The build-up to Black Friday isn’t just a weekend anymore, it’s become Black November. 🛍️ Over the past few years, we’ve seen the traditional “one-day frenzy” evolve into a month-long retail marathon. Shoppers are now primed to expect early discounts, rolling deals, and constant value throughout November, not just on Black Friday itself. For retailers, that shift brings both opportunity and pressure: 🕒 Longer campaigns mean more touchpoints to engage customers, but also a greater need for consistency, stock management, and strategic pacing. 💸 Shoppers are savvier than ever, comparing prices and waiting for the right moment to buy. 💬 Brand trust and transparency matter more, gimmicky “sales” won’t cut it when consumers have a month to do their homework. This extended shopping season is a chance to build relationships, not just revenue. Those who plan, personalize, and communicate clearly throughout November will be the ones who truly win this “new normal” of retail. Are you ready for Black November?
About us
At type, we’ve built an AI-powered claims engine that automates the entire carrier claims process from identifying lost, late, or damaged parcels to resolving them with minimal to no manual input. No spreadsheets. No inbox chaos. No chasing carriers. Our platform tracks every shipment from dispatch to delivery, proactively flags issues, and manages all claim communications within a single portal. That means no missed claims, no communication breakdowns, and no wasted time. We don’t just simplify the claims process we remove it from your to-do list entirely. If you're ready to turn carrier headaches into recoverable revenue, we’d love to show you how.
- Website
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      www.typeglobal.com
      
    
  
                  
External link for Type Global
 - Industry
 - Software Development
 - Company size
 - 11-50 employees
 - Headquarters
 - London
 - Type
 - Privately Held
 - Founded
 - 2025
 - Specialties
 - Courier Claims, Carrier Claims, Lost Parcels, Damaged Parcels, Late Parcels, Invoice Reconcilliation, Ecommerce, Missing parcels, Shopify, Logistics, Retail, and Claims
 
Locations
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                    Primary
                  
                Get directions
Grange Barn
Pikes End
London, HA5 2EX, GB
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                Get directions
Grange Barn
Pikes End
London, HA5 2EX, GB
 
Employees at Type Global
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Matthew Walker
Business Development Director - Supporting Carriers & Senders to Automate the Claims Process
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Joshua Meeking
Co-Founder & CTO at Type Global | AI-Powered Claims Automation for Retailers & Carriers
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Kevin Bright
Business strategist, executive counsellor, revenue growth management innovator
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Carly Appleby
Implementation Analyst at Type Global | AI-Powered Claims Automation for Retailers & Carriers
 
