JMR Global | Executive Search

We’re heading to Cape Town this Friday for the CapeBPO Awards! Michelle Roborg-Sondergaard will be on the ground, connecting with leaders and celebrating the people driving the sector forward. As JMR grows across Africa, moments like this create space for real conversations and new partnerships. 📩 If you’ll be there too, Michelle is keen to connect and exchange perspectives. #JMRAfrica #BPO #BPOinAfrica #BPOLeadership

A busy and inspiring week for the JMR team in London! 💪 Our CEO Jo MacDonald and our colleagues Helen Garland, Dan King and Christa Buss have been connecting, planning and representing JMR Global at the Women in Work Summit. Great to see the team living our values of collaboration and connection. If you’re attending or in London this week, we’d love to connect! 📱 #JMR #WIWSummit #WIW #ExecutiveSearch #Leadership

Hello BPESA community! See you in Durban 👋 We’re thrilled to be joining the BPESA GBS BPO Conference & Alchemy Awards in Durban. As new BPESA members, we’re here to connect, listen, and learn from the people shaping South Africa’s GBS story. If you’re attending and open to a quick coffee or chat, reach out to Michelle or Jo. We’d love to meet leaders across Operations, HR, Solutions, Sales, Legal and Head Office who care about people, performance and sustainable growth. DM us to set up a coffee time during the event week. #BPESA #BPOConference #DurbanConference #KZN #JMRGlobal

✨Award season is upon us in South Africa✨ We’re looking forward to connecting with the community in person at two milestone events: CapeBPO Awards - 18 October (Cape Town) with Michelle Roborg-Sondergaard attending. BPESA GBS Conference & Alchemy Awards - 3–5 November (Durban) with Michelle Roborg-Sondergaard and our Global CEO Jo MacDonald attending. As new members of CapeBPO and BPESA, our focus is simple: sustainable growth for South Africa’s GBS sector - building the industry and the people within it. We’ll bring our hands-on BPO experience to the table, and we’re here to listen, learn, and collaborate. If you’ll be in Cape Town or Durban, let’s grab a coffee and swap notes on what’s working - no slides, no sales pitch, just real conversations. DM us to coordinate. ☕ #JMRGlobal #CapeBPO #BPESA #GBS #BPO #CapeTown #Durban #SustainableGrowth #PeopleFirst #Networking

We’re excited to share a big milestone for JMR Global in South Africa 🇿🇦 Following Michelle Roborg-Sondergaard opening our JMR office in Cape Town, we’re proud to announce we’ve joined two cornerstone industry bodies: BPESA and CapeBPO. Why this matters for our clients and candidates: • Closer to the action: Direct access to the SA BPO ecosystem - market intel, policy updates, and skills initiatives as they happen. • Stronger talent pipelines: Early visibility of growth plans across operations, HR, Solutions, Sales, Legal, finance and HO functions - especially with SA-centric and mid-market players. • Partnerships that deliver: Collaboration with members to solve talent challenges quickly with flexible, agile models. • Community first: A platform to contribute to skills development, sustainable growth and job creation in the region. What’s next? We’re looking forward to meeting fellow members, sharing insights, and co-creating solutions that help South Africa’s BPO sector scale - smartly and sustainably. If you’re part of BPESA or CapeBPO (or operate in SA BPO) and want to compare notes on talent strategy, drop us a message - we’d love to connect. #JMRGlobal #BPO #GBS #SharedServices #CustomerExperience #SouthAfrica #CapeTown #BPESA #CapeBPO #Talent #Recruitment #ScalingPartners

Today is EveryWoman Day, a UK-wide campaign shining a light on women’s health and challenging the stigma that still surrounds it. Days like today remind us that the conditions for women in leadership are shaped long before someone takes a seat at the board table. One of the most overlooked factors is how workplaces respond to women’s health, especially at life stages that have traditionally been hidden from view. These life stages can determine whether organisations keep or lose their most experienced leaders. As a female-led firm, we understand how important this is. We partner with organisations not only to find senior talent, but to help create cultures where that talent can thrive at every stage of life. 👉 Read our post: https://lnkd.in/guR-A26D #everywomanday #womenempowerment #menopauseatwork #jmr

🏎️ In racing and in business, the difference between winning and falling behind often comes down to leadership. 🏆 Christa's reflections show why leadership decisions matter most. Reach out to her to discuss building yours. #leadershipdevelopment #jmreurope #jmr

69% of BPO leaders say they’ve experienced unexpected senior leadership turnover, according to the poll Christa Buss recently put out to her network. We’re seeing the same across Europe. From surprise exits to rapid pivots, many teams are having to make fast decisions without a plan in place. That’s where a referral-first approach makes a difference, bringing trusted networks, clear insight, and a calm, confident pace to senior hiring. If you’re rethinking your hiring strategy or are not sure where to start, reach out to Christa Buss. We’re here to advise. #JMR #LeadershipCrisis #LeadershipTurnover #BPOLeadership

Leadership shifts don’t always get talked about. But right now in Europe’s BPO space, they are happening, and they are having real impact. We are seeing VPs and CX leaders leave mid-cycle. Sometimes quietly. Sometimes without much warning. It is not the kind of movement that makes headlines, but it is the kind that slows delivery and unsettles teams if you are not prepared. We put together a short piece on what this looks like from the inside and how some companies are staying ahead before it becomes a bigger problem. If you are starting to feel these shifts in your own team, reach out to Christa Buss. There are ways to steady things before it becomes a scramble. If you are in this space, it might be worth a read: https://lnkd.in/gppKtAbS #BPOinEurope #executiveturnover #JMR