October 17, 2025 10:44 AM
Amazon aids communities after devastating losses in central and southeastern Mexico
Amazon has donated and delivered more than 13,000 emergency supplies to flood-impacted communities in Mexico in partnership with local nonprofits.
The supplies—including tarps, hygiene kits, and debris and flood cleanup equipment—are helping hard-to-reach communities deal with devastating losses after floods, including lost loved ones, destroyed homes, and impassable roads. The damage triggered by torrential rain and landslides extends across five Mexican states, including Veracruz, Puebla, Hidalgo, Querétaro, and San Luis Potosí.
“We stand with everyone affected by this terrible disaster,” said Diego Méndez de la Luz, director of operations at Amazon Mexico. “Hours after the floods, we started quickly mobilizing our products, our people, and our resources to help communities recover as soon as possible. Personally, as a proud Veracruz native who spent much of my childhood in the Huasteca region, I am honored to support these efforts and grateful for what our organization is willing to contribute.”
A newly opened Disaster Relief hub near Mexico City was essential for Amazon to donate and deliver essential items hours after the floods hit. The hub is stocked with essential items to support communities as quickly as possible in the aftermath of natural disasters. It’s one of 15 hubs situated around the world to assist disaster-impacted communities. Opened in February, the Mexico hub previously supported communities after a severe thunderstorm flooded many parts of the state of Tamaulipas in April.
Amazon is working with local nonprofits to get help where it’s needed most
Amazon is working closely with the Mexican Red Cross (Cruz Roja Mexicana), Centro Nacional de Apoyo para Contingencias Epidemiológicas y Desastres (CENACED), and a network of 60 food banks (Bancos de Alimentos de Mexico) to serve communities impacted by the latest severe floods. Hundreds of communities are cut off from the rest of the country after roads and bridges collapsed.
In addition to donating and delivering supplies, Amazon employees are volunteering as relief coordinators, packaging essential items, and supporting our nonprofit partners. Amazon will continue to provide support to our neighbors in need in the coming days and weeks.
Since 2017, Amazon has donated and delivered more than 26 million relief items to support people impacted by more than 200 disasters worldwide. Learn more about our disaster relief efforts.
October 13, 2025 12:07 PM
Amazon is coordinating with local relief agencies to get supplies where they're most needed
Cruz Roja MexicanaAmazon is donating and delivering essential relief supplies to flood-impacted communities in Mexico in partnership with local nonprofits, including the Mexican Red Cross (Cruz Roja Mexicana) and a network of 60 food banks (Bancos de Alimentos de Mexico).
Torrential rain from Tropical Storms triggered deadly landslides and flooding across five Mexican states, including Veracruz, Puebla, Hidalgo, Queretaro and San Luis Potosi.
Amazon will donate and deliver supplies from our Disaster Relief hub near Mexico City, which is stocked with flood mitigation equipment, hygiene kits, and other essential items to support communities as quickly as possible after natural disasters strike. Our Mexico hub is one of 15 hubs situated around the world to assist disaster-impacted communities.
Employee and partner safety is Amazon’s first priority when disasters strike. Dedicated teams work around the clock to provide alerts and up-to-date information when severe events like this occur to help inform our operational decisions.
“We remain committed to supporting our employees and the community impacted by these floods. We’re closely monitoring the situation and coordinating with relief organizations while encouraging everyone to prioritize safety and follow local emergency officials’ guidance,” said Amazon’s Head of Disaster Relief Abe Diaz.
Since 2017, Amazon has donated and delivered more than 26 million relief items in response to 200 natural disasters. Amazon recently provided support to communities after floods in central Texas, wildfires in California, and hurricanes in the southeastern U.S.
