Resolver Trust & Safety’s cover photo
Resolver Trust & Safety

Resolver Trust & Safety

Technology, Information and Internet

Providing Trust & Safety intelligence and advisory services to tech companies, governments, and regulators since 2005.

About us

Resolver’s Trust & Safety division was founded in 2005 (then known as Crisp). For the intervening 20 years, we have been combating online abuse, with a central aim to protect children, vulnerable users and the platforms which host them. Our Trust & Safety experience and longevity are unique in the industry; we are deeply proud of the impact we have had and continue to have, and we take our responsibilities as a major partner in this sector seriously. We are a UK-based Trust and Safety partner with a mission to make the digital world safer. Drawing on two decades of experience in the Trust and Safety sector, we deliver outstanding intelligence and advisory services to our partners. Our business was founded in Leeds, UK, and now has offices in Leeds, London, Chicago and Manilla. We work with social media companies, search engines, app stores, games platforms & services, Generative AI model makers, NGO partners, governments and regulators to deliver our mission. We specialise in core online harm identification and mitigation including, but not limited to: child safety, mis and disinformation, hate speech, violent extremism, suicide and self harm, adult content and illicit monetisation. We provide a global, nuanced, and flexible service.

Industry
Technology, Information and Internet
Company size
201-500 employees
Headquarters
Leeds
Founded
2005

Updates

  • Two decades of change in what we call “threat”. 🔎 In 2005, the biggest concerns for online platforms looked very different from today. Over time, regulations have sharpened, expectations have risen, and what once sat in a grey area is now a clear threat. Our second blog in the “20 Years in Online Safety” series reflects how definitions of harm and responsibility have evolved, and how those changes have shaped our own journey at Resolver. 💡 From reactive moderation to proactive protection, each milestone has pushed us to rethink not just what safety means, but how it’s achieved. It’s a look back at how far we’ve come, and a reminder of how much further our industry still has to go. Danielle Williams, Lead Subject Matter Expert, Child Endangerment and Oliver Clements, Lead Risk Detection Engineer, dive into how online threats have changed over time, and how Resolver approaches our taxonomies. Read here ➡️ https://lnkd.in/eix5yvpj #Resolver20 #OnlineSafety #ChildProtection

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  • Twenty years ago, online child protection looked very different. The threats were simpler, the platforms were fewer, and the pace of change was slower. Since then, the internet — and the risks facing children — have evolved beyond recognition. In the first article of our series “20 Years in Online Safety: Reflecting, Evolving, and Adapting,” George Vlasto and Henry Adams reflect on how Resolver has adapted to protect children in an ever-changing online landscape. From detecting grooming behavior in thousands of text messages in 2005, to developing machine learning tools that identify complex threat patterns today - this piece explores how technology, expertise, and collaboration have shaped our approach. The challenges may have changed, but our mission hasn't. We’re still here to help platforms, regulators, and policymakers stay one step ahead of those who seek to cause harm. Read our reflection here ➡️ https://lnkd.in/eHPxqAHU #Resolver20 #OnlineSafety #ChildProtection

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  • In 20 years, the threats children face online have evolved just as quickly as the technology itself. 💻 This week, we launch the first article in our “20 Years in Online Safety” series: “Two Decades of Protection: The Constant Evolution of Online Child Safety.” It's a retrospective from George Vlasto and Henry Adams on how far we’ve come, and why the work is far from over. Stay tuned for the full series as we reflect, evolve and adapt together. #Resolver20 #OnlineSafety #ChildProtection

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  • 📣 20 years ago, the internet looked very different. But one thing hasn’t changed: the need to protect children online. This November marks 20 years of Resolver’s work in online safety—two decades of evolving threats, new technologies, shifting regulations and global collaboration. To mark this milestone, we’re launching a special content series: “20 Years in Online Safety: Reflecting, Evolving, and Adapting”. 🛡️ Over the coming weeks, we’ll explore how online harms have changed, what we’ve learned along the way, and what the next 20 years will demand from platforms, regulators, and all of us working to keep children safe. Follow along for expert insights, untold stories, and lessons learned. 💡 #Resolver20 #OnlineSafety #ChildProtection

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  • Concluding INHOPE 2025 🎤 The Summit concluded with a closing panel chaired by Robbert Hoving (Offlimits), where Resolver's George Vlasto joined Mick Moran (Irish Internet Hotline), Jacqueline Beauchere (Snap Inc.), and Elliot C. (Revontulet) to reflect on the two days of insights through the lens of current and emerging online trends. The panel discussions strongly underscored the need for continued collaboration and adaptability in an increasingly complex digital landscape. A key takeaway was the importance of driving greater attention and action among other sectors, particularly finance and technology, to address this global issue. We are delighted that George was able to contribute his deep expertise in trust and safety to these crucial conversations, reinforcing Resolver's commitment to leading the charge in creating a safer online world. #ChildSafety #INHOPE #TrustandSafety

