World Retail Congress

🎉 WRC 2025 is complete! 🎉 From unforgettable keynotes to next-level networking, WRC 2025 brought our global community together in powerful ways. Whether you joined us in person or followed the journey online, thank you for being part of something truly special. 🎥 Catch the best moments now! Relive the energy, the insights, and the innovation that defined this year's event. 💥 Next stop: BERLIN. WRC 2026 is already in motion and it's going to be bigger than ever. Be the first to hear updates, speaker reveals, and ticket drops: 🔗 Register your interest now for April 27th - 29th: https://lnkd.in/er94XC4u Let’s build the future, together. 🚀 #WRC2025 #WRCBerlin #WRC2026 #Highlights #RegisterYourInterest

A week since World Retail Congress 2025 and I'm still in awe of what a brilliant community we bring together! We were thrilled to have Steph McGovern hosting this years' event - she brought a fabulous and intense curiosity to the stage and in all the interviews she hosted, bringing out the best of our speakers as they took to the stage. Her thoughts here! Particularly on the brilliant women at the top of this critical industry... we were delighted to have such strong representation across the audience and speaker faculty of leaders that are really driving the industry forward with integrity and authenticity. Thanks to you all!

In Episode 3 of the World Retail podcast series AI: Hype vs Reality, we confront one of the industry’s most urgent and complex challenges - cybersecurity and governance in the age of AI. 🎙 Hosted by Ian McGarrigle, Chairman of the World Retail Congress, this episode brings together: · Dr. John Opala, PhD, & Global Chief Information Security Officer, Hanesbrands Inc. · Megha Kalsi, CCISO, CISSP, Partner, AlixPartners Together, they explore: · Why retail is a prime target for cyber threats despite digital advancements · How AI can bolster - or undermine - consumer trust · Striking the balance between personalisation and privacy · The case for trustworthy AI and proactive governance in retail Whether you’re a tech leader or retail strategist, this episode offers a timely, no-hype look at AI’s real-world risks - and how to navigate them. 👉 Tune in now and hear how to lead responsibly in the AI era: https://lnkd.in/g9VsXJ_2 #AI #RetailSecurity #DataGovernance #TrustworthyAI #WorldRetailPodcast #RetailLeadership #DigitalTransformation #CyberResilience

The Lead and World Retail Congress are excited to bring FREE registrations for our brand and retail friends! You can click here for details: https://lnkd.in/dDP-X443 With 3,000+ attendees and 180+ speakers from brands like Bloomingdale’s, Printemps, New Balance, Vans, Andie, Ross Stores, Lulu’s, Lowe’s, Marc Jacobs, Macy’s, OLAPLEX, and so many more!  The Lead Summit brings together globally-recognized scaled brands, high-growth challenger brands, forward-looking retailers, and the next-gen tech enabling the future to showcase the latest innovations in the retail-tech space. Come to solve problems, meet other industry leaders, and stay ahead of innovation. For Brand & Retail friends, make sure to take advantage of FREE registrations while they last! (Please add our name in the ‘how did you hear about us’ field!) Learn more, and register here: https://lnkd.in/gS3S7Z4S And for Non-Brand, Non-Retail friends, you can use this link for 25% off: https://lnkd.in/eSsVw8ti  See you May 28-29 in NYC! #TheLeadSummit

🏆 WORLD RETAIL HALL OF FAME 🏆   💄💋 Last night, our Founder Charlotte Tilbury MBE and CEO Demetra Pinsent were inducted into the World Retail Congress’s Hall of Fame in recognition of Charlotte Tilbury Beauty’s pioneering entrepreneurial spirit. 💖   The World Retail Hall of Fame recognises the achievements of the true legends of the retail world who have founded and led modern retailing’s most iconic companies and brands.    Charlotte Tilbury MBE: "When I created my brand, I aimed to disrupt the beauty industry with a clear vision. I wanted it to be easy to choose and use, and to reignite retail theatre. I'm grateful to Demetra, my Dream Team, investors, and retail partners. I'm proud to continue spreading the magic of confidence." ✨   Demetra Pinsent, CEO: "Twelve years ago, we aimed to build a premium beauty brand that would put Britain on the global map. Our journey from a British start-up to today was made possible by our investors, retail partners, customers, and colleagues. This award is a testament to their efforts." ✨   #RetailInnovation #WorldRetailCongress2025 #RetailCareers

