LOGURU ME

Why your tender is making LSPs laugh (and how to fix it). You poured weeks into that logistics tender. You crafted what you thought was a work of sourcing genius. But the suppliers you really wanted? ❌ Didn’t respond. ❌ Declined politely. ❌ Ignored you completely. Here’s the sad truth: Most LSPs triage and delete tenders without ever reading beyond the cover. We know this because we’ve worked on both sides - buying logistics, and selling it. Here’s why your RFP may be going straight into the "Nope" pile: 🚫 No change story - you haven’t made the case for why it’s worth their time. 🚫 No candidate briefing - no chance to ask, engage, or explore. 🚫 Poor data - try building a pricing model from PDFs… 🚫 No relationship - no prior contact, no context, no care. 🚫 Copy-paste tender - same doc, new year. We see you, benchmarking FMCG. Want better suppliers? Then be a better buyer. 🔄 Sell the buy. 💡 Invite creativity. 💬 Engage early. 🧠 Ask what they need to do their best work. Logistics procurement isn’t a one-way street. And if you want partners - not just vendors - you’ve got to pitch your value too. If you need “Smarts” to pitch your value and avoid the tender shredder, contact [email protected] or message us here. #noboringtenders #engagenotrepel #smartlogisticsbuying #logurultd

Unlocking efficiency and value in your supply chain is key to success! How you buy your logistics services can be a great contributor to achieving value and efficiency. As a seasoned and forward-thinking logistics consultancy, we specialise in optimising sourcing strategies to find supply partners that streamline operations, reduce costs, improve sustainability and help you innovate into the future. Let's collaborate to enhance your supply chain resilience and drive growth sustainably. Reach out today to explore how we can elevate your logistics game! Email [email protected] or visit loguru.co.uk. #SourcingLogistics #SupplyChainOptimization #ConsultancyExpertise #LogisticsProcurement #LogisticsBuying #eSourcing #LoguruLtd

Successful business is all about agility in a period of change. Key to this is our ability to make changes to our business without disruption to our customers and with all risks managed and mitigated. At LOGURU, we are passionate about our advanced skills in project management, the power of scope, and the use of best-in-class tools to manage projects and inform all stakeholders of progress. Most of all in our unique dynamic risk management model that is key to our success. We have Senior Consulting Partners who are very qualified in Program and Project Management covering business change and implementation of operational and software solutions. Project methodology and management are often seen as afterthoughts, but they are key to the safe delivery of business change. LOGURU: Project Agility - Safe Success [email protected] www.LOGURU.co.uk

Calling all Logistics & Supply Chain Directors. Thanks for doing one of the most important jobs in industry! But you have a tough role with many challenges and worries. Elevate your logistics game with our consultancy services! As a logistics director, navigating complex supply chains requires strategic insight and efficiency. Our consultancy equips you with tailored solutions to optimise sourcing, streamline operations, and enhance overall performance. Partner with us to unlock your full potential and achieve unparalleled success in logistics management. Let's chart the course to success together! Reach out today to explore how we can elevate your logistics game! Email [email protected] or visit loguru.co.uk. #LogisticsExcellence #SupplyChainSuccess #ConsultancyPartner

When meeting with your LSP to discuss your business relationship do you feel that you are both looking too much in the rear-view mirror? At LOGURU we have significant expertise in improving the performance of customer and supplier relationships to make them more rewarding for both. When we initially engage with our clients, we often find that even the strategic quarter and half-year reviews are more than 70% focused on the past, whereas we believe most time should be focused on innovating, improving, and looking to the future. How do you break out of the “history trap”? LOGURU specialises in unlocking hidden value within your supply chain relationships, ensuring optimal performance and cost-effectiveness. From negotiation strategies and performance metrics through to redesign of your business review meetings, we'll equip you with the tools to drive greater efficiency and value from your logistics partnerships. Let's collaborate to elevate your logistics operations and exceed your business objectives. Reach out today to start maximising your logistics ROI! Email [email protected] or visit loguru.co.uk #LogisticsOptimization #SupplyChainPartnerships #ConsultancyValue #Logurultd #SRM #CRM #SPM