Updates
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The 10 Worst Online Shopping Habits of 2025 and why they’re hurting everyone Let’s be honest… online shopping has made life so convenient but some habits are quietly wrecking retail, the planet, and even customer trust. Here are the big ones we keep seeing 1️⃣ Ordering 5 sizes just to return 4 it’s costly, wasteful, and avoidable. 2️⃣ Impulse buying during flash sales (hello, buyer’s regret). 3️⃣ Expecting Amazon-level service at £10 prices. 4️⃣ Buying → wearing once → returning. 5️⃣ Saying you care about sustainability, then shopping £2 fast fashion. 6️⃣ Using bad reviews to get refunds. 7️⃣ Claiming “item not received” when it clearly was. 8️⃣ Only buying when there’s a discount. 9️⃣ Buying “dupes” instead of supporting creativity. 🔟 Caring more about platforms than the brands behind them. But the future belongs to brands (and shoppers) who value quality, transparency, and responsibility. What do you think, which of these habits is the worst right now? 👇
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Come and join the team! 🤩
Type Global is hiring! Please tag someone if you know them 🤩 I’m on the lookout for a tech-minded all-rounder (I get that I am looking for a bit of a Dwight Schrute of Tech) to join our growing startup, someone who’s not afraid to get stuck in, wear a few hats, and help shape the next phase of our business. We are looking for someone who loves figuring things out, enjoys a mix of development, product, systems, and problem-solving, and thrives in a fast moving startup environment. You’ll be involved in everything from: Helping develop and improving our tech stack Solving the more complex implementations Supporting product development and integrations Streamlining tools, automation, and processes Helping the team turn ideas into reality If you’re someone who’s curious, adaptable, and excited by the idea of working in a hands-on, fast-evolving business. I’d love to hear from you.
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Another "type" of post that we all love to see 🥰
Honestly this is MASSIVE for us! 🚀 I’m beyond proud to share that Type Global is now working with Boden One of the UK’s most iconic and respected retail brands. This is a huge milestone for us. When we started type, we set out to transform how retailers and carriers manage delivery transparency and claims automation and partnering with a household name like Boden proves we’re making that vision real. Colin Dawes & the rest of the Boden team have been an absolute pleasure to work with throughout onboarding collaborative, forward-thinking, and passionate about giving their customers the best possible experience. This partnership marks another big step on our mission to make delivery experiences smarter, faster, and friction-free. Massive thanks to everyone at Boden and our own Type Global team for making it happen. 🙌 We are fitting into a beauty of a tech stack including Shopify, DAI, Ometria, Amazon Web Services (AWS). Let's go!!! #Partnership #Ecommerce #Logistics #Automation #RetailTech #StartupJourney
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Queen sang a song that's relevant here!! 😁
We did it! 🏆 Words can’t describe how proud I am of the incredible team building Type Global. We’ve just been named Ecommerce Software Extension of the Year 2025 at the UK Ecommerce Awards! 🏅 I would like to pass on my congratulations to all the other businesses in the room, winners or not. It's amazing to see so many people building businesses that are making a positive impact in the world. This is only the start for us, we have gone from an idea, to raising some funds, to launching a scalable MVP, to moving into a live environment to now working with some of the biggest retailers in the UK. We are gaining momentum day by day. Thank you so much for the award Don't Panic Events at the #UKecommerceawards. It means the world to us, sorry we couldn't be there on the evening. We are SUPERRRR busy building our business to win more awards 😁 Thanks again Lee Jamie Powell-Tuck Joshua Meeking Matthew Walker Carly Appleby
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We love to see this "type" of post! 😍
Type Global 🤝 Boulevard Absolutely chuffed that another UK company has launched with Type Global This has been a little different to integrating with Shopify, as both Boulevard developers & type's have been working hard helping get the API ready to ingest the data. By helping Boulevard streamline their internal claims process, we’re set to significantly reduce the workload on their customer service team and give them more time to focus on what really matters, their customers. Shoutout to Connor Anderson Annabella Beesley it's been a pleasure, you've been great to work with and I am really looking forward to seeing this grow. 🌍 About Boulevard: Boulevard is a global leader in marketplace selling, connecting products across 15 categories to customers in over 120 countries. Trusted by top brands and 20+ major retailers, they specialise in powering multi-platform e-commerce at scale. Just some more great news for a Tuesday. 😁
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🚛 UK Logistics: Change, Challenge & Opportunity The UK logistics industry is moving faster than ever and not just on the roads. 📦 Automation is accelerating – nearly half of fulfilment centres now use robotics or AI, with full automation predicted by 2030. ⚡ Sustainability is non-negotiable – fleets are going electric, warehouses are going green, and carbon reporting is becoming standard. 🌍 Post-Brexit friction still bites, especially for cross-border goods, but smarter tech and digital customs are easing the pain. 👷 Talent & skills remain tight – from HGV drivers to data analysts, the talent shortage is reshaping recruitment and retention. Costs are rising, so efficiency and visibility are the new battlegrounds. The winners? Those who embrace automation, build resilient supply chains, and treat sustainability as strategy, not compliance. Change isn’t slowing down and in logistics, standing still is the biggest risk of all. What trends are you seeing on the ground? #Logistics #SupplyChain #UKBusiness #Innovation #Sustainability #Automation
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This is making more headlines than Ruben Amorim. 🖊️ Welcome aboard Matthew!!
It’s a Done Deal! 🖊️ Exciting news from Type Global As of Monday 6th October, we have made one of the biggest signings of the year After a brief stint of working with family (which many will understand, isn’t as easy as it may sound on the outset.) I can truly say that I have never been so happy to receive a call on a Sunday evening. Please join me in welcoming Matthew Walker a true ecommerce & logistics powerhouse and all-round great guy, who’s joining us at type to help drive our next phases of growth by leading our Business Development team. Matt brings not only serious commercial acumen and energy, but also the kind of positivity and integrity that makes a huge difference in any team. Building a business is never a straight line, it’s full of learning moments, pivots, and people decisions that shape the journey. I’m genuinely excited about this next chapter and what we can all achieve together. Welcome aboard, Matthew let’s make things happen 💥
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It's a real problem, and we are here to help the senders and the carriers protect their bottom line. The consumer doesn't understand the cost implications to carriers by just saying "I haven't received my parcel" when they actually have.
The rise of “Denial of Receipt” the hidden crisis in parcel delivery 🚚 More parcels, more disputes, more cost. Customers say, “I never got it.” Couriers say, “We can see a POD” And somewhere in between trust (and money) disappears. Denial of Receipt claims are exploding, draining customer service time, and costing couriers millions. It’s time to fix it with Type Global, better data, and real accountability. I’ve written about why this problem is getting worse and what the industry must do next. 👉 Read the article below #Logistics #Ecommerce #CustomerExperience #CourierIndustry #Automation #DeliveryInnovation
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Another 💎 of a brand! We have launched with Because Of Alice a modern contemporary women's fashion brand founded right here in the UK. Type Global will be partnering with BOA to help reduce the admin burden of raising claims. Whilst supporting the carriers by filtering out invalid claims. No longer wasting time on claims that aren't valid, claiming back time to and cost to invest in improving and already exquisite customer experience. Already working with AYBL Group it was a no brainer for BOA to get involved too. All now benefitting from automation of claims from the type portal. It always a great feeling to become part of formidable tech stack including: Shopify – The e-commerce platform that allows businesses to create, manage, and scale online stores. Descartes Peoplevox – A warehouse management system (WMS) designed for fast-growing e-commerce and retail brands. Richpanel – Customer support platform that helps e-commerce brands manage conversations and self-service support. Klaviyo – A marketing automation platform specialising in email, SMS, and customer data for e-commerce. As always, I can't wait to see this relationship flourish and make the senders and carriers lives easier.
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