💬 Body language: the silent influencer in customer interactions. It’s not just what you say—it’s how you say it. We'll be exploring this and lots more next week. Join us from 21 October for our free, bite-sized training sessions - just 15 minutes long. We’re running three sessions between 21- 23 October, each designed to help you feel safer and more confident at work. You’ll walk away with practical tools and strategies to handle challenging situations. Don’t miss out - these sessions are short, impactful, and completely free. Sign up now! https://lnkd.in/eqpymwXE #training #retailtraining #respectretail #retailtrust #retailers #retailindustry #wellbeing #retailtraining #hope #health #happiness
Retail Trust
Non-profit Organizations
Wellbeing ideas, tools and inspiration for happier and healthier retail colleagues.
About us
Established in 1832, Retail Trust is the trade charity for the 4.5 million people working in retail and the supporting service industries. We improve lives through our wellbeing services, vocational and career development programmes, and supported living estates. The welfare of everyone involved is our key focus so we offer support through physical, emotional, financial, vocational and educational wellbeing and for the over 55s in supported living services. Our key values are caring, innovating and being trusted. Her Majesty The Queen was our Patron from 25 January 1948. Find out more about how we support retail colleagues by visiting our website at www.retailtrust.org.uk
- Website
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http://www.retailtrust.org.uk
External link for Retail Trust
- Industry
- Non-profit Organizations
- Company size
- 51-200 employees
- Headquarters
- London
- Type
- Nonprofit
- Founded
- 1832
- Specialties
- Confidential helpline, Counselling, Grants, Legal advice, Debt advice, Retirement housing, Unemployment advice, Wellbeing services, Wellbeing, Pre-employment training, Re-skill, Coaching, Scholarships, Supported living, Retail apprenticeship, Apprenticeship degree, and Career development
Locations
Employees at Retail Trust
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Stuart Dorman
Chief Innovation Officer
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Darren Sanderson-Williams
DIRECTOR / NED/ VP/AMBASSADOR
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Martin Newman
One of the world’s leading authorities on customer centricity, a global speaker, part time chief customer officer, author, creator of the Mini MBA in…
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Chris Brook-Carter
Chief Executive Officer at the Retail Trust and Trustee
Updates
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Did you know that your mindset is one of the most influential factors in customer-facing roles? Curious to find out why? Join us from Tuesday, 21 October for our free 15-minute training sessions. We’re running three sessions between 21- 23 October, each designed to make a real difference to how you feel at work. You’ll gain practical tools and strategies to help you manage challenging situations with confidence. Sign up now: https://lnkd.in/eqpymwXE Let's Respect Retail #training #retailtraining #respectretail #retailtrust #retailers #retailindustry #wellbeing #retailtraining #hope #health #happiness
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The Retirement Living Awards aim to seek out the best retirement housing projects and integrated retirement communities and services in the UK, seeking innovation, quality and assurance. We're delighted to have won the best owner or operator or rental management company in this year's awards for our supported living services. Thank you for recognising us. We love providing a safe haven and happy community for our residents. https://lnkd.in/eiF2w_ij
Best Owner or Operator or Rental Management Company went to Retail Trust supported living services.
