HaloITSM

Are you using Halo to its full potential?🤔 We want to ensure every customer is getting the maximum value from their investment. That's why we're excited to announce Halo Exploits, a new, hands-on workshop series designed exclusively for our customers. Forget passive webinars. These sessions are all about building something practical you can take back to your organisation, helping you exploit Halo’s full potential. Our first in-person event lands this October, tackling one of the most critical (and often most challenging) foundations of modern ITSM. Pre-registration gets first access, but any remaining spaces will only be available to members of our private LinkedIn group 👉 Halo Exploits Group: https://lnkd.in/epRzvzqF Join today to get early access for future events!

Join Halo, HappySignals Ltd and XLABS on Wednesday, September 17, at 14:00 BST | 15:00 CEST for an insightful session and explore the real-world benefits of a human-focused approach to Service Management. In today’s workplace, productivity, employee satisfaction, and innovation depend on understanding how people actually experience internal services across the organisation. The old way of measuring success, through SLAs alone, is no longer enough. It’s time to look beyond the traditional metrics and understand the real experiences with technology, as SLA's no longer tell the full story. Find out more and sign up here: https://lnkd.in/etEA5Ppr

We are excited to share that we are now the front-of-shirt sponsor for Ipswich Town FC, passed on from minority owner and long-term supporter, Ed Sheeran. The sponsorship sees the Halo logo feature across the men’s, women’s and academy kits for the 2025/26 season, making it the biggest sponsorship in the club’s history. With our headquarters in Stowmarket, just a short drive from Portman Road, we are looking forward to supporting the local community and investing in the region’s growth together. Ed Sheeran remains closely connected to the club and has publicly supported Halo stepping into the role. Find out more about the partnership in our new blog: https://lnkd.in/eNquSvjy

The HaloSphere Masterclass series continues this week, with six more sessions now live on our YouTube channel 🪐 We’re releasing new talks every Friday throughout July, making it easy to stay up to date with everything you missed - or want to revisit - from HaloSphere25. Last week’s sessions are already live, and this week, you’ll find: ▫️ Introducing Halo's Next-Gen Chat Experience – with Isabel Pearson ▫️ Next-Level Runbooks: Smarter, More Flexible Automation – with Benedict Barrett ▫️ Simplify Global Support with AI Translations – with George Wallace ▫️ Automating Actions Based on Date Triggers – with Harriet Nunn ▫️ Intelligent Workflows: Dynamic SQL at Action Level & API-Driven Custom Fields – with Guy Ward ▫️ Smart Change Enablement: Risk Scoring, Change Freeze & Impact Awareness – with Jason Lam 📺 Watch the full playlist here: https://lnkd.in/exYbA8K2 🔔 Subscribe to our YouTube channel so you don’t miss the next round: https://lnkd.in/ebJrbUhM

Last quarter’s update includes a range of new features aimed at improving day-to-day use of the Halo platform. From AI-driven ticket linking and configurable risk scoring to interface updates and better asset tracking, this release includes practical changes to how tickets are logged, managed, and reported on – reducing the need for manual triage, improving data visibility, and supporting more structured processes. Find out what’s new in Q2 and how each feature can be used across your environment: https://lnkd.in/ebhUgW9Y

Catch up on the latest webinar from Jason Lam and Thomas MacKenzie from Lansweeper for on turning asset data into real insight - powering better decisions across both service and security. Whether you’re tackling incidents, vulnerabilities, or change, we’ll show how Lansweeper and HaloITSM helps you: ✅ Close the asset context gap ✅ Prioritise and remediate faster ✅ Take action at scale with better data 📺 Watch here: https://lnkd.in/dEvN5fhy