Turn Website Visitors into Paying Customers
WPChat transforms casual visitors into valuable conversations through automated Chat Funnels, world-class live support on WhatsApp, Messenger, and Telegram, plus AI-powered FAQs that answer questions 24/7.
Get WPChat Now- Live Chat Support
- Smart FAQs
- Chat Funnels
- Multiple Platforms
- Agent Management
- Sales Analytics
Everything You Need to Turn Chats into Sales
WPChat turns your website into a conversation machine that captures leads, converts visitors, and delivers exceptional support across WhatsApp, Messenger, and Telegram – all from your WordPress dashboard.
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Why Customers Love WPChat by Smash Balloon
Tired of losing customers because support is too slow or complicated?
Imagine if you could be there for your customers instantly, right when they need you, on the apps they already use every day. That’s WPChat! We make customer support effortless, and that’s why our users love us!
Chat assistant in Minutes: 3 Easy Steps
In just 3 simple steps, you’ll be ready to connect with your customers.
✓ Enter your WhatsApp number
✓ Choose your chat theme
✓ Customize where your chat assistant appears on your site
Powerful Features for When You Need Them
WPChat packs powerful features to handle complex customer interactions with ease:
✓ Let our smart AI chat assistant handle initial inquiries, answer questions using your documents, and guide users efficiently.
✓Design message funnels to guide customers, answer common pre-sales questions, or direct them to the right support agent.
Answer Common Questions Automatically
WPChat by Smash Balloon lets you free up your support team to focus on complex issues, while your customers get instant answers to common queries, 24/7.
✓ Easily add unlimited FAQs directly into your chat assistant in just a few clicks.
✓ Your chat assistant gives immediate answers to popular questions, even outside of business hours
✓ Free up your agents to tackle more challenging issues and provide personalized support where it’s needed most.
Powerful Analytics to Help You Grow
WPChat’s comprehensive analytics dashboard gives you the data you need to make smart decisions and drive growth.
✓ See chat interaction and customer conversion rates
✓ Identify your busiest times to optimize support
✓ Analyze FAQ performance for better customer service
✓ Track agent performance and improve team efficiency
Frequently Asked Questions
Do you have a question about WPChat by Smash Balloon? See the list below for our most frequently asked questions. If your question is not listed here, then please contact us.
If you’re just starting out and want to chat 1-on-1 with visitors on WhatsApp, Messenger, or Telegram, go with Basic — it’s everything you need to get started.
Growing and want to automate lead capture or collaborate with teammates? Plus is a great fit (and the one most users choose).
Running multiple sites or handling client projects? Elite gives you unlimited scale and flexibility.
WPChat turns your website from a passive brochure into an active sales tool. Our Pro plans include Chat Funnels, which act like a 24/7 salesperson on your site, answering pre-sales questions and guiding visitors to purchase. By connecting with customers in real-time on the messaging apps they already use, you can answer their final questions and close the deal before they leave your site, dramatically reducing cart abandonment.
Absolutely. The average support team spends hours answering the same questions over and over. WPChat’s AI-Powered Smart FAQs handle these repetitive queries automatically, 24/7. This frees up your team to focus on high-value conversations that require a human touch, like closing a complex sale or handling a sensitive customer issue.
When your business grows, WPChat grows with you. You can upgrade your plan anytime from your dashboard, and we’ll automatically adjust your billing so you only pay the difference.
We are confident you’ll love the impact WPChat has on your business. If you don’t feel it’s the right fit for any reason, just let us know within 14 days for a full refund, no questions asked.
From the Blog
Built by Your Friends at Smash Balloon
For years, you’ve trusted Smash Balloon. From effortlessly embedding social feeds to showcasing your best content, we’ve been in your corner, simplifying WordPress and helping you grow. Now, we’re bringing that same ease and reliability to customer support.
When you choose WPChat, you’re not just getting a customer support plugin. You’re benefiting from the expertise and reliability of Smash Balloon, a name trusted by millions in the WordPress community.
