🔍 New partnership to support early alcohol intervention in general practice X-on Health have partnered with Drinkaware to integrate early alcohol advice into Surgery Assist, our AI-powered digital care navigator. When patients mention alcohol-related concerns, the chatbot now signposts them to trusted self-help tools, enabling earlier action, supporting public health, and easing pressure on GPs. By delivering timely, compassionate support at the first point of contact, we’re helping practices manage demand while encouraging healthier communities. 📲 Part of our mission to make access simpler and general practice more sustainable. 👉 Read more via Digital Health: https://lnkd.in/e9Wjz2jq Sharon Hanley #PrimaryCare #DigitalHealth #AIinHealthcare #NHS #PublicHealth #SurgeryAssist #Drinkaware #GPAccess #HealthTech
X-on Health
Telecommunications
Woodbridge, Suffolk 2,621 followers
The UK’s leading supplier of digital, data-driven solutions for equal access to primary care in 3,500+ GP surgeries.
About us
With over 20 years of experience in delivering solutions tailored to the needs of GP surgeries, X-on Health is shaping the future of primary care with a mission to remove barriers to access and make healthcare more equitable, efficient and patient-centred. As the leading provider of digital access solutions for maximum interoperability in general practice, X-on Health empowers GP surgeries to manage demand effectively and provide seamless patient journeys. Working with over 3,500 practices across the UK, X-on Health is actively working to build an intelligent, integrated system for primary care. By combining advanced Cloud-based telephony, AI-powered self-service tools and a clinical-grade ambient scribe, with access to data all in one place, practices can move beyond outdated systems and create a truly connected, digital front door to care. X-on Health’s solutions do more than streamline access—they help patients and practices transition to online tools at their own pace. By integrating voice, text and translation capabilities into a joined-up care navigation system, X-on Health ensures that every patient, regardless of digital confidence or language, can navigate primary care with ease to access the right care the first time around. X-on Health is uniquely positioned to lead this transformation. With a proven track record in delivering large-scale, high-impact digital solutions, X-on Health provides the infrastructure, expertise and data to help general practice unlock the full potential of online healthcare. The future of equitable healthcare access is digital. #AI #ArtificialIntelligence #EquitableAccess #CallHandling #ClinicalSystems #ContactCentre #DigitalHealth #Doctors #GPForwardView #GPPractices #Healthcare #HealthProfessionals #HealthTech #Innovation #MakingHealthCareBetter #Medical #NHS #PhoneSystems #PracticeManagers #PrimaryCare #PuttingPatientCareFirst #Technology #Telephony #Triage #10yrPlan
- Website
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www.x-on.co.uk
External link for X-on Health
- Industry
- Telecommunications
- Company size
- 51-200 employees
- Headquarters
- Woodbridge, Suffolk
- Type
- Privately Held
- Specialties
- Cloud Telecoms, Hosted Telephony, Cloud Communications, Hosted Call Centre, Healthcare Communications, Hosted Phone Systems, Secure Cloud Telecoms, Call Recording, Surgery Connect, EMIS Integration, Digital Phone Systems, GP Phone Systems, Patient Navigation System, Surgery Assist, Surgery Intellect, Ambient Voice Technology (AVT), Compliance, Voice Agents, and AI in healthcare
Locations
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Primary
22 Riduna Park, Station Road
Melton
Woodbridge, Suffolk IP12 1QT, GB
Employees at X-on Health
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Neil Miles
Technology & Information Security Director at X-on Health
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Andy Vaughan
Chief Software Engineer at X-on Health and SCG Ltd.
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Martin Kershaw
Director and new business @ SCG Consulting | Telephony, Connectivity, Mobile, M2M
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Danielle Henderson
Primary Care Access Improvement Expert
Updates
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📍 Next stop: Glasgow! We’re looking forward to joining Pulse LIVE Glasgow next week, the go-to event for GP professional development. Catch Danielle Henderson, Jamie Dalrymple and Martin Kershaw from X-on Health on the exhibition floor, where we’ll be showcasing how our digital-first solutions like Surgery Connect, Surgery Assist and Surgery Insights are helping practices manage demand, reduce admin, and improve patient access. 🎓 Free CPD 🤝 Expert-led sessions 🧠 Practical insights ☕ Plus, a chance to connect over coffee If you’re attending, come say hello and find out how we’re supporting GPs and practice teams to deliver sustainable, patient-centred care. 🔗 Register free: https://lnkd.in/eddvvXVN #PulseLIVE #PrimaryCare #GPAccess #DigitalHealth #XonHealth #SurgeryConnect #SurgeryAssist #SurgeryInsights #HealthTech #GeneralPractice #GlasgowEvents
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X-on Health reposted this
I am going to be presenting at the Management in Practice Virtual event on Tuesday 21st October. A presentation and a Q&A session on how X-on Health are supporting practices to move from 'firefighting to foresight' using the digital tools that make up the 'Intelligent Care Navigation System'. By protecting your online consultation tools with automated navigation 24/7, you can reduce inappropriate demand, lower SMS costs, and ease pressure on both your administrative and clinical teams If you would like to register to attend please click the link below: https://lnkd.in/eRXC--DE