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    📢INHOPE Summit Update! The second half of the day featured a presentation and workshop by Nadia Jung (Red Barnet) on the challenges of livestreamed abuse. She shared findings from research in the Philippines, highlighting the socioeconomic and cultural factors driving this crime, how payments are facilitated, and how financial institutions can help detect and prevent suspicious transactions. The day concluded with a closing panel, chaired by Robbert Hoving (Offlimits) featuring Mick Moran (Irish Internet Hotline), George Vlasto (Resolver Trust & Safety), Jacqueline Beauchere (Snap Inc.) and Elliot Chandler (Revontulet) reflecting on two days of insights through the lens of current and emerging online trends. Discussions underscored the need for continued collaboration and adaptability in an increasingly complex digital landscape, and the importance of driving greater attention and action among other sectors to this global issue. As we close the Summit we look forward to ending the day with a post-event networking kindly hosted by the Autoriteit online Terroristisch en Kinderpornografisch Materiaal (ATKM) and the Dutch Embassy in D.C. Keep your eyes open for a public recap in the coming weeks!

  • Day one at the INHOPE Summit 2025 💡 Frances McAuley, our Director of Product, joined Juliet Shen (ROOST.tools), Tyler Hand (Block), Brian Herrick (Thorn) and Sean Litton on a panel discussion to tackle a crucial topic: leveraging AI and automation to identify perpetrators and map out extensive criminal networks. The group shared practical case studies, tools, and approaches for distinguishing offender types and uncovering complex, multi-jurisdictional operations. #TrustandSafety

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    8,374 followers

    📢INHOPE Summit Update! With the landscape of interconnected crimes mapped out, the focus now shifts to solutions. Two global initiatives take centre stage: 👉 Abby Roberts presents the Universal Classification Schema, INHOPE's common framework for classifying child sexual abuse material. 🔗https://ow.ly/kJOn50Xbco7 👉 Sean Litton (Tech Coalition) shares how Project Lantern has developed — and where it is headed next. 🔗https://ow.ly/RZcZ50Xbcp0 The conversation then moves to innovation. In a panel moderated by Sean Litton, Juliet Shen (ROOST.tools), Tyler Hand (Block), Frances McAuley (Resolver Trust & Safety) and Brian Herrick (Thorn) explore how AI and automation can be used to detect perpetrators and trace wider criminal networks. They share practical approaches, case studies, and tools that can distinguish between different types of offenders and help uncover complex, multi-jurisdictional operations. Looking forward to our upcoming session during which we will explore and identify the financial systems at play behind digital crimes.

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    View profile for Mollie Landers

    Lead Subject Matter Expert: Violent Extremism | Trust and Safety

    I’m pleased to have been invited back to deliver an employability briefing to Swansea University students pursuing their master’s in cyber crime and terrorism. Thank you Joe Whittaker for facilitating again! For lots of us working in trust & safety, it’s something we stumble into rather than actively seek out, despite its prevalence. I’m glad to have had the chance to introduce students to trust & safety as a clear and rewarding career pathway, rather than something discovered by chance. Following my last session, we (at Resolver Trust & Safety) partnered with the university to establish an internship programme, giving one of the students the opportunity to gain hands-on experience in trust & safety and creating a more direct route into the field. The programme was incredibly successful, and we look forward to welcoming another intern next summer! ☀️

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  • We’re rounding off October in Slovenia at the EU DisinfoLab, 15-16 October🇸🇮 Disinformation is one of the most pressing Trust & Safety challenges of recent years. Resolver is proud to be joining exports across Europe to share intelligence-driven approaches for combatting harmful narratives online. ⁉️ Attending the event and want to talk to us? Reach out to Richard S., Lead Subject Matter Expert, Mis/Disinformation, and Tom Hunter Johnston, Senior Account Executive to collaborate on solutions that protect truth and trust in the online world. #TrustandSafety #Disinformation #Resolver

  • Thank you Trust & Safety Professional Association for a fantastic APAC event 🇸🇬 Resolver's Ayush Verma delivered a critically important session - Navigating Truth: Mitigating Misinformation, Disinformation, and Violent Extremism in the India-Pakistan Crisis—Lessons for the Future of Trust & Safety in APAC. The case study, which dissected the information harms following the Pahalgam attack, served as a stark demonstration of how rapidly misinformation, disinformation, and extremist rhetoric can escalate geopolitical tensions. This session powerfully demonstrated that the future of Trust & Safety in APAC hinges on developing sophisticated, regionally aware defences against evolving forms of online harm. #TrustAndSafety #APAC #Misinformation #Disinformation #ViolentExtremism #TSPA

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