Is your relationship too self-centred? We are not talking about the love of your life, more about CRM and SRM (Customer and Supplier Relationship Management respectively). Do you think that splitting how we manage business relationships is a good idea? Or should it be focused on the development of meaningful adding value partnerships that are owned equally by both customers and suppliers? We do. That’s why we have come up with our unique take on how to optimise your working relationships with both customers and suppliers alike. Partnership Relationship Management or PRM for the TLA addicted. What’s it all about? Enhanced Collaboration. PRM fosters collaboration between businesses, allowing them to leverage each other's strengths, resources, and expertise to achieve common goals. It allows them to truly understand one another, the points of delight and the irritations too. You see knowing what makes each other tick is how you build true innovation and value add together. So if you want to: Increase your Reach: (Partnerships enable companies to access new markets, customer segments, and distribution channels that they might not have been able to reach on their own.) Improve Relationship Longevity: (Trust and openness are the key to extend working relationships significantly) Maximise Risk Mitigation: (Avoid the churn of continued terminations and implementations that build risk into your businesses) Realise Innovation Acceleration: (Less focus on the minutiae of performance management, simply put strong relationships do not fail on performance, more focus on how you innovate together to meet challenges and realise opportunities) If you would like to understand more, including how one of the largest Retailers in the world achieved transformed relationships with its logistics suppliers, please do not hesitate to contact us. [email protected] #relationshipmanagement #partnership #valueimprovement #logurultd #lsp

You can add value to even the most tactical of relationships with an LSP, simply by asking the question: “What else could you do for us and what else do you do for your other customers?” This is so very often missed at the tail end of a supplier base, but we miss the opportunity to find relationships with LSPs that we could grow. More concerningly is the high number of strategic LSP contracts in which the relationship is managed in extremely restricted and tactical way. A strategic relationship needs to add value and opportunity to both the LSP and Customer, yet a rote like approach to basic performance management with perhaps an overlay of a business update from LSP and Customer simply does not cut it in the world of value creation. But most often when we initially engage with clients, this “rote like approach” is all we find. This approach stunts your ability to create value for all parties. We need to design our interactions with our LSPs to be value engines, always searching for the opportunity to improve efficiency, to optimise and to stretch the boundaries of activity. LOGURU has some great, quick benefit delivering, methodology to apply here. How many working relationships look like that married couple of 40 years in which the light went out on years ago? Just going through the motions, heading to a world of beige and over boiled vegetables. Spice up your lives before it is too late! Even some connected thinking would be good, LSP managing outbound logistics might be a good option to manage your inbound logistics for instance. Of course, the cost of entry into value creation is “performance on track” and value creation needs to benefit all parties (more gainshare please!). So, if you want to stop being bored in your business review meetings, consider giving LOGURU a call +44 (161) 913 2879 or email [email protected] Spice up your LSP! Spice up your life! #logurultd #logistics #LSP #CRM #SRM #PRM #SpicyLogistics #ValueEngineering

Unlocking Operational Excellence: The Significance of Key Performance Indicators in Logistics Service Provider Management In the dynamic realm of logistics, where precision and efficiency reign supreme, Key Performance Indicators (KPIs) emerge as the compass guiding operational success. As the backbone of effective management for Logistics Service Providers (LSPs), KPIs illuminate performance metrics, facilitate informed decision-making, and drive continuous improvement initiatives. Measuring Performance: Setting the Course for Success Defining KPIs entails a meticulous process of selecting and aligning metrics aligned with both organisational and contractual objectives. Some thoughts on what to measure below: 1. On-time delivery performance 2. In-full delivery rate 3. Stock accuracy. 4. Health & Safety compliance 5. Productivity Metrics 6. Cost Efficiency 7. Compliance with SLA 8. Non-conforming activities 9. Customer feedback and satisfaction scores 10. Resolution of issues 11. Progress on improvement activities Navigating Performance: Addressing Challenges and Driving Growth When confronted with subpar performance, proactive measures are imperative. Leveraging root cause analytics enables LSPs to delve deep into operational bottlenecks, identify underlying issues, and implement targeted interventions. Embracing a bonus malus system incentivises stellar performance while holding accountable those falling short, fostering a culture of accountability and continuous improvement. Presenting Performance: From Insight to Action The presentation of KPIs is as crucial as their measurement. Adopting a management-by-exception approach enables stakeholders to focus on areas warranting immediate attention, streamlining decision-making processes and accelerating corrective actions. Furthermore, diving deeper into problem areas unveils invaluable insights, paving the way for targeted interventions and sustained performance enhancement. Conclusion: Navigating Towards Operational Excellence In an industry defined by complexity and constant evolution, the strategic deployment of KPIs emerges as a linchpin in the management of Logistics Service Providers. By meticulously measuring performance, addressing challenges with agility, and presenting insights for actionable decision-making, LSPs can chart a course towards operational excellence, driving growth, and delivering unparalleled value to stakeholders. If you need help to define your KPIs or want to review their effectiveness, simply contact us on [email protected] and we will have your operations at full potential in quick time. Join the conversation: How do you leverage KPIs to drive operational excellence within your organisation? Share your insights in the comments below.