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🔔 A couple of weeks ago we launched our first ever magazine, Signal. Every practice in the UK should have received a copy! As the NHS works towards the ambitions of the 10-Year Plan, delivering more joined-up, personalised care, closer to home, we’re showcasing how technology is helping general practice meet this moment. In this edition, you’ll find: 📍 How neighbourhood services are being enabled by integrated digital tools 🎙️ A spotlight on ambient voice and AI, including how Surgery Intellect is transforming clinical documentation 💬 The role of Surgery Assist, our NHS-approved digital assistant, in managing demand and improving access 📊 Real-time insights from Surgery Insights that help practices take more control over capacity, demand and service delivery 🎭 And a behind-the-scenes look at 'Mrs Evans' patient story At X-on Health., we’re building a digital front door for every patient, one that supports practices and neighbourhood teams to deliver first-time resolution, 24/7. With over 3,500 GP practices already using our tools, the impact is real: 🗣️ Ambient voice to reduce admin and free up clinical time 🤖 AI-powered digital triage 📞 Intelligent cloud telephony to manage the ‘8am rush’ 📈 Centralised analytics to drive operational and clinical decision-making 📖 Pick up Signal, have a read, and visit: 🌐 https://lnkd.in/e6JuTaV3 Let’s create a more accessible, equitable NHS, together. #PrimaryCare #NHSTransformation #HealthTech #DigitalAccess #XonHealth #SignalMagazine #SurgeryConnect #SurgeryAssist #SurgeryInsights #SurgeryIntellect #NHS10YearPlan
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🎥 How Chawton Park Surgery saved 3 days of admin time in just 4 months with Surgery Assist. Serving a growing patient population, the team needed a way to manage routine queries without overwhelming the phones. Enter Charli, their new digital assistant powered by Surgery Assist. Since launch, they’ve seen: ✅ 11,000 online queries handled ✅ 1,600 prescription requests processed via Charli ✅ Prescription requests completed in half the time ✅ Noticeable drop in call demand during peak times 💬 “Patients can manage some of their queries themselves, and that’s been a massive benefit for us.” 📽️ Watch the video: https://lnkd.in/e7KvSzkC 📖 Read the case study:https://lnkd.in/egqv3Eqp #DigitalAccess #PrimaryCare #SurgeryAssist #GPAccess #AIinHealthcare #XonHealth #HealthTech #PatientExperience
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🚨 Webinar next week | Join Lucy Glynn and Max Gattlin Join us as we speak with our first Voice Agent, designed to capture online consultation information directly from callers in the queue as well as online, ensuring no patient is left behind. 📞 Expands equity of access by letting patients submit OC forms via phone, web or chatbot ⏱️ Saves admin time with automated data capture 📈 Improves the quality of consultation form data 📊 Streamlines triage through a simple, integrated workflow 📅 30 minutes, high energy, and we always end up revealing something we are not supposed to....not to be missed. Can’t make it live? Register to get the recording. 👉 https://lnkd.in/eANp3uPv #PrimaryCare #DigitalAccess #VoiceTech #NHS #HealthTech #XonHealth #PatientAccess #GeneralPractice
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X-on Health reposted this
X-on Health, a supplier of digital software for equal access to primary care, has partnered with Drinkaware to integrate the alcohol charity’s resources into X-on Health’s AI Surgery Assist chatbot. https://lnkd.in/ehwuw7G3 #healthcare #digitalhealth #alcoholaware #ai
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✨ We had two brilliant days at #BestPracticeBirmingham last week. For X-on Health and our partners at TORTUS, the event was more than a showcase of technology, it was a gathering of people committed to reshaping primary care. From GPs sharing the everyday pressures of practice life, to practice managers keen to learn what’s working elsewhere, every conversation underscored a central truth: real transformation starts with people. Digital tools like Surgery Assist, Surgery Connect, Surgery Intellect, powered by TORTUS, and Surgery Insights can reduce workload, improve access and streamline care. But the starting point isn’t code or automation, it’s connection, listening, and understanding the experience of those delivering and receiving care. It was a privilege to speak with so many who are not just adapting to change, but actively driving it. From reducing the 8am rush, to enabling safer, smarter AI-powered consultations and unlocking the power of data, we’re proud to be working alongside you. The future of primary care is human-first and digitally enabled, and this week reminded us we’re on the right path. #PrimaryCare #HealthTech #XonHealth #TORTUS #NHS #HumanConnection #Community #DigitalAccess #SurgeryAssist #SurgeryConnect #SurgeryIntellect #SurgeryInsights
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📢 Tomorrow at 1PM – Don’t miss out! Join our free 30-minute live session and see Surgery Intellect, powered by TORTUS , in action. ✅ Watch real-time consultation note capture ✅ Explore compliance and clinical safety features ✅ Learn how to embed AI-led documentation into everyday workflows 🕐 Starts tomorrow at 1PM, there’s still time to register and receive the full recording. 🔗 Register now: https://lnkd.in/eD_wdAWU 🎉 Plus, we’re offering a free 3-month trial of Surgery Intellect, the market’s leading AI clinical scribe. Built for safety, speed and ease of use, it’s already helping GPs across the NHS reduce admin burden and focus more on patient care. Whether you're a GP Partner, Practice Manager, PCN Lead or ICB Lead, this is your chance to explore how AI can support a more sustainable model of care. Our October webinar continues next week: 📅 Tuesday 21 October, 2PM #GPAccess #PrimaryCareTech #SurgeryIntellect #AIinHealthcare #DigitalNHS #XonHealth #WebinarSeries
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🧠 Today is World Mental Health Day. Earlier this week, members of our team stepped away from their desks for a lunchtime walk and some fresh air. A simple reminder that time outdoors and conversations with colleagues can make a big difference. Today, we marked the occasion with a mental health quiz (thank you to Alexander Day for organising!). There’s still time to enter, submissions are open until Tuesday. Whether it’s stepping outside, checking in with a teammate or making space for rest, we hope you're finding time to take care of yourself and support those around you. #WorldMentalHealthDay #WorkplaceWellbeing #MentalHealthMatters #TeamXonHealth #PrimaryCareTechnology
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