“I struck gold with Jennifer as a mentor. What she doesn't know about Customer Advocacy isn't worth knowing. Jenn has generously shared her expertise and happily introduced me to equally excellent industry peers. She understands the importance of relationship building. This is evident from her dozens and dozens of recommendations. Jenn is a pioneer with a big heart and extensive knowledge who is a pleasure to know.”
About
Charismatic and results-driven Customer Marketer specializing in Customer Advocacy and…
Contributions
Activity
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Me showing up here to overshare on a daily basis 🫡
Me showing up here to overshare on a daily basis 🫡
Liked by Jennifer Susinski
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Big shout out to the bneXt team. Looking forward to working with you and providing the most advanced cybersecurity platform to businesses across…
Big shout out to the bneXt team. Looking forward to working with you and providing the most advanced cybersecurity platform to businesses across…
Liked by Jennifer Susinski
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Generative AI can help scale tasks like writing posts, tagging references, summarizing feedback. But there’s one thing it can’t do: build trust. 🤖…
Generative AI can help scale tasks like writing posts, tagging references, summarizing feedback. But there’s one thing it can’t do: build trust. 🤖…
Liked by Jennifer Susinski
Experience
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Education
Licenses & Certifications
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Customer Success Leaders Fellowship
Customer Success Collective
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Volunteer Experience
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Afternoon Tea Host
Re-engage
- Present 6 years 6 months
Social Services
I have found a way of turning my love for hosting people into making a difference in the lives of people. I host afternoon teas for a lovely group of seniors. There is nothing better than an afternoon tea to spoil them, hear the stories they share and simply make them feel special!!!
Honors & Awards
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Biggest Impact of Customer Experience
Influitive
This award was given to me as a direct effect to the seat I provide customers at HPE’s table. Bringing our customers i to various folds of the company allows us to offer them a better experience across the board!
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HPE Gold Star of Marketing Award
HPE
This yearly award was given to me for the vast impact I brought to our customers globally.
Recommendations received
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LinkedIn User
55 people have recommended Jennifer
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A positive mental attitude is one of the most powerful tools you have. It helps you enjoy your job, your family, your life—and it leads to success…
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https://lnkd.in/dnk35GvF
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I've been sharing updates about the net zero institute's #Unconference for a a while now, and I'm excited to say that it took place last week! It…
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If you’re still reporting on “activities” instead of 𝗥𝗢𝗜, it’s time to level up. In our latest blog post we break down how to: ✅ Align advocacy…
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Customers don't come to your conference for the content... As Nick Mehta so wisely recognized in today's Pulse keynote, customers show up for each…
Customers don't come to your conference for the content... As Nick Mehta so wisely recognized in today's Pulse keynote, customers show up for each…
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“Does it work?” “Will it work in my environment?” These are the two questions we hear most often at 7AI. And after a year of real-world use, we have…
“Does it work?” “Will it work in my environment?” These are the two questions we hear most often at 7AI. And after a year of real-world use, we have…
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𝗦𝘁𝗼𝗿𝗶𝗲𝘀 𝗳𝗿𝗼𝗺 𝘁𝗵𝗲 𝗲𝗱𝗴𝗲 This past week, I had the opportunity to visit the 𝗵𝗲𝗮𝗱𝗾𝘂𝗮𝗿𝘁𝗲𝗿𝘀 𝗶𝗻 𝗛𝗼𝘂𝘀𝘁𝗼𝗻 of one of…
𝗦𝘁𝗼𝗿𝗶𝗲𝘀 𝗳𝗿𝗼𝗺 𝘁𝗵𝗲 𝗲𝗱𝗴𝗲 This past week, I had the opportunity to visit the 𝗵𝗲𝗮𝗱𝗾𝘂𝗮𝗿𝘁𝗲𝗿𝘀 𝗶𝗻 𝗛𝗼𝘂𝘀𝘁𝗼𝗻 of one of…
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What sinks most advocacy programs isn’t what’s above the surface. It’s what’s hiding underneath. 👇 You can have customer stories, references…
What sinks most advocacy programs isn’t what’s above the surface. It’s what’s hiding underneath. 👇 You can have customer stories, references…
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