beautyretail #brandstorytelling

Bubbles with a view 🥂✨ Imagine this: You take the elevator to the 72 floor, the doors open, you’re greeted by an amazing view and Moët & Chandon on ice. Served from a bespoke trolley built for moments like this. Custom built by our in-house team. 📍The Shard Victoria Jayne Verrall and Lee Grosvenor #RetailDesign #LuxuryRetail #TheCreativeMakers #LVMH #ExperientialDesign 

This shower will make you laugh out loud...🚿😆 Paul Smith have made a bathroom the happiest spot on Market Street, Manchester. We brought their playful spirit to life with this bold black-and-white superstudio bathroom featuring, clean lines, bright red fittings... and a cheeky surprise. Step in front of the shower or sink and you’ll hear the water run. Making you dart for cover! Everyday rituals deserve a little theatre, don’t you think? Developed. Produced. Installed. All by our in-house team. Paul Smith x Impact. Turning simple moments into something worth smiling about. Want to know more? Reach out to Jo South or Lucy Leach. #PopupDesign #BrandActivation #ExperientialRetail #MarketStreetManchester

Who says we’re competitive?! Impact Sports Day was an all-out, full-energy, laugh-out-loud kind of day, which not even the rainclouds could stop. From war paint and team chants. To: → sack races that felt way too long → tug of war battles that bruised a few egos → and games we’re still trying to figure out the rules to… It was messy, chaotic and absolutely brilliant. This is what being part of Team Impact really feels like. Big shoutout to the Impact Sports Day 2025 champions… the Blues!🏆💙 Bruce Goddard, Olivia Creasey, Jason Towers, Molly White, Christian Scott, Neil Fernandes and Michael Awaosola. #impactsportsday #agencylife #teamculture

A night to remember with ESPA at the Popai Awards You know us, we never miss an opportunity to celebrate beautiful retail... and last night was no exception. Our ESPA store design at Cheshire Oaks Designer Outlet took home Bronze for Store Design 2025 and we couldn’t be prouder. But the highlight was getting our Creative Makers and the amazing team at ESPA together to celebrate. Thank you for trusting us to help bring the vision to life! Congrats to the winners and nominees ❤️ And a big shout out to Martin Kingdon at POPAI UK & Ireland for another amazing awards night!! #retaildesign #agencylife #awardsnominee #popaiawards THG ESPA International Amy Mason, Simon Underwood, Christian Scott, Victoria Mann, James Beanland, Bruce Goddard, Paul Bemrose, Kev Rimington

We weren’t the only ones stopping to snap this one... We teamed up with Chloé to bring Le Parfum to life on Oxford Street… and let’s just say, it turned heads. From a showstopping window with floral energy to attention grabbing displays and keyring personalisation in store. Every moment was crafted to draw you in and leave you with something unforgettable. Designed, crafted and installed by our incredible team of Creative Makers. For more information about this beautiful site contact Lucy Leach. Join us as we take a look 👇 #retaildisplay #fragrance #windowdisplay #creativemakers

Moet & Chandon | Behind the Build for The Shard What happens when the world’s most iconic champagne meets one of London’s most iconic views? We teamed up with Moët & Chandon to bring to The Shard a retail experience that elevates the senses (literally). Here’s your backstage pass to see how our Creative Makers crafted this brand moment in the clouds. Cheers to our Creative Makers for bringing the sparkle, including Victoria Jayne Verrall and Lee Grosvenor. Thanks Maxine Thompson for these gorgeous BTS shots! 📸 Would you sip champagne at 72 floors up? 🥂 #RetailDesign #LVMH #LuxuryRetail #ExperientialDesign #TheShard #TheCreativeMakers

Designing for store layout is about psychology... not just aesthetics 🧠 When ghd launched 34 products into Boots (from the Chronos Max to their styling brushes) they designed the journey. Shoppers don’t follow a straight line. They move by impulse, habit, and curiosity. This launch made sure to guide shoppers through the different zones. Making sure no customer was confused and no product was missed. Smart store design isn’t about pretty shelves. It’s about moments of influence, stitched across a floorplan. Join us as we dive in! #retailpsychology #storelayout #brandactivation #ghdlaunch