That's a wrap on #WRC2025! Our closing reception brings together delegates, partners, and speakers one final time to celebrate a week of shared ideas, bold thinking and powerful connections. Thank you to everyone who joined us in London to make this year's Congress an unforgettable experience. The conversations sparked here will shape the future of retail long after this year's Congress. Thank you Gieves & Hawkes for hosting us!

Rami Baitiéh, CEO of Morrisons, shares a powerful perspective on retail leadership, cultural change and operational excellence in this keynote Interview with Hani Weiss. A grounded and visionary conversation from one of the industry’s most respected voices.

🚀New report: Beyond the hype: Realising AI’s potential in retail The retail industry stands at the precipice of great change, and there is no turning back. Today, World Retail Congress and AlixPartners unveil this exclusive report, part of our Knowledge Partner report series, which takes a deep dive into one of the Congress's core pillars for 2025: Technology. Inside the report, you'll find: 🔎 The AI applications already revolutionising customer experience, operations, and profitability 🔎 Real-world examples of retailers reinventing business models and driving growth through AI 🔎 Why building strong tech and data foundations must be a CEO priority 🔎 How to tackle cybersecurity, ethics, and trust issues in the AI era 🔎 What it takes to lead people through AI-driven change The race is on. Retailers who act decisively today will define the competitive landscape for the next decade. Are you ready to lead the way? 👉 Access the Report: https://lnkd.in/eEkAbpkq #Retail #ArtificialIntelligence #Leadership #Technology #Innovation #WorldRetailCongress #AlixPartners

📢 New report release: Adapting to a new growth path for retail Retailers today face a defining moment. With persistent macroeconomic pressure, changing consumer behaviour, and intensifying competition – business as usual is no longer an option. This exclusive new World Retail Congress and EY Knowledge Partner report explores how retail leaders can reimagine their business models to thrive. 📌 In the report: ✅ B2B services, retail media & service-led innovations ✅ CEO sentiment and confidence metrics ✅ Strategic M&A and asset repurposing insights ✅ AI and technology-powered omnichannel opportunities ✅ Real-world strategies from today’s most resilient retailers Whether you’re exploring new value streams or reshaping your core business – this report is your strategic roadmap. 👉 Access the Report: https://lnkd.in/e5Gyt7n7 #Retail #BusinessTransformation #Strategy #Innovation #WorldRetailCongress #EY #RetailGrowth #Leadership

📢 New report: Why inclusive leadership matters more than ever Retail is in a moment of transformation - and leadership must transform with it. Today, World Retail Congress and Russell Reynolds Associates release this exclusive report, part of the Congress’ Knowledge Partner series, exploring why inclusive leadership is the single most important enabler of long-term performance in today’s disrupted landscape. 📊 Inside the report: ✅ Why since 2019, only 13 out of 65 newly appointed CEOs in retail have been women ✅ The overlooked roles and structural barriers in the C-suite pipeline ✅ Practical solutions to evolve hiring, retention, and talent development strategies ✅ The traits needed to lead effectively in today’s uncertain environment This report offers critical insight for boards, CEOs, and HR leaders shaping the future of retail. 👉 Access the Report: https://lnkd.in/eMwarK2c #RetailLeadership #InclusiveLeadership #DiversityInRetail #ExecutiveSearch #WorldRetailCongress #RussellReynoldsAssociates #WomenInLeadership #FutureOfWork