Dimitri Masin

Today we’re launching a new Ergo (YC W25) feature we built in Y Combinator for every B2B company that sells in Slack. Your CRM is only as good as the data inside it. The problem? Most of that data never makes it there. For many modern companies it lives in Slack. Deals move forward in conversations: next steps, pricing signals, buying intent. But when those happen in Slack connect channels, your CRM stays blind. That means:  – Pipeline bleed  – Stages go stale  – Contacts go missing  – Your pipeline looks healthy when it’s not We fixed that. Add Ergo (YC W25) to your Slack connect channel, and it automatically updates your CRM:  – Update deal amounts, close dates, custom fields  – Create and enrich contacts  – Keep companies and pipeline fresh No more manual logging. No more pipeline bleed. Your sales team is already closing deals in Slack. Now your CRM finally keeps up. Companies like Delve, Rho, and Whop use Ergo (YC W25) to automate their manual sales admin. 👉 Want early access + our internal playbook on how Y Combinator companies are already selling in Slack? 1. Like this post. 2. Drop “Slack” in the comments and I’ll send it over. P.S. I might not get back to every comment — if you want priority access, hit Repost 🔄

258

80 Comments

Everyone’s talking about AI hype. I shared my take with Ramzan Kamali on Yahoo Finance’s Morning Brief. We also covered: → Why companies of all sizes, from global giants to scrappy startups, are choosing Synthesia to scale their comms with video. → How new products like AI dubbing aren’t just bells and whistles for Hollywood studios, they’re accelerating enterprise adoption in a very real way. → The future of jobs in the age of AI (spoiler: it’s not as dystopian as some make it out to be). → And why even if we are in an AI bubble, it still feels fundamentally different from the metaverse or crypto hype cycles. This one will actually produce generational companies. If you’re curious about where AI is going and how video is becoming the new default for workplace communication, give it a watch.

138

20 Comments

It's easy to get distracted by the headline here - $120M in ARR in 7 months (yeah yeah yeah, quite impressive) - but this exchange was the highlight and a nuanced perspective that is getting lost amongst all of the shiny conversations re: agentic commerce & payments: Harry Stebbings of 20VC "What would you most like to do now that you aren't doing or can't do?" Anton Osika of Lovable "So I would like to rethink how the applications are built. Like, what is the best way to build an application... All of those software applications are going to have some sort of AI, and they are going to have completely seamless payment and checkout flows." I wish I could say we had the foresight to see this coming in 2021 when we first started building Basis Theory (we didn't) but we knew *something* was going to change and it would be dramatically impactful. Today, some of the most interesting payments flows are distributed or embedded. Tomorrow, they will be agentic. Agnostic, flexible and modular payments infrastructure is required for all of it 🙌 Check out the full conversation here: https://lnkd.in/gqPTZJD9

75

3 Comments

Some facts about the trajectory of tech in Europe... I keep seeing gloomy posts, but in my experience tech in Europe is transformed compared to back in 2011 when I began my first startup. So I dug into data from DealRoom, CBInsights, Atomico and other sources. There was 1175% growth in venture funding in Europe from 2010 to 2024. Oh, but US funding grew even faster right? Wrong. Europe has been the fastest growing region, and (from a low base) more than doubled its global share. But... unicorns. Well by count of $1bn+ valuation startups, Europe was again the fastest growing region, growing from 10% to 25% of the global total from 2010 to 2024. US public markets dominate tech listings. But last year more than 50% of Nasdaq listings were companies headquartered outside the US. Klarna doesn't stop being a European success story because it listed on the NYSE. We can do even better in Europe, so calls to action are warranted. Burdensome red tape can be reduced; pension funds should allocate to VC; risk taking should be celebrated more. But the transformation is already well underway!

176

15 Comments

Linear became a profitable $1.25B company with <80 people by bucking the “growth at all costs” mindset. CEO and co-founder Karri Saarinen focuses on craft, not metrics. On The Review, he details the company’s slow and deliberate path to product-market fit. He shares how he’s operationalized quality at every step, like: -Validating the idea with coworkers before quitting to work on the company full-time -Building a highly opinionated prototype that met the co-founders’ high standards -Launching in private beta and handpicking early users to join -Staying focused on the day-one ICP of IC product builders even with subsequent product launches -Designing enterprise sales as an extension of the product Read the full story below.