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Whether you’re starting from scratch, getting back into a routine, or looking to shake things up, it’s always a good time to focus on your fitness, and you don’t need a pricey gym membership or fancy kit to get going. From beginner-friendly options like Couch to 5k and walking sports (think football, netball, or tennis at a gentler pace), to boosting the intensity of your usual walk or run, or adding in some yoga for strength and stretch, there’s a way in for everyone. This 13-point plan is full of ideas to help you build a fitness routine that fits your life. 👉 https://lnkd.in/eaY79T4D #hope #health #happiness #wellbeing #retailtrust #retail #retailers #mentalhealth #yourbody #healthyliving #workout #workingout
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Retail Trust reposted this
Stop. Breathe. Take a moment. 🧘♂️ This #WorldMentalHealthDay we want you to remember that your wellbeing matters, and we should all take the time to have a moment to ourselves. 💙 We're incredibly proud of our partnership with Retail Trust, which provides our people with access to support, when they need it most: 📞 A 24/7 Wellbeing helpline - for when they just need someone to listen 🗣️Short Term Counselling - to support them through difficult life events 💰 Financial Aid - when they need that extra bit of financial support 🌞Online personalised wellness hub - for access to content that will support them Sending that little bit of extra love from #TeamAldi today. 🫂
#TeamAldi
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Today is World Mental Health Day — but every day is a good day to look after your wellbeing. Take a look at how we supported James when he needed help. You’re never alone — we’re always here for you. Call us anytime. Our wellbeing helpline is available on 0808 801 0808 (UK) and 1800 911 810 (ROI). #WorldMentalHealthDay #WMHD
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Facing abuse and feeling unsafe isn't part of the job. Yet, 47% of colleagues tell us that they don’t feel safe at work. And 56% of those who feel unsupported want to leave the retail sector. That’s why giving colleagues the tools and support they need can make a huge impact. Just 15 minutes each day, between 21-23 October is a good place to start. Our free training is short, practical, and could make a real difference in how you and your colleagues feel at work. Can you afford to miss it? Sign up now here: https://lnkd.in/eqpymwXE #training #retailtraining #respectretail #retailtrust #retailers #retailindustry #wellbeing #retailtraining #hope #health #happiness
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Have you saved your seat yet? Our Leaders' Summit agenda is now live! Take a look here: https://lnkd.in/e35wsh77 If you are a leader in retail, join us on 6 November for a day designed to help shape your 2026 wellbeing and engagement strategies with real-world solutions and bold ideas. See you there! #hope #health #happiness #retail #retailtrust #retailers #hr #hrevents #retailevents #retailnews #retailwellbeing #wellbeing
Our Leaders' Summit returns on 6 November! 𝗜𝗻𝘀𝗽𝗶𝗿𝗶𝗻𝗴 𝗰𝗵𝗮𝗻𝗴𝗲. 𝗗𝗿𝗶𝘃𝗶𝗻𝗴 𝘄𝗲𝗹𝗹𝗯𝗲𝗶𝗻𝗴 𝗶𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝗼𝗻. 𝗦𝗵𝗮𝗽𝗶𝗻𝗴 𝘁𝗵𝗲 𝗳𝘂𝘁𝘂𝗿𝗲 𝗼𝗳 𝗿𝗲𝘁𝗮𝗶𝗹. The summit will bring together senior retail leaders for a powerful day of insight, innovation and action. This year’s programme is designed to help shape your 2026 wellbeing and engagement strategies with real-world solutions and bold ideas. Register for your place here: https://lnkd.in/e9daUACi We can't wait to see you there! #retail #retailtrust #retailleaders #hope #health #happiness #retailevents #retailers #retailindustry #wellbeing #wellbeinginretail #events
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What you eat can make a big difference to your energy, mood and long-term health. With a few smart swaps and mindful choices, you can nourish your body and enjoy every meal. Here’s how to get started: https://lnkd.in/erqsfrQ4 🍞But first, count on carbs Carbohydrates, like bread, rice, pasta, cereal and potatoes, are your body’s main energy source, and should make up just over a third of what’s on your plate. #hope #health #happiness #wellbeing #retailtrust #retail #retailers #mentalhealth #yourbody #healthyliving
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Retail Trust reposted this
It was great to be at Fashion Retail Academy recently to hear how our funding of the Breakfast Club was having an impact on attendance, attainment and engagement for students. Starting the day right is so important for learning and development. We also had some great conversations around how we could work on further collaborations to support the futures programme, fundraising and teaching and learning. Excited about what we are doing and where it can go. As a charity we support young people getting into retail, employees working in retail and those that have retired and live on one of our amazing independent living estates.
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