Many businesses we interact with have initially limited view of their key business processes. This is really limiting in the search for efficiency and optimisation. Perhaps more concerningly, those businesses that do have some clarity of business processes rarely take that methodology throughout their business. Our understanding of process mapping is deep. Why? Well simply that we understand its value and how transformative it can be. We have supported many clients in understanding their businesses better, sometimes completing end-to-end process mapping of a complex organisation in a couple of weeks. Why do it? Well, it is a great way to define your needs during a tendering process, it is fundamental in selecting, implementing, configuring and testing software solutions - and can form a great basis for all of your training materials and work instructions. One LSP receiving a LOGURU led logistics tender stated that they have never had so much quality of information in a tender document and it made it far easier to accurately understand their clients requirements. So, get intimate with your business, really get to know it and how to make it better. LOGURU - Process Mapping. [email protected] www.LOGURU.co.uk

Is "Bigger" Always "Better" in Logistics? It's time to Rethink Your Partnerships. Logistics today is perpetual risk management—pandemics, labour disputes, climate targets—while CFOs still expect perfect on-time delivery. The reflex has been to award lanes to the biggest LSPs whose banner promise is resilience through scale. Yet scale has a cost. When volume is king, a mid-sized shipper slips down the priority list and cookie cutter processes replace tailored solutions. Meanwhile technology and collaboration are giving smaller and mid-sized logistics providers (SMEs) the tools to out perform. 1. Tech has levelled the field Cloud TMS, API gateways, IoT trackers and predictive analytics are off the shelf. A fleet of forty trucks can run the same live ETA dashboards and carbon calculators as any global player, often faster. 2. Agility beats acreage SME carriers make you a marquee customer, not line 2376 in a global spreadsheet. Decision makers are one call away, so problems resolve and decisions made in hours, not weeks. That intimacy improves your agility. 3. Mind share matters If your spend sits outside your LSPs top quartile, how much attention do you really get? Peak season delays, tactical business reviews and limited innovation are the tell-tale symptoms. 4. Collaboration could multiply capacity sustainably. Digital freight exchanges let regional hauliers match backhauls, crush empty miles and could support co-buying fuel, tyres or insurance—securing scale economics without surrendering flexibility. 5. Data driven modal shift Link road carriers with rail or coastal shipping and CO₂ plummets. A pallet moved by coastal vessel can emit 10% of long haul truck emissions. Add AI and "floating fulfilment centres" on short sea loops to slash lead times without more warehouses. The capital sunk into HS2 could have bought hundreds of new Ro Ro ferries and the port ramps to match, making advantage of UK as an island. Where LOGURU fits We have spent decades researching collaborative models: multi-party capacity pools, shared control tower visibility and new collaborative contracts. Potential for double digit cost cuts, 30 % fewer empty miles and shipment level carbon data ready for CSR audits. The vision is larger than LOGURU. Imagine global LSPs opening their own networks to the same flow balancing logic, valuing utilisation over logo collecting. SMEs and multinationals could operate as one interoperable ecosystem—profitable, resilient, sustainable. Key takeaway Bigger isn't automatically better; smarter is. At your next tender, weigh agility, attention and collaborative potential more than LSP size. Share your thoughts If you would like to receive our white paper on "Empty Running" which diagnoses the causes, shows the opportunities to improve realistically, simply send us a message on 📩[email protected]. #Logistics #SupplyChain #SME #Collaboration #ModalShift #Sustainability #LoguruLtd