524

20 Comments

At Pigment, we believe that planning should be fast, scalable, and intelligent, not bogged down by manual analysis, siloed data or fragmented tools. The launch of our Analyst Agent is a turning point that brings this to life. Because it’s built into the core of our platform, it understands your models, your business logic, and your workflows. That context enables it to autonomously analyze data, detect anomalies, and generate accurate, actionable recommendations. But this isn’t just about one agent. We’re building a framework where every part of planning - whether it’s modeling, scenario analysis, or execution - is supported by intelligent agents working in sync with each other and people to elevate decision making. Learn more here: https://okt.to/JMZkjd

213

8 Comments

How we built HeyReach.io into a product our customers LOVE?! 😍 The "secret" behind HeyReach's hyper-growth is the product and the support we offer. The only aspect that I'm fully operational in (and obsessed with) nowadays is the product. I do believe in the saying that the CEO should be the CPO of the company. Here are some of the tactics we use in our feature development process: 1⃣️ We don't have a 3-year roadmap - We know only 80% of the stuff we'll ship in a quarter, 50% of the stuff we'll ship in a year. We don't know what HeyReach.io will look like in a year, 2 years, or 3 years. The whole focus is on what HeyReach will look like next month or in 3 months from now. 2⃣️ Feature prioritization: churn reasons, users' pain points, closed-lost reasons, low-hanging fruits ($$$), market-shifting features - Around 70% of the stuff we are working on is improvements. The rest 30% is new stuff. We focus first on the low-hanging fruit (brings new $$$, doesn't cost much to build it), and then at the end on the industry-changing features (yep, they are coming pretty soon, too). Simple, focused, user-centric approach. 3⃣️ Clear product-development process, building teams on the go & single owner per a feature phase - There are multiple phases of feature development @ HeyReach. Idea, wireframe, design, development, testing, launch, revision. A team is assembled for each feature, and a separate Slack channel is created for that feature, containing only the members of that team. There's always a single owner per phase, and it's his responsibility to ping all stakeholders and get info from them. Ideally, once the feature moves from one phase to another, we shouldn't get it back (since it means we've made a mistake somewhere in those phases). I'll write a new post about each of the phases in detail. 4⃣️ We never listen to the *exact* user feedback, but to the *exact* problem that the user has - We "don't know anything about the market"; our users literally create our roadmap; we live and breathe USER FEEDBACK. Yet, we never implement it in its exact form 🤨. We rarely look at our public roadmap and feature suggestions (sorry guys), and almost never implement the feedback as is. The thing is that users care only about solving their current problem, AS SOON AS POSSIBLE, and they don't care how your product will look/work with that feature suggestion, or know the direction you are going to. And they shouldn't care. It's your job as a founder to uncover what's "hidden" behind that feature suggestion and find a way to implement it into your product in the simplest way. Also, you can get the real user feedback after they start using the feature, not by you pitching it to them. =========================== You can see a screenshot of our product improvement roadmap and how we categorize feedback. 📊 User satisfaction, Frequency of the issue, Revenue impact, and later: cost of development

132

13 Comments

We are starting a new Blog Series: 𝐀 𝐏𝐫𝐚𝐜𝐭𝐢𝐜𝐚𝐥 𝐆𝐮𝐢𝐝𝐞 𝐭𝐨 𝐀𝐈 𝐀𝐠𝐞𝐧𝐭𝐬 𝐟𝐨𝐫 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐔𝐬𝐞𝐫𝐬. Since launching Nuvi, we’ve seen business users across industries bring us countless interesting AI agent use cases—many we hadn’t imagined ourselves. At the same time, we keep hearing the same thing: AI feels like it’s moving too fast, too technical, and too confusing. People don’t want to miss the real opportunities to use it in their day-to-day work, but beyond iterating on email drafts with ChatGPT, they don’t know where to start. This series aims to cut through the noise. We’ll show where AI agents can actually add value in real business settings, where they don’t yet, and how to think about what’s worth trying today versus what’s still just a demo. The first post is a light intro article: 𝐖𝐡𝐚𝐭 𝐀𝐫𝐞 𝐀𝐈 𝐀𝐠𝐞𝐧𝐭𝐬, 𝐚𝐧𝐝 𝐖𝐡𝐲 𝐓𝐡𝐞𝐲 𝐌𝐚𝐭𝐭𝐞𝐫 𝐟𝐨𝐫 𝐘𝐨𝐮𝐫 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬. In the coming weeks, we’ll also cover: • How to Spot High-ROI AI Opportunities (and Traps) in Your Business • Who should build AI agents, engineers, consultants, or business users • AI agent use cases that work today (and those to skip for now) For those following our technical content, we’ll continue sharing those pieces in the technical category. Link in comment section. Image generated with Nano Banana. Stay tuned! #practicalguide #aiagent #roi #aiforbusinessuser

26

1